ubuntu 16.04 LTS instance failed to install

[vignesh19]

An ubuntu-16.04.6-desktop-amd64 image file, when tried to install on Oracle VM box, fails after selecting keyboard layout and returns to country selection page and hangs from there.

Attaching the logs in this thread I am new to VM box so need help to fix this issue.

VBoxSVC.log

VboxSVC-log

(11.65 KiB) Downloaded 3 times

VBoxSVC.log

VboxSVC-log

(11.65 KiB) Downloaded 3 times

selectorwindow.log

selectorwindow-log

(1.39 KiB) Downloaded 2 times

screenshot-during-hang

vmbox-error.PNG (59.05 KiB) Viewed 484 times

[scottgus1]

We need a different log file.

Start the guest from full normal shutdown, not save-state. Run until you see the problem happen, then shut down the guest from within the guest OS if possible. If not possible, close the Virtualbox window for the guest with the Power Off option set.

Right-click the guest in the main Virtualbox window's guest list, choose Show Log. Save the far left tab's log, zip it, and post the zip file, using the forum's Upload Attachment tab.