Failed to load R0 module VERR_SYMBOL_VALUE_TOO_BIG

[Navmex]

Hi, my virtual machine was working well, but after an update, it shows this error. My host is Arch. Any ideas?

[ernani]

Same with me. My Windows 7 VM was running ok until yesterday, and today I got the error.
The host is Arch Linux 64 bits, kernel 5.7.12-arch1-1, VirtualBox 6.1.12 r139181.

Here's the log:

Code: Select all

00:00:01.649238 HM: HMR3Init: VT-x w/ nested paging and unrestricted guest execution hw support
00:00:01.649282 MM: cbHyperHeap=0x240000 (2359296)
00:00:01.649979 CPUM: fXStateHostMask=0x7; initial: 0x7; host XCR0=0x7
00:00:01.650775 CPUM: Matched host CPU INTEL 0x6/0x3a/0x9 Intel_Core7_IvyBridge with CPU DB entry 'Intel Core i5-3570' (INTEL 0x6/0x3a/0x9 Intel_Core7_IvyBridge)
00:00:01.650806 CPUM: MXCSR_MASK=0xffff (host: 0xffff)
00:00:01.650813 CPUM: Microcode revision 0x00000021
00:00:01.650820 CPUM: MSR/CPUID reconciliation insert: 0x0000010b IA32_FLUSH_CMD
00:00:01.650874 PGM: Host paging mode: AMD64+PGE+NX
00:00:01.650878 PGM: PGMPool: cMaxPages=4352 (u64MaxPages=4136)
00:00:01.650882 PGM: pgmR3PoolInit: cMaxPages=0x1100 cMaxUsers=0x2200 cMaxPhysExts=0x2000 fCacheEnable=true 
00:00:01.651392 PGM: /proc/sys/vm/max_map_count = 65530 (rc2=VWRN_TRAILING_CHARS); cGuessNeeded=16384
00:00:01.662279 TM: GIP - u32Mode=3 (Invariant) u32UpdateHz=75 u32UpdateIntervalNS=13333332 enmUseTscDelta=2 (Practically Zero) fGetGipCpu=0x1b cCpus=4
00:00:01.662320 TM: GIP - u64CpuHz=3 192 745 648 (0xbe4d6eb0)  SUPGetCpuHzFromGip => 3 192 745 648
00:00:01.662326 TM: GIP - CPU: iCpuSet=0x0 idCpu=0x0 idApic=0x0 iGipCpu=0x0 i64TSCDelta=0 enmState=3 u64CpuHz=3192745648(*) cErrors=0
00:00:01.662330 TM: GIP - CPU: iCpuSet=0x1 idCpu=0x1 idApic=0x2 iGipCpu=0x2 i64TSCDelta=0 enmState=3 u64CpuHz=3192745822(*) cErrors=0
00:00:01.662334 TM: GIP - CPU: iCpuSet=0x2 idCpu=0x2 idApic=0x4 iGipCpu=0x3 i64TSCDelta=0 enmState=3 u64CpuHz=3192745665(*) cErrors=0
00:00:01.662337 TM: GIP - CPU: iCpuSet=0x3 idCpu=0x3 idApic=0x6 iGipCpu=0x1 i64TSCDelta=0 enmState=3 u64CpuHz=3192744280(*) cErrors=0
00:00:01.662367 TM: cTSCTicksPerSecond=3 192 745 648 (0xbe4d6eb0) enmTSCMode=1 (VirtTscEmulated)
00:00:01.662369 TM: TSCTiedToExecution=false TSCNotTiedToHalt=false
00:00:01.662648 EMR3Init: fIemExecutesAll=false fGuruOnTripleFault=true 
00:00:01.662762 IEM: TargetCpu=CURRENT, Microarch=Intel_Core7_IvyBridge
00:00:01.662810 GIM: Using provider 'HyperV' (Implementation version: 0)
00:00:01.662815 GIM: HyperV: Reporting vendor as 'VBoxVBoxVBox'
00:00:01.662819 CPUM: SetGuestCpuIdFeature: Enabled Hypervisor Present bit
00:00:01.675826 GUI: UIDesktopWidgetWatchdog::sltHandleHostScreenAvailableGeometryCalculated: Screen 0 work area is actually resized to: 0x31 x 1920x1049
00:00:01.681013 GUI: UIDesktopWidgetWatchdog::sltHandleHostScreenAvailableGeometryCalculated: Screen 1 work area is actually resized to: 0x1080 x 1920x1049
00:00:01.689752 AIOMgr: Default manager type is 'Async'
00:00:01.689773 AIOMgr: Default file backend is 'NonBuffered'
00:00:01.690051 BlkCache: Cache successfully initialized. Cache size is 5242880 bytes
00:00:01.690061 BlkCache: Cache commit interval is 10000 ms
00:00:01.690066 BlkCache: Cache commit threshold is 2621440 bytes
00:00:01.691710 PcBios: [SMP] BIOS with 2 CPUs
00:00:01.691736 PcBios: Using the 386+ BIOS image.
00:00:01.691796 PcBios: MPS table at 000e1300
00:00:01.692079 PcBios: Using LAN ROM '/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/PXE-Intel.rom' with a size of 0xc000 bytes
00:00:01.692150 PcBios: fCheckShutdownStatusForSoftReset=true   fClearShutdownStatusOnHardReset=true 
00:00:01.692505 SUP: seg #0: R   0x00000000 LB 0x0000a000
00:00:01.692511 SUP: seg #1: R X 0x0000a000 LB 0x0001f000
00:00:01.692515 SUP: seg #2: R   0x00029000 LB 0x0000d000
00:00:01.692518 SUP: seg #3: RW  0x00036000 LB 0x00006328
00:00:01.692603 SUP: Loaded VBoxDDR0.r0 (/usr/lib/virtualbox/VBoxDDR0.r0) at 0xXXXXXXXXXXXXXXXX - ModuleInit at XXXXXXXXXXXXXXXX and ModuleTerm at XXXXXXXXXXXXXXXX
00:00:01.692747 CPUM: SetGuestCpuIdFeature: Enabled xAPIC
00:00:01.692952 IOAPIC: Using implementation 2.0! Chipset type ICH9
00:00:01.692991 PIT: mode=3 count=0x10000 (65536) - 18.20 Hz (ch=0)
00:00:01.694829 Shared Folders service loaded
00:00:01.695274 Guest Control service loaded
00:00:01.725965 VGA: Using the 386+ BIOS image.
00:00:01.727030 VD: VDInit finished with VINF_SUCCESS
00:00:01.727192 DrvVD: Flushes will be ignored
00:00:01.727198 DrvVD: Async flushes will be passed to the disk
00:00:01.729242 AIOMgr: Endpoint for file '/home/ernani/VirtualBox_VMs/Windows 7/Windows 7.vdi' (flags 000c0723) created successfully
00:00:01.731822 VD: Opening the disk took 2741081 ns
00:00:01.731864 AHCI: LUN#0: disk, PCHS=16383/16/63, total number of sectors 212251136
00:00:01.732004 DrvVD: Flushes will be ignored
00:00:01.732010 DrvVD: Async flushes will be passed to the disk
00:00:01.733981 AIOMgr: Endpoint for file '/home/ernani/.config/VirtualBox/VBoxGuestAdditions_6.1.6.iso' (flags 000c0781) created successfully
00:00:01.734000 VD: Opening the disk took 82335 ns
00:00:01.734041 AHCI: LUN#1: CD/DVD
00:00:01.734187 AHCI#0: Reset the HBA
00:00:01.734192 VD#0: Cancelling all active requests
00:00:01.734257 E1000#0: Chip=82540EM LinkUpDelay=3000ms EthernetCRC=on GSO=enabled Itr=disabled ItrRx=enabled TID=disabled R0=enabled RC=disabled
00:00:01.734384 IntNet#0: szNetwork={HostInterfaceNetworking-enp3s0} enmTrunkType=3 szTrunk={enp3s0} fFlags=0x8000 cbRecv=325632 cbSend=196608 fIgnoreConnectFailure=false
00:00:01.734811 HDA: Asynchronous I/O enabled
00:00:01.734833 Audio: Initializing PulseAudio driver
00:00:01.737168 PulseAudio: Using v13.0.0
00:00:01.738230 PulseAudio: Retrieving server information ...
00:00:01.738678 HDA: Codec reset
00:00:01.738689 HDA: Reset
00:00:01.738791 SUP: RTLdrGetBits failed for VBoxEhciR0.r0 (/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0). rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.738801 PDMLdr: pdmR3LoadR0U: pszName="VBoxEhciR0.r0" rc=VERR_SYMBOL_VALUE_TOO_BIG szErr="RTLdrGetBits failed"
00:00:01.738806 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMLdr.cpp(733) int pdmR3LoadR0U(PUVM, const char*, const char*, const char*); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.738807 VMSetError: Failed to load R0 module /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0: RTLdrGetBits failed
00:00:01.738813 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMDevice.cpp(336) int pdmR3DevInit(PVM); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.738814 VMSetError: Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-ehci'

[scottgus1]

That isn't the whole log. Regrettably the part that was chopped off is the part we need. Zipped logs fit.

Both, please start the guest from full power off, not save-state. Run until you see the problem happen, then shut down the guest from within the guest OS if possible. If not possible, close the Virtualbox window for the guest with the Power Off option set.

Please right-click the guest in the main Virtualbox window's guest list, choose Show Log. Save the far left tab's log, zip the log file, and post the zip file, using the forum's Upload Attachment tab.

[ernani]

I didn't realize the first part of the log would be important, sorry. Here it is.
Thanks.

Windows 7-2020-08-14-15-01-40.log

(35.9 KiB) Downloaded 127 times

[scottgus1]

for ernani's log:

00:00:01.586469 VirtualBox VM 6.1.12 r139181 linux.amd64 (Aug 11 2020 08:53:49) release log
00:00:01.678040 Oracle VM VirtualBox Extension Pack (Version: 6.1.0 r135406; VRDE Module: VBoxVRDP)

Virtualbox and Extension Pack versions must match exactly. Uninstall the EP and get 6.1.12's EP from http://www.virtualbox.org.

Navmex, check if yourVB & EP versions match.

[ernani]

I was doing that when you replied, but unfortunately there was no change.

Here is the new log:

Windows 7-2020-08-14-15-24-36.log

(35.9 KiB) Downloaded 43 times

Thanks again.

[scottgus1]

Hmm,. interesting. Does the guest run if you remove the EP and try without it?

[ernani]

No, it complains about the missing USB controller, among other things...

Windows 7-2020-08-14-15-41-47.log

(3.92 KiB) Downloaded 34 times

Disabling USB, it powered on. Could it be some problem with the extension?

Thanks.

[scottgus1]

Disabling USB, it powered on.

The EP provides USB 2 & 3, so running without EP would require USB 1 or none in the guest.

So it's something related to the EP. Please try downgrading Virtualbox to 6.1.10, try the guest, then put in 6.1.10's EP, and try the guest again.

[ernani]

Well, since USB 1 is enough for this VM, I will keep VirtualBox with no EP untill the next update, and check if it gets solved.
Thank you, scottgus1.

[Navmex]

Thank you scott for your support. The same happened to me as ernani. I tried to match VB 6.1.12 with EP 6.1.12 with the same error. I downgraded EP to 6.1.10 and then disabled it (EP) with USB controller. Now everything works as normal. I tried to downgrade VB to 6.1.10 but I saved a lot of time.
Thank you again scott for your help and ernani for your information. Hopefuly a new VB version can improve this.

[Amorpheus]

I have the same problem on a Windows 10 VM running on a Manjaro Linux host, and the VM hasn't been running sind at least August 8th.

Switching back to USB1 works, but as I use USB passthrough it's not a good workaround.

[scottgus1]

Amorpheus, if one adds onto an existing topic, it is hoped that one has read the topic and tried the troubleshooting steps posted in the topic. What are your results?

[evagabond]

1. Make sure version of extension matches the VirtualBox version.

2. You can check the VirtualBox version by opening VirtualBox Manager, then in Menu, Open Help >> About VirtualBox

3. Download/Install the Extension Pack for the VirtualBox version in Step 2.

Problem should be resolved now.