Wacom One does not work properly with filter

[lsic]

I have a Wacom one and I want to use it with OneNote in my guest OS. I do not need it to be a functional device in the host, so I tried a USB filter (a generic-one) just to pass the device directly to the guest.
The thing is: it still works in my Ubuntu, also, in the guest operating system it is not working properly. Sometimes I can not click on things and others, the cursor seems not to be where it is supposed, the behavior is the one with a displacement of the original mouse.


Host: Ubuntu 20.04
Guest: Windows 10
Guest additionals are installed.
Extension to recognize USB 3 is installed.

[scottgus1]

Go through USB basics and troubleshooting. If steps 1 through 7 cannot get your device working, please provide the troubleshooting command outputs in step 8, as text in

Code: Select all

 tags. Also zip and post the requested vbox.log, using the forum's Upload Attachment tab.

[lsic]

So I did everything you told me. The problem still here.
I also included in the filter the Vendor Id and the product Id, but it did no change.

Here are the answers to the commands of the troubleshooting command outputs.
id:

Code: Select all

uid=1000(llsico) gid=1000(llsico) groups=1000(llsico),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),120(lpadmin),131(lxd),132(sambashare)

VBoxManage -version

Code: Select all

6.1.12r139181

VBoxManage list extpacks

Code: Select all

Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      6.1.12
Revision:     139181
Edition:      
Description:  Oracle Cloud Infrastructure integration, USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

VBoxManage list usbhost

Code: Select all

Host USB Devices:
<none>

VBoxManage list usbfilters

Code: Select all

Global USB Device Filters:
<none>

VBoxManage showvminfo

Code: Select all

BoxManage showvminfo w10
Name:                        w10
Groups:                      /
Guest OS:                    Windows 10 (64-bit)
UUID:                        c7adf9b7-38f8-4aff-9065-532ab5b1ff5a
Config file:                 /home/llsico/VirtualBox VMs/w10/w10.vbox
Snapshot folder:             /home/llsico/VirtualBox VMs/w10/Snapshots
Log folder:                  /home/llsico/VirtualBox VMs/w10/Logs
Hardware UUID:               c7adf9b7-38f8-4aff-9065-532ab5b1ff5a
Memory size                  8192MB
Page Fusion:                 disabled
VRAM size:                   256MB
CPU exec cap:                100%
HPET:                        disabled
CPUProfile:                  host
Chipset:                     piix3
Firmware:                    BIOS
Number of CPUs:              4
PAE:                         disabled
Long Mode:                   enabled
Triple Fault Reset:          disabled
APIC:                        enabled
X2APIC:                      disabled
Nested VT-x/AMD-V:           disabled
CPUID Portability Level:     0
CPUID overrides:             None
Boot menu mode:              message and menu
Boot Device 1:               Floppy
Boot Device 2:               DVD
Boot Device 3:               HardDisk
Boot Device 4:               Not Assigned
ACPI:                        enabled
IOAPIC:                      enabled
BIOS APIC mode:              APIC
Time offset:                 0ms
RTC:                         local time
Hardware Virtualization:     enabled
Nested Paging:               enabled
Large Pages:                 disabled
VT-x VPID:                   enabled
VT-x Unrestricted Exec.:     enabled
Paravirt. Provider:          Default
Effective Paravirt. Prov.:   HyperV
State:                       powered off (since 2020-08-05T17:45:42.000000000)
Graphics Controller:         VBoxSVGA
Monitor count:               1
3D Acceleration:             disabled
2D Video Acceleration:       disabled
Teleporter Enabled:          disabled
Teleporter Port:             0
Teleporter Address:          
Teleporter Password:         
Tracing Enabled:             disabled
Allow Tracing to Access VM:  disabled
Tracing Configuration:       
Autostart Enabled:           disabled
Autostart Delay:             0
Default Frontend:            
VM process priority:         default
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
SATA (0, 0): /home/llsico/VirtualBox VMs/w10/w10.vdi (UUID: b6fe5f01-6f43-4093-a5b2-dd32ea98a1fa)
SATA (1, 0): Empty
NIC 1:                       MAC: 0800278981F8, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:                       disabled
NIC 3:                       disabled
NIC 4:                       disabled
NIC 5:                       disabled
NIC 6:                       disabled
NIC 7:                       disabled
NIC 8:                       disabled
Pointing Device:             USB Multi-Touch
Keyboard Device:             PS/2 Keyboard
UART 1:                      disabled
UART 2:                      disabled
UART 3:                      disabled
UART 4:                      disabled
LPT 1:                       disabled
LPT 2:                       disabled
Audio:                       enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Audio playback:              enabled
Audio capture:               disabled
Clipboard Mode:              Bidirectional
Drag and drop Mode:          HostToGuest
VRDE:                        disabled
OHCI USB:                    disabled
EHCI USB:                    disabled
xHCI USB:                    enabled

USB Device Filters:

Index:                       0
Active:                      yes
Name:                        Wacom
VendorId:                    056a
ProductId:                   037a
Revision:                    
Manufacturer:                
Product:                     
Remote:                      
Serial Number:               

Bandwidth groups:  <none>

Shared folders:

Name: 'Documents-Winterfell', Host path: '/home/llsico/Documents' (machine mapping), writable, auto-mount

Capturing:                   not active
Capture audio:               not active
Capture screens:             0
Capture file:                /home/llsico/VirtualBox VMs/w10/w10.webm
Capture dimensions:          1024x768
Capture rate:                512kbps
Capture FPS:                 25kbps
Capture options:             

Guest:

Configured memory balloon size: 0MB

[scottgus1]

VboxSVC.log has lots of these:

00:00:00.533190 nspr-3 WARNING [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={16ced992-5fdc-4aba-aff5-6a39bbd7c38b} aComponent={HostWrap} aText={VirtualBox is not currently allowed to access USB devices. You can change this by adding your user to the 'vboxusers' group. Please see the user manual for a more detailed explanation}, preserve=true aResultDetail=0

Fits what appears to be shown here:

VBoxManage list usbhost

Host USB Devices:
<none>

According to the vbox.log, there are two mice being attached:

00:00:02.134374 VUSB: Attached 'HidMouse' to port 1 on RootHub#1 (FullSpeed)
00:00:02.135451 VUSB: Attached 'HidMouse' to port 2 on RootHub#1 (FullSpeed)

Not being skilled in Linux, I had to find out what the 'id' command does:

id command in Linux is used to find out user and group names and numeric ID's (UID or group ID) of the current user

Your 'id' output does not show 'vboxusers'.

See the manual https://www.virtualbox.org/manual/ch02. ... -vboxusers

Being in the 'vboxusers' group is mentioned in the USB tutorial, post #2.