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[SOLVED] VRDE not working, Fresh install, EXTPACK installed

Posted: 4. May 2020, 08:48
by Rainemaker
Like the subject says, Versions match, VRDE still not working, am I missing a prereq or something? attached is a zipped version of my latest log file.


I don't know what exactly is wrong, but basically

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00:00:00.064940 VRDE: VirtualBox Remote Desktop Extension is not available.
is the error I'm getting

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 4. May 2020, 18:33
by scottgus1
I don't have a Linux host, so I am not sure why that log line appears. Do you actually have the RDP server enabled in the guest's Settings?

Maybe the Extension Pack did not get installed correctly? Try re-downloading from https://www.virtualbox.org/wiki/Downloads, then uninstall what you have now and reinstall the new download.

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 5. May 2020, 10:35
by Rainemaker
I have reinstalled, downgraded, upgraded, all making sure that the EXTPACK was the same version each time, 5.2.34 is the Ubuntu/dkms version of the program, extpack matched for that as well,


I've also tried setting vrde on and off in the machine multiple times. Unless there's a separate variable that I'm missing, or a prerequisite for vrde I'm missing, I'm totally stumped.

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 5. May 2020, 15:36
by mpack
Please post a screenshot of the VM settings, Display, Remote Display tab.

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 5. May 2020, 16:17
by Rainemaker
I use a Headless host, so the settings will be plain text anyway, I'll post the vboxmanage showvminfo output here, as a zipped txt file and with a code flag for the vrde section

The VRDE area

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Audio:           enabled (Driver: ALSA, Controller: AC97, Codec: STAC9700)
Audio playback:  disabled
Audio capture:   disabled
Clipboard Mode:  disabled
Drag and drop Mode: disabled
VRDE:            enabled (Address 0.0.0.0, Ports 5000, MultiConn: off, ReuseSingleConn: off, Authentication type: null)
Video redirection: disabled
USB:             disabled
EHCI:            disabled
XHCI:            disabled
The Display area

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VRAM size:       128MB
CPU exec cap:    100%
HPET:            off
Chipset:         ich9
Firmware:        BIOS
Number of CPUs:  8
PAE:             on
Long Mode:       off
Triple Fault Reset: off
APIC:            on
X2APIC:          off
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
BIOS APIC mode:  APIC
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
Effective Paravirt. Provider: HyperV
State:           powered off (since 2020-05-05T08:41:53.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: on
EDIT: I decided to upload a matching Vbox.log zip file for you to peruse alongside the latest settings config

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 9. May 2020, 16:50
by fth0
Did you change the VRDP port from 3389 to 5000? I'm asking because there is usually a timeout value of 5000 involved, and maybe your VM configuration is corrupt. Please post the Win10.vbox file, which will show us the VM configuration uninterpreted.

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 29. May 2020, 02:02
by Rainemaker
Here's the requested file, Sorry for the long delay, I've been quite busy, sorry also to anyone else following this thread hoping for updates.
To answer your question I did change the port to 5000, but I've changed it back to 3389 to no avail.

Re: VRDE not working, Fresh install, EXTPACK installed

Posted: 29. May 2020, 04:31
by Rainemaker
I found out I had the wrong EXTpack set in system. I issued the below and it fixed VRDE.

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VBoxManage setproperty vrdeextpack "Oracle VM VirtualBox Extension Pack"
I'm now having a seperate issue with the guest OS but I'll fix that with information gleamed from other posts.


Thank you so much for all your help!