1Password

Discussions related to using VirtualBox on Windows hosts.
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Jerc
Posts: 4
Joined: 23. Apr 2020, 21:31

1Password

Post by Jerc »

I use 1Password on my host computer and I use 1Password's copy then paste to the virtual machine. This worked great until sometime in March when I could no longer paste in the virtual but I can still paste normally from the host using the normal copy and paste. 1Password has not been able to figure this out. Is there any help you could provide?
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: 1Password

Post by scottgus1 »

Pasting from host to guest requires Guest Additions in the guest.

Start the guest from full normal shutdown, not save-state. Run until you see the problem happen, then shut down the guest from within the guest OS if possible. If not possible, close the Virtualbox window for the guest with the Power Off option set.

Please zip and post the guest's vbox.log, using the forum's Upload Attachment tab.
Jerc
Posts: 4
Joined: 23. Apr 2020, 21:31

Re: 1Password

Post by Jerc »

Here is the log, it fail first try.
Attachments
W10 Ent-2020-04-23-15-28-46 log.zip
(33.46 KiB) Downloaded 10 times
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: 1Password

Post by scottgus1 »

Guest Additions6.1.6 matching Virtualbox 6.1.6 is installed, and the Shared Clipboard is enabled Host to Guest.

Does copying from Notepad work? Do you have any other clipboard-sharing software, like remote-control software (RDP, VNC) running?

There have been some issues with GAs and the clipboard lately. A Bugtracker ticket to watch: https://www.virtualbox.org/ticket/19336. It's supposed to be fixed, but maybe not?

Try uninstalling the Guest Additions, rebooting the guest, then installing 6.1.2's GAs: https://download.virtualbox.org/virtual ... _6.1.2.iso
Jerc
Posts: 4
Joined: 23. Apr 2020, 21:31

Re: 1Password

Post by Jerc »

I can copy from the host to the guest using Notepad, Word, Excel, Outlook and probably others without an issue.
I don't have any other clipboard sharing software except 1Password on the host not guest.
I tried uninstalling the Guest Additions and installing 6.1.2 and I still have the same problem.
1Password will sporadically paste to the guest. Sometimes the 1st item I try, then it keeps that in memory and that's all I can paste. Sometimes it won't do any, sometimes it will work for two items, since it is usually a user name and password. No rhythm or reason that I can find. 1Password can duplicate the problem but so far they don't know why either. It seemed to start in either late February or early March. Even if I can't copy and paste from 1Password, I can past to a notepad file on the host and copy from that to the guest.
multiOS
Volunteer
Posts: 1227
Joined: 14. Sep 2019, 16:51
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux, BSD
Location: United Kingdom

Re: 1Password

Post by multiOS »

Have you checked whether there are any clear differences between usernames/passwords that will/won't copy and paste? e.g. Do some contain 'symbols' rather than just text and numbers? If so it's possible that the symbols cannot be recognised as plain text.
Jerc
Posts: 4
Joined: 23. Apr 2020, 21:31

Re: 1Password

Post by Jerc »

It doesn't seem to matter, I now have the habit of coping the password first so that if one item will copy and paste that is copied and pasted because of the complexity of passwords.
1PWKate
Posts: 2
Joined: 1. May 2020, 19:24

Re: 1Password

Post by 1PWKate »

Hey all! I'm the Windows support lead at 1Password and have been trying to help with this issue between 1Password and Virtual Box. We're both seeing that pasting to a guest machine when data is copied from 1Password on the host machine works rather inconsistently. Trouble is that about the only thing I have direct insight into is whether or not the data from 1Password is making it to the host clipboard we both see this is happening consistently and as expected.

I can only assume that something not obviously related is causing the trouble here, but in order to make a reasoned assessment of what that might be, I'd need to better understand the process between host and guest. What I've found makes it sound rather simple – the guest machine's clipboard is kept in sync with the host by guest additions – but that's clearly not happening here. 1Password does clear the clipboard and restore prior data after a user-defined amount of time when copying from 1Password if enabled, so that was my first thought, but disabling that setting doesn't seem to improve or change behavior.

I'm about at the end of what I can do with my existing knowledge so I hope I can expand that a bit. Are y'all aware of any documentation that might give a rundown of the mechanism by which the clipboard is shared with the guest or otherwise have a more detailed understanding of that process?

Some tidbits about setups:

1. We both do have the latest guest additions installed and have clipboard sharing from host to guest only enabled.
2. Enabling bidirectional sharing does not improve things (and isn't desired regardless).
3. Both host and guest are running the latest Windows 10.
4. Neither of us has any trouble with other applications like Notepad, Word, LibreOffice.

If I can provide anything more to help or answer any questions about 1Password to add to the discussion, just ask. If it would be more appropriate to get in touch with the Virtual Box team directly, I'd also be happy to do that, but so far as I could tell the protocol is to start here.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: 1Password

Post by scottgus1 »

We are only fellow users of Virtualbox, and there's probably very few of us who could dig deep enough into the source code to know how to help. I can't, that's for certain.
The developers have an IRC and a mailing list that might help you get the info you need. See https://www.virtualbox.org/wiki/Community
1PWKate
Posts: 2
Joined: 1. May 2020, 19:24

Re: 1Password

Post by 1PWKate »

Thanks for the tips! And yeah, I did worry a bit about that. I thought perhaps the types of folks that typically use things like Virtual Box might be a bit more savvy about the inner workings than most community forums, but I definitely felt that a developer contact would probably be the best bet just wasn't clear on the protocols there. While I'm no developer myself, I do work with our development team a ton so I know they've always got a lot of demands for their time so I wanted to be conscious of that here too and make sure I was adhering to the process.

Although not what you were trying to point out, I found some extra goodies at that link too – developer docs! I'm not seeing anything directly on point at a glance, but I've already done some reading that included some interesting tidbits I could see being relevant so I'm going to spend some time with that and do a bit of testing. If no obvious explanation sees fit to reveal itself, I'll give IRC a go.

Thanks again and, of course, if anyone here does have thoughts I would still welcome them, but totally understand y'all may be no more in the know than I am.
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