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Ajuda por favor Error a memória não pode ser written

Posted: 12. Apr 2020, 04:51
by Chapolim
Estou tendo frequentemente esse erro na minha máquina virtual box.
Tenho o Windows 10 como maquina principal
E uso o linux mint na máquina virtual
Quando estou com minha máquina virtual box linux mint em execução aparece a msg da foto e dps fecha o programa e a maquina fica como abortada, quando vou salvar o estado da máquina também ocorre o mesmo erro dps de carregar.

Re: Ajuda por favor Error a memória não pode ser written

Posted: 12. Apr 2020, 11:00
by mpack
That will be a hardening error. Read the FAQ: FAQ: Diagnosing VirtualBox Hardening Issues.

NVidia have a habit of forgetting to digitally sign some DLLs in their file set. You might want to look at that.

If you want to continue the discussion then I'll need a ZIPPED VBoxHardening.log from the VM folder, attached here. You can confirm it's the problem if disabling 3D acceleration in the guest stops the error from happening.

p.s. You Windows host has a lovely little app called "Snipping Tool" which is excellent for taking screenshots of much better quality than you can manage with a JPEG photograph. Search for it in the start menu.

Re: Ajuda por favor Error a memória não pode ser written

Posted: 13. Apr 2020, 05:55
by Chapolim
Sim desativei a aceleração 3D e sim o pobrema foi resolvido, ja fiz sfc scannow no Windows e nao resolveu
Reinstalei o virtualbox porém ainda continua o erro.

Aqui deixarei a pasta de log

Re: Ajuda por favor Error a memória não pode ser written

Posted: 13. Apr 2020, 10:57
by mpack
You should read the hardening FAQ again, because you still have Kaspersky antivirus installed. Windows 10 does not need help from third party AV products, and multiple suits of armour does not make a warrior extra safe, it just makes him slow and easily toppled.

The only relevant log here is the VBoxHardening.log. Around 80 lines down you'll see a line :
3f44.ff8: supR3HardenedWinFindAdversaries: 0x840
The hexadecimal number after the colon ':' is the number of third party AV modules found. That number should ideally be 0x000.

Re: Ajuda por favor Error a memória não pode ser written

Posted: 13. Apr 2020, 11:22
by fth0
mpack wrote:The hexadecimal number after the colon ':' is the number of third party AV modules found.
More specifically, it's the number of bits in the hexadecimal number that corresponds to the number of AV products found. In this case, the two set bits indicate Kaspersky and COMODO.

Re: Ajuda por favor Error a memória não pode ser written

Posted: 15. Apr 2020, 06:52
by Chapolim
Sim uso COMODO e Kaspersky.
Nao gostaria de desistalar,
Será que existe outra forma de corrigir o erro
Eu uso outras maquinas virtual e nao dao nenhum erro somente essa que uso com o linux mint.
Esse erro comecou recentemente antes nao acontecia.
Desde ja muito obrigado por responderem.

Re: Ajuda por favor Error a memória não pode ser written

Posted: 15. Apr 2020, 13:45
by mpack
I do wonder why you think that Windows in 2020 still needs the kind of help it needed in 1998, as if Microsoft are somehow capable of writing the rest of a complex OS, but not capable of making it secure without help - from people with no access to OS source code.

Still, that's your choice.

However. Even if only for temporary test purposes, you do need to disable all third party AV. That will at least establish that your problem is with the AV. And since you have two third party AV packages installed, you should ideally pinpoint which one (if not both) conflicts with VirtualBox.

After identifying the culprit then it's up to you what you do about it. E.g. configure it to allow VirtualBox as an exception, update it or delete it, or uninstall VirtualBox and choose something else.