upgrading vb gets this dialog box

[Tony Tone]

I don't know why it is doing this now. It was doing it in windows 7 and now that my z420 is win10 it still does it.
I can not post it yet as this is my first post. It says the feature you are trying to use is on a cd or other removable disk that is not available. below is says use source and a browse button and a text field.

[scottgus1]

You're allowed from the first post to post a reasonably-sized screenshot, using the forum's Upload Attachment tab. Just crop & resize to get under the forum's 128kB size limit, and PNG is best.

We will need a screenshot of that dialog box, as I don't recognize the wording right off.

(BTW how's Toni? )

[Tony Tone]

here is the screen shot

[scottgus1]

Ok, that dialog means that your computer's MSI installation has forgotten how to uninstall Virtualbox 5.2.20. Download 5.2.20 https://download.virtualbox.org/virtual ... 13-Win.exe and try installing that version first. If it installs, then uninstall it and then try 6.1.4.

[Tony Tone]

Sadly the same thing happens

[mpack]

It will still want to uninstall the old version, and AFAIK it wants the old MSI. The error implies that you deleted the previous installer, or it was on a drive that is no longer present.

Download the previous VirtualBox installer, run the installer with the "-extract" command line to unpack the embedded msi files, then point to the appropriate MSI file using the "browse" button from your error dialog.

I keep a folder on my hard drive for software installers, this folder always has the last installer for every piece of software I installed, plus I keep a backup of it on a NAS so I can rebuild my PC if need be. Maybe some subset of this would be useful for you too.

[Tony Tone]

It will still want to uninstall the old version, and AFAIK it wants the old MSI. The error implies that you deleted the previous installer, or it was on a drive that is no longer present.

Download the previous VirtualBox installer, run the installer with the "-extract" command line to unpack the embedded msi files, then point to the appropriate MSI file using the "browse" button from your error dialog.

I keep a folder on my hard drive for software installers, this folder always has the last installer for every piece of software I installed, plus I keep a backup of it on a NAS so I can rebuild my PC if need be. Maybe some subset of this would be useful for you too.

it seems i am running 5.2.20 but i upgraded after. weird

[Tony Tone]

So I am stuck now what to do.

[mpack]

We've had this reported to us many times, so we know that the answers already given are correct. See the middle paragraph of my previous post.

[Tony Tone]

We've had this reported to us many times, so we know that the answers already given are correct. See the middle paragraph of my previous post.

again the same message appears when I try to install the link you showed me.

[scottgus1]

Please list the exact steps you are taking to implement Mpack's instructions. Maybe there's something missing.

BTW this:

run the installer with the "-extract" command line

means to open a command prompt, drag the installer onto the command window and type "-extract" after the dragged title, like this:

{drive:\path\to\installer}\VirtualBox-5.2.20-125813-Win.exe -extract

When the extract finishes, the MSI files will be in:

C:\Users\{youraccount}\AppData\Local\Temp\VirtualBox

If you add the "-path" parameter to the command line, like this:

{drive:\path\to\installer}\VirtualBox-5.2.20-125813-Win.exe -extract -path C:\path\to\my\folder

the MSI files will be in "myfolder".

Now, in the box shown in your "dialog box" screenshot above, browse to the "VirtualBox-5.2.20-r125813-MultiArch_amd64.msi" extracted in "AppData\Local\Temp\VirtualBox" or "myfolder". (if you had the 32-bit Virtualbox installed, browse to "VirtualBox-5.2.20-r125813-MultiArch_x86.msi" instead.)