windows10 VM won't start, but others do

Discussions related to using VirtualBox on Windows hosts.
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frizeru
Posts: 5
Joined: 28. Jan 2020, 08:19

windows10 VM won't start, but others do

Post by frizeru »

Hello,

I have the following setup on a Windows 10 Host:

* Virtual Box 5.2.36
* Intel i9-9900K
* Virtualization enabled, Hyper-V disabled

and I have the following situation:
* Windows 2012 VM works perfectly fine
* Ubuntu Server VM works perfectly fine
=> * Windows 10 VM, Windows Server 2016+ won't boot, not even from the official installation media (the Microsoft ISO).

I also tried with Virtual Box 6.1 and 6.0, but the result is the same.

I have attached the corresponding log files:
w10-log.zip
virtual box log
(15.52 KiB) Downloaded 42 times
w10-hardening.zip
Hardening log
(20.77 KiB) Downloaded 13 times
I don't see any reason why one VM would run while another one wouldn't.

Thank you in advance to anybody who might be able to help!
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: windows10 VM won't start, but others do

Post by mpack »

I'm afraid that both logs seem to have been grabbed while the VM was still running and therefore had the files open for writing. Both logs are therefore truncated and pretty useless.

One thing I can tell you right now: don't assign 8 cores to any VM. Your host has 8 cores total and therefore it makes no sense to assign them all to one task. Start with 2 cores, only add more only if the VM is CPU bound.
frizeru
Posts: 5
Joined: 28. Jan 2020, 08:19

Re: windows10 VM won't start, but others do

Post by frizeru »

Hello and thank you for your prompt reply!

Please excuse my previous truncated logs. Attached you can find the ones I took after powering off the VM - this time with 6 cores.
I managed to install a windows server 2016 VM. The guests that are not working are Win10 and WinServer2019;
win10dev-log.zip
(27.51 KiB) Downloaded 15 times
win10dev-hardening.zip
(23.44 KiB) Downloaded 7 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: windows10 VM won't start, but others do

Post by mpack »

Thanks for the new logs. FYI: you do not have a hardening problem (the hardening log ends with error code 0), so you can skip that log from now on. No point in wasting server space.

Looking at the new VM log, I see a guest OS starting up as normal, e.g. I see the guest additions firing up. Unfortunately you are running the 6.0.0 GAs, meaning that you committed the cardinal sin of running GAs which are newer than the host VBox software (5.3.36). You'd have to boot Windows in safe mode in order to uninstall them.
frizeru
Posts: 5
Joined: 28. Jan 2020, 08:19

Re: windows10 VM won't start, but others do

Post by frizeru »

I understand, but then why would this be happening also when booting from the windows ISO, in a new guest with an empty disc? What can I do in such a situation?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: windows10 VM won't start, but others do

Post by mpack »

I can only tell you what's in the log you provided. That shows a VM being booted from a hard disk, and loading GAs from a future version of VirtualBox.

If you were really booting from a CD then no GAs would be running and that btw would also ensure that display size changes didn't work properly. How could it, before the drivers are loaded?

Check to see if the VM boot order is set to boot from hdd first.
frizeru
Posts: 5
Joined: 28. Jan 2020, 08:19

Re: windows10 VM won't start, but others do

Post by frizeru »

Sir,

Attached I have uploaded a new log resulted from the following scenario:
* New VM, windows 10 guest.
* Next, next, next on all the steps in the wizard.
* The only change: I set 2 cores, instead of the default 1; I attached the iso file named "en_windows_10_consumer_editions_version_1909_updated_dec_2019_x64_dvd_001f73f0.iso"

Start VM: I see the Windows Logo and nothing else, no other movement at all.
Here's the new log:
w10-from-dvd-2020-01-28-15-27-40.zip
(24.07 KiB) Downloaded 16 times
Thank you for your assistance!
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: windows10 VM won't start, but others do

Post by mpack »

Ok, now I see the VM booting from a CD. 2048MB seems a bit optimistic, but otherwise the settings look fine. Perhaps there is something wrong with the ISO.
frizeru
Posts: 5
Joined: 28. Jan 2020, 08:19

Re: windows10 VM won't start, but others do

Post by frizeru »

Sir,

I assigned 32 GB RAM and the result is the same. Also, I redownloaded the ISO from MSDN, and the result is the same.
Windows Server 2016 works fine ... but Server 2019 and Win10 do not, their behaviour is the same.


Thank you in advance.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: windows10 VM won't start, but others do

Post by mpack »

I have nothing more to offer right now. As I said, I see no other problem in the log, so perhaps the version of Windows is simply too new. Is it an insider release?

Incidentally, "Win10" is a family, not so much a version. I have Windows 10 VMs which work fine, I believe my newest is 1910 (it's at home, so I can't double check that here at work).
fth0
Volunteer
Posts: 5690
Joined: 14. Feb 2019, 03:06
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Linux, Windows 10, ...
Location: Germany

Re: windows10 VM won't start, but others do

Post by fth0 »

VBox.log file wrote:
00:00:09.734284 IEM: wrmsr(0x122,0x0`00000003) -> #GP(0)
This is a known problem, for details see viewtopic.php?f=2&t=95783. IMHO the best workaround at the moment is to pretend to have an older CPU:

Code: Select all

"C:\Program Files\Oracle\VirtualBox\VBoxManage" modifyvm "VM name" --cpu-profile "Intel Core i7-6700K"
NewSunSEO
Posts: 4
Joined: 20. Jan 2014, 21:42

Re: windows10 VM won't start, but others do

Post by NewSunSEO »

mpack wrote:I can only tell you what's in the log you provided. That shows a VM being booted from a hard disk, and loading GAs from a future version of VirtualBox.

If you were really booting from a CD then no GAs would be running and that btw would also ensure that display size changes didn't work properly. How could it, before the drivers are loaded?

Check to see if the VM boot order is set to boot from hdd first.
THANK YOU mpack, I'm new to Virtual Box & had the optical disc starting first... THANK YOU!
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