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Re: Cannot install 3D

Posted: 22. Dec 2019, 11:10
by oboe
I had the same problem.

host: Debian 10.2 (buster) x64
guest: Windows 7 Ultimate x64

In my case, installing the Guest Addition on the test build did not cause an error, but the following problems remain in Windows 7 Guest after that.

- The choice of screen resolution is limited.
- The mouse integration function does not work.
- Explorer dies when trying to view display properties.

These worked fine in 6.0.14.

Re: Cannot install 3D

Posted: 22. Dec 2019, 13:34
by samoht
Finally, I successfully installed build 6.1.1 r135516 with working GA incl. 3D.
Thus can confirm socratis statement.
Thanks for your help.

Greetings,
Tom

PS
Please, correct the codepage glitch.

Re: [Solved] Cannot install 3D

Posted: 23. Dec 2019, 11:09
by pentagonik
Thanks Socratis and Tom, for your feedback!

@Tom Please have another try at test build r135531 which you again can find at the test builds page. This hopefully should also resolve your issue. Thanks!

Re: Cannot install 3D

Posted: 23. Dec 2019, 12:37
by socratis
 Edit: I had this draft saved for a couple of days, i completely forgot all about it! :o 
samoht wrote:Unfortunately, installing 6.1.1 r135515 did not work either!
...
Detected OS: Windows 7 (64-bit)
oboe wrote:guest: Windows 7 Ultimate x64
That's a key point...

If I try it on a Win7-32 VM it works just fine, if I try it on a Win7-64 VM it fails with a:
Oracle VM VirtualBox Guest Additions has stopped working
Windows can check online for a solution to the problem.
➡ Check online for a solution and close the program
➡ Close the program
Problem signature:
  Problem Event Name:         APPCRASH
  Application Name:           VBoxWindowsAdditions-amd64.exe
  Application Version:        6.1.1.0
  Application Timestamp:      5c157fe0
  Fault Module Name:          VBoxGuestInstallHelper.dll
  Fault Module Version:       6.1.1.35514
  Fault Module Timestamp:     5dfc9434
  Exception Code:             80000003
  Exception Offset:           0002309b
  OS Version:                 6.1.7601.2.1.0.256.1
  Locale ID:                  1032
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789
BTW, did someone forget a "1" in the Module version? And instead of "135514" it shows as "35514"?
pentagonik wrote:Please have a try testing the latest test build 135515
Actually, even though it works fine on my Win7-32, it seems that something broke in a Win10-64 (1607) GAs installation...

Version 6.1.1 r135485 (Qt5.6.1), GAs r135482 => Works just fine
Version 6.1.1 r135516 (Qt5.6.1), GAs r135514 => Failure

Will try with the new test-build and report back...

Re: [Solved] Cannot install 3D

Posted: 24. Dec 2019, 10:33
by samoht
All is well with recent testbuild 135531 (GA:135519)
Thanks for your efforts.

Greetings,
Tom

Re: [Solved] Cannot install 3D

Posted: 24. Dec 2019, 14:23
by pentagonik
@Tom Glad to hear that, thanks for verifying!

Re: [Solved] Cannot install 3D

Posted: 24. Dec 2019, 23:34
by socratis
  • WinXP-32: works
  • WinXP-64: works
  • Win7-32: works
  • Win7-64: works
  • Win10-32: works
  • Win10-64: works
Notes:
  • Win7-64 took an unusual time to get the installation done.
  • I've lost SharedClipboard on both WinXP-32 and WinXP-64. But that's not to be resolved here.

Re: Cannot install 3D

Posted: 28. Dec 2019, 21:31
by RogerTX
sunlover wrote:What happens if you do the following:
  1. Uninstall current Guest Additions in the guest using Control Panel/Uninstall a program
  2. Reboot
  3. Install the new addiitons
This should fix the error. At least it did here.
For what it's worth, I had the same problem as described in the OP; following these steps allowed the installation to complete successfully.