Windows 10 aborted

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gusarg81
Posts: 6
Joined: 1. Nov 2019, 16:10

Windows 10 aborted

Post by gusarg81 »

Hi,

I have a problem that yet I can figure it out. I have Ubuntu 18.04 host, running VirtualBox 6.0.14 with a VM of Windows 10. Almost everyday this VM appears as aborted (same was happening with version 5.x of VirtualBox).

I am attaching the last log before VM gets aborted.

Thanks in advance.
Attachments
VM-Win10_aborted.tar.gz
(69.59 KiB) Downloaded 73 times
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: Windows 10 aborted

Post by scottgus1 »

Your Extension Pack doesn't match your Virtualbox:
00:00:00.663089 VirtualBox VM 6.0.14 r133895 linux.amd64 (Oct 10 2019 21:02:02) release log
00:00:00.701031   Oracle VM VirtualBox Extension Pack (Version: 6.0.10 r132072; VRDE Module: VBoxVRDP)
The Extension Pack must match the Virtualbox version number exactly. This may be why you're getting so many Virtualbox RDP errors.

The log does not end. Try to post a log that shows the Virtualbox guest window being closed, however it's closed, preferably by shutting down within the guest OS.

If your guest shows up Aborted again, please zip and post another log, as well as the guest's .vbox file from the guest folder, using the forum's Upload Attachment tab.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 aborted

Post by socratis »

One other thing... Where did you get this VM from? Because there's a discrepancy between your VM and your hard drive's name, which is a VMDK, not the default:
00:00:00.906332 File system of '/home/vbox/VirtualBox-VMs/win10-admin/ADMIN PRUEBA-disk002.vmdk' is ext4
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
gusarg81
Posts: 6
Joined: 1. Nov 2019, 16:10

Re: Windows 10 aborted

Post by gusarg81 »

scottgus1: yes, because I've upgraded the version of VirtualBox and forgot the extension pack, but the problems is before then. I will post again when happen.

socratis: because comes from migration from a test VM from other server, thats why it has a different name (and which has nothing to do with what I am asking here, I believe).
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 aborted

Post by socratis »

gusarg81 wrote:which has nothing to do with what I am asking here, I believe
How you build your guest... you think that this is irrelevant to why your VM gets aborted? Not at all, not at all...

The next step will be to ask you to install a fresh VM, just FYI...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
gusarg81
Posts: 6
Joined: 1. Nov 2019, 16:10

Re: Windows 10 aborted

Post by gusarg81 »

Hi,

Here the logs and .vbox files (after a new aborted state), and hence he sice, I can't upload here. Here is the link to my Cloud:

https://cloud.gdnet.ar/index.php/s/eFGfJ6YZDPk3EXf
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 aborted

Post by socratis »

gusarg81 wrote:I can't upload here
Yes you can, if you ZIP them first... Please do.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
gusarg81
Posts: 6
Joined: 1. Nov 2019, 16:10

Re: Windows 10 aborted

Post by gusarg81 »

The compressed file (whatever is zip or another) is bigger than what this forum allows to attach.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 aborted

Post by socratis »

Maybe, because you ZIPPED all 4 logs. When I'm asking for a log, I don't want to see 4 random logs, from 4 random run, with random settings. I want to see "The log" where/when the problem occurs.

If you ZIP just the VBox.log, it will fit...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
gusarg81
Posts: 6
Joined: 1. Nov 2019, 16:10

Re: Windows 10 aborted

Post by gusarg81 »

But you mean the log thats correspond to that VM? Is not supposed to be the first log the last one?
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 aborted

Post by socratis »

VBox.log is the latest complete VM run.
VBox.log.1 is the one before VBox.log.
VBox.log.2 is the one before VBox.log.1.
VBox.log.3 is the one before VBox.log.2.

Here are my typical instructions...

We need to see a complete VBox.log, from a complete VM run, where the problem actually occurs:
  • Start the VM from cold-boot (not from a paused or saved state) / Observe or recreate the problem / Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
gusarg81
Posts: 6
Joined: 1. Nov 2019, 16:10

Re: Windows 10 aborted

Post by gusarg81 »

I will wait till get aborted again to grab that particular Log, because is a VM that just has a platform for billing and related stuff, there is no way to reproduce it easily because I don't know exactly when happens, because it acts like a server. This means, nobody is using that VM, but only the platform running in it.

Also, this is very random for me, because it freeze even when nobody is using it.
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