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Problem with Eizo ColorNavigator and OpenGL
Posted: 20. Oct 2019, 11:08
by txemamint
Hello,
I have a problem with Eizo ColorNavigator version 7 software. ColorNavigator 7 does not start and shows the following message: "Failed to create OpenGL context format.... " (the complete message is attached)

- Colornavigator.JPG (47.54 KiB) Viewed 1338 times
Any help would be appreciated
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Host: Linux Mint 19 (Cinnamon 3.8.9) Kernel 4.15.0-58-generic
Guest: Windows 7 - 64 bits
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Virtualbox 5.2.32_Ubuntu r132056
VBoxGuestAdditios_5.2.32
2D and 3D acceleration enabled
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Regards;
Re: Problem with Eizo ColorNavigator and OpenGL
Posted: 20. Oct 2019, 22:39
by socratis
txemamint wrote:Virtualbox 5.2.32_Ubuntu r132056
It looks like you're using the Ubuntu-fork version of VirtualBox. You can either ask in their forums/channels for help, or completely remove/uninstall/delete/purge their version and install the official version from the
Linux Downloads section of VirtualBox. You can even add VirtualBox as a repository, so you could use your traditional install/upgrade/uninstall tools.
If/when you install the official VirtualBox, we need to see a
complete VBox.log, from a
complete VM run, where the problem occurs:
- Start the VM from cold-boot (not from a paused or saved state) / Observe or recreate the problem / Shutdown the VM (force close it if you have to).
- With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
- Save only the first "VBox.log", ZIP it and attach it to your response.
Re: Problem with Eizo ColorNavigator and OpenGL
Posted: 24. Oct 2019, 09:58
by txemamint
Hello,
I installed Oracle VirtualBox 6.0.14 (after removing the ubuntu bionic fork) and its extension pack. Also installed Guestadditions 6.0.14 on Windows 7 guest.
In Display settings i selected VboxSVGA graphic controller and enabled 3D and vĂdeo 2D acceleration.
The same error ocurred at running Colornavigator 7.
The zip log is attached.
Please tell me if you need some additional information.
Regards;
Re: Problem with Eizo ColorNavigator and OpenGL
Posted: 24. Oct 2019, 11:21
by socratis
Everything checks out OK. Maybe that application of your is looking for an OpenGL extension that's not implemented in VirtualBox yet...
Re: Problem with Eizo ColorNavigator and OpenGL
Posted: 24. Oct 2019, 11:37
by txemamint
Ok, Thanks.