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Error installing Guest Addtions on Windows 10

Posted: 18. Sep 2019, 09:59
by tarpenbek
Hi,

Can anybody give me a hint why my installation fails. See log attached. Thanks very much in advance.

Regards,
Frank

Re: Error installing Guest Addtions on Windows 10

Posted: 18. Sep 2019, 15:19
by mpack
Please post a VM log file. With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (no other file) to a zip, and attach the zip here.

Re: Error installing Guest Addtions on Windows 10

Posted: 18. Sep 2019, 15:32
by tarpenbek
Thanks - here we go.

Re: Error installing Guest Addtions on Windows 10

Posted: 19. Sep 2019, 10:31
by mpack
The first thing that jumps out is the over commitment of RAM.
VBox.log wrote: 00:00:01.767665 Host RAM: 16384MB (16.0GB) total, 4705MB (4.5GB) available
...
00:00:01.862934 RamSize <integer> = 0x000000017ec00000 (6 421 479 424, 6 124 MB, 5.9 GB)
00:00:01.863698 VRamSize <integer> = 0x0000000010000000 (268 435 456, 256 MB)

Re: Error installing Guest Addtions on Windows 10

Posted: 19. Sep 2019, 12:19
by tarpenbek
mpack wrote:The first thing that jumps out is the over commitment of RAM.
If I interpret your clues (thank you) correctly, I have allocated too much memory. I started another attempt with 1024 MB RAM (I didn't know Windows would run with it), but with the same error message. The hints about over commitment of RAM in the documentation are also not going any further for me. Can you give me another food for thought?

Re: Error installing Guest Addtions on Windows 10

Posted: 19. Sep 2019, 14:11
by mpack
1024MB is a bit low. The official minimum for Windows 10 64bit is 2048MB, on your host I'd go with 3072MB - and do remember that VMs require resources.

Otherwise, I don't see any problem with the VM, so perhaps your problem is with the guest OS i.e. Windows 10, e.g. some kind of permissions problem.

Another thing to consider is, where did this VM come from? It doesn't look like it was originally installed in the current VirtualBox VM.

Re: Error installing Guest Addtions on Windows 10

Posted: 19. Sep 2019, 14:55
by tarpenbek
Changed to 3072 MB. You are right. It is a permission issue. The Oracle folder and the sub folder have read only permission. If I change to read/write and try to re-install, the permissions are set back to read only which probably causes the errors.

The VM ware originally a Parallels VM if not even a VMware Fusion in between.

Re: Error installing Guest Addtions on Windows 10

Posted: 19. Sep 2019, 17:55
by socratis
I don't think that the permissions on the Oracle folder/sub-folders have anything to do with it. You're not trying to write something in there, you're failing to install a driver, it's the Windows %system% folder that has issues. Or the registry in the guest OS.

Neither does your VM configuration. Everything looks (almost) alright, nothing that would prevent the drivers from installing.

The error you're getting:
(1) No drivers installed. No devices found that match driver(s) contained in 'C:\WINDOWS\System32\
    DriverStore\FileRepository\vboxwddm.inf_amd64_e766eeba4205bcc3\vboxwddm.inf'.
(1) RETURN: DriverPackageInstallW  (0xE000020B)
has been coming around from time to time, with no clear evidence as to what may cause it. Something in the guest is wrong, but no one seems to have been able what that "something" is.

Just try to search for: "No devices found that match driver contained in site:forums.virtualbox.org".