6.0.10 bug clone VM on remote share in savestate (#18811)

[Guideloom]

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ModEdit; related ticket: #18811: 6.0.10 snaphot fails on NFS share with savestate

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This used to work in 5.2.X. We upgraded to 6.0.10 this weekend and no longer works.

We have an Ubuntu 18.04.02 host (Linux 4.15.0-55-generic), connected to a QNAP NAS share that exports it's drives via NFS. The VMs are located on this share.
If we try to clone a VM that has been Saved/savestate, we get the following error:

Code: Select all

[80 vbox@scvm001 bin]$ vboxmanage clonevm dtest --mode all --basefolder /mnt/lv001-r0/backup/vms --name dtest-20190729-115201-vboxbu
0%...10%...20%...30%...40%...50%...60%...70%...80%...90%...
Progress state: VBOX_E_IPRT_ERROR
VBoxManage: error: Clone VM failed
VBoxManage: error: Code VBOX_E_IPRT_ERROR (0x80BB0005) - Runtime subsystem error (extended info not available)
VBoxManage: error: Context: "RTEXITCODE handleCloneVM(HandlerArg*)" at line 609 of file VBoxManageMisc.cpp

If the same VM has been poweredoff instead of put into savestate, it works.

Code: Select all

[70 vbox@scvm001 bin]$ vboxmanage clonevm dtest --mode all --basefolder /mnt/lv001-r0/backup/vms --name dtest-20190729-114802-vboxbu
0%...10%...20%...30%...40%...50%...60%...70%...80%...90%...100%
Machine has been successfully cloned as "dtest-20190729-114802-vboxbu"

If we move the VM from the NAS share to local disk, cloning the VM when it is in Saved/savestate works.

Summary: When trying to clone a VM that is located on a NAS share (NFS, don't know about SMB), and it was "Saved"/savestate, the clone fails with the following error:

Code: Select all

Progress state: VBOX_E_IPRT_ERROR
VBoxManage: error: Clone VM failed
VBoxManage: error: Code VBOX_E_IPRT_ERROR (0x80BB0005) - Runtime subsystem error (extended info not available)
VBoxManage: error: Context: "RTEXITCODE handleCloneVM(HandlerArg*)" at line 609 of file VBoxManageMisc.cpp

I _would like_ this resolved ASAP.
Note: Apparently this is known since 6.0.8?
See virtualbox ticket : https://www.virtualbox.org/ticket/18746

[Guideloom]

Oracle ticket mentioned above updated with this additional info.

[socratis]

I need this resolved ASAP.

Are you an Oracle customer? I don't think you are, because you wouldn't be posting in the forums, you'd call your support representative. So, not to kill your dreams/hopes, but your don't get to dictate what gets resolved or not, especially ASAP... Best you can do it do describe clearly a reproducible scenario and hope it will get fixed soon.

[Guideloom]

I'm not dictating. I understand the entire nature of Free Open Source. When I say I "need", I mean I need this resolved to do my backups. Not, I need Oracle to resolve this.
My "need" for this to be fixed does not change.

In any case, I see your point depending on how that statement is read.
I've updated the original post to change "need" to "would like". Better?

[gscasny]

I get this same error when trying to clone a snapshot - regardless of whether target is local or smb.

The same commands work fine in Version 6.0.8 r130520,

But in Version 6.0.14 r133895, I get the following errors:
0%...10%...20%...30%...
Progress state: VBOX_E_IPRT_ERROR
VBoxManage: error: Clone VM failed
VBoxManage: error: Code VBOX_E_IPRT_ERROR (0x80BB0005) - Runtime subsystem error (extended info not available)
VBoxManage: error: Context: "RTEXITCODE handleCloneVM(HandlerArg*)" at line 609 of file VBoxManageMisc.cpp

Via command line or GUI, result is the same.