Vista -- Cannot install VirtualBox -- Rollback

[lewellyn]

Please provide the "setupapi.dev.log" file if possible/present, or just the plain "setupapi.log" file if not. Before starting the VBox installation again make sure you deleted (as written in the article) the files to not have old lines in it.

I'm sorry I've not had the time to do this simple thing for you. Since it's short, I'll quote it here in its entirety:

Code: Select all

[Device Install Log]
     OS Version = 6.0.6001
     Service Pack = 1.0
     Suite = 0x0100
     ProductType = 1
     Architecture = amd64

[BeginLog]

>>>  [Staging Package To Driver Store - phase 1 - VBoxUSB.inf]
>>>  Section start 2009/09/14 18:51:29.751
     sto: Inf Path = C:\Program Files\Sun\VirtualBox\drivers\USB\device\VBoxUSB.
inf
     sto: Flags = 0
     sto: Processor Architecture = 9
     inf: Opened INF: 'C:\Program Files\Sun\VirtualBox\drivers\USB\device\VBoxUSB.inf' ([strings] <src = normal>)
     inf: Opened INF: 'C:\Program Files\Sun\VirtualBox\drivers\USB\device\VBoxUSB.inf' ([strings] <src = normal>)
     inf: Opened INF: 'C:\Program Files\Sun\VirtualBox\drivers\USB\device\VBoxUSB.inf' ([strings] <src = normal>)
     inf: Opened INF: 'C:\Program Files\Sun\VirtualBox\drivers\USB\device\VBoxUSB.inf' ([strings] <src = normal>)
     inf: Opened INF: 'C:\Program Files\Sun\VirtualBox\drivers\USB\device\VBoxUSB.inf' ([strings] <src = normal>)
!!!  sto: Could not create temporary directory for driver package.
<<<  Section end 2009/09/14 18:51:29.820
<<<  [Exit status: FAILURE(0x80070005)]

I'm not really sure what to make of that output, but hopefully someone there can...

Also, sunnysmith70, the Windows Installer Cleanup Utility is really a last-chance solution. If this issue was seen on only one machine, maybe it'd be the answer. But I'm not willing to run that on a couple dozen systems... Its implications are a bit far-reaching.

[cosechador]

lewellyn,

I was having the same problem installing 3.0.6 and thought that uninstalling 2.2.x would help but ran into problems uninstalling. I was able to get 2.2.x uninstalled by following these directions below that I found here: http://www.virtual-box.de/ticket/3701

To be able to uninstall you would need to copy the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion?\DIFxApp\Components registry key (and its sub-keys) from the HKEY_CURRENT_USER to the HKEY_LOCAL_MACHINE branch.

Here are the steps for doing this:

1. run the registry editor (press windows + R , type regedit and press OK)
2. in the left pane browse to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion?\DIFxApp\Components -> there should be some sub-keys having GUID names located under the "Components"
3. export the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion?\DIFxApp\Components to some file (right-click the "Components" key, select "Export", type a file name where you want to export the settings (e.g. C:\foo.reg) )
4. open the exported .reg file (either with notepad or some other text editor or right-click it in explorer and select "Edit")
5. substitute the HKEY_CURRENT_USER with HKEY_LOCAL_MACHINE in the file, save and close the ditor.
6. import the .reg file (either double-click it in the explorer or in the registry editor use menu File->Import-> browse to a file, select it and press "Open")

Once I made those changes I was able to uninstall 2.2 and then install 3.0.6. This might work for you as well.

[lewellyn]

I was having the same problem installing 3.0.6 and thought that uninstalling 2.2.x would help but ran into problems uninstalling.

That doesn't help on systems which haven't ever had VirtualBox installed, however. I've been unable to get anything newer than 1.6 installed on any of the Windows systems on my network. I'll look at that link a little more closely, but I suspect it won't be terribly helpful. Thanks for the try, however.

[kjorand]

Hello, I couldn't install it too, but I just did the operation with regedit and I re-installed 2.24 or 2.2.4, i don't know any more, no probleme, then I installed without any problem the 3.0.6 version (the latest released)

I'm very happy, because Icouldn't install newer version since more than 4 months....

hope this can help you

PS: I had a holder version before all of these operations...

PS2: Sorry for my very bad english, but I'm french speaking and I I just learnt from reading internet just such as your forum... and i need to go fast, because my parents are going to come back I must be in bed already a quarter ago....
thanks for all of your explanaitions...