No Audio Device Detected

Discussions about using Windows guests in VirtualBox.
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DarkwingDork
Posts: 4
Joined: 15. Feb 2019, 01:30

No Audio Device Detected

Post by DarkwingDork »

Hi, I'm using VirtualBox 6.0.4, Windows 7 64 bit Host and Windows XP 32 bit Guest with Guest Additions Installed. I'm sorta having two separate issues with audio.

My first issue was that I would have audio on the desktop, but the audio would stop shortly after launching a game. Even after closing the game, I'd still have no audio. I could adjust volume settings and such and it still said I had an audio device, but no audio would ever play.

Then suddenly I got a new, possibly worse issue, where now it just says I have no audio device at all.
Attachments
XP-2019-02-14-15-24-30.log
Log file
(90.22 KiB) Downloaded 19 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: No Audio Device Detected

Post by socratis »

For future reference, you should completely shut down the VM before grabbing the VBox.log. Then ZIP it before attaching it to your response.
DarkwingDork wrote:My first issue was that I would have audio on the desktop, but the audio would stop shortly after launching a game
Don't play games! :)
Joking aside, it seems to me that this specific game was grabbing on to the audio device, and something went horribly wrong after that part, and the audio wasn't getting released, even after quitting the game. My bet is that the game doesn't like being virtualized. What's the game BTW?
DarkwingDork wrote:Then suddenly I got a new, possibly worse issue, where now it just says I have no audio device at all.
Did you completely shut down your WinXP guest and restarted it from a cold boot? Does it still say that? If yes, go to the Device Manager and force an update. If that doesn't work, delete any audio devices and then force an update.

From the log your audio device seems to be up and running...

BTW, speaking of logs:
00:00:02.590323 CPUM: No hardware-virtualization capability detected
...
00:00:02.952701 Full Name: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
You seem to have disabled the VT-x capabilities in your BIOS. Your i7-4790K CPU most certainly supports hardware virtualization, so it's a matter of enabling it in the BIOS. See your PC's manufacturer help on how to do this. Also, make sure that nothing else has an exclusive hold on that.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
DarkwingDork
Posts: 4
Joined: 15. Feb 2019, 01:30

Re: No Audio Device Detected

Post by DarkwingDork »

socratis wrote:For future reference, you should completely shut down the VM before grabbing the VBox.log. Then ZIP it before attaching it to your response.
Oops, ok thanks!
socratis wrote:Don't play games! :)
Joking aside, it seems to me that this specific game was grabbing on to the audio device, and something went horribly wrong after that part, and the audio wasn't getting released, even after quitting the game. My bet is that the game doesn't like being virtualized. What's the game BTW?
Harry Potter 1 and 2. I was going to stream them for a friend, because we were talking about old games from our childhood, when I found out that they won't work on my computer anymore! I was heartbroken and this is my last resort... :(
socratis wrote:Did you completely shut down your WinXP guest and restarted it from a cold boot? Does it still say that? If yes, go to the Device Manager and force an update. If that doesn't work, delete any audio devices and then force an update.
Yeah I've tried a few times from a cold boot. Sorry I'm a bit ignorant on this stuff, what do you mean "force an update"? I don't see an option like that, the closest thing would be updating the driver's for a specific device, but anytime I try that the Hardware Update Wizard wants me to insert the hardware installation CD, which I don't have.
socratis wrote:From the log your audio device seems to be up and running...
That's weird it says I have an audio device up and running. I'd send a screenshot but my account isn't old enough. Basically in the "sounds and Audio Devices Properties" window, it just says I have No Audio Device and the volume slider is greyed out.
socratis wrote:BTW, speaking of logs:
00:00:02.590323 CPUM: No hardware-virtualization capability detected
...
00:00:02.952701 Full Name: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
You seem to have disabled the VT-x capabilities in your BIOS. Your i7-4790K CPU most certainly supports hardware virtualization, so it's a matter of enabling it in the BIOS. See your PC's manufacturer help on how to do this.
Ok I think I went ahead and did that now? In theory. I'll send my log again as an attachment. This time properly (I hope).
Attachments
XP-2019-02-15-10-33-31.zip
(30.53 KiB) Downloaded 16 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: No Audio Device Detected

Post by socratis »

DarkwingDork wrote:
socratis wrote:You seem to have disabled the VT-x capabilities in your BIOS.
Ok I think I went ahead and did that now? In theory.
Yes, you did:
00:00:04.048836 HM: HMR3Init: VT-x w/ nested paging and unrestricted guest execution hw support
DarkwingDork wrote:
socratis wrote:go to the Device Manager and force an update. If that doesn't work, delete any audio devices and then force an update.
what do you mean "force an update"? I don't see an option like that
Right-click on the "My Computer" icon » Properties » Hardware » Device Manager » click somewhere inside the window » "Scan for hardware changes" (in the Toolbar).
DarkwingDork wrote:the closest thing would be updating the driver's for a specific device, but anytime I try that the Hardware Update Wizard wants me to insert the hardware installation CD, which I don't have.
For the sound card? For the ICH97? It shouldn't.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
DarkwingDork
Posts: 4
Joined: 15. Feb 2019, 01:30

Re: No Audio Device Detected

Post by DarkwingDork »

socratis wrote:Right-click on the "My Computer" icon » Properties » Hardware » Device Manager » click somewhere inside the window » "Scan for hardware changes" (in the Toolbar).
I followed the steps you gave and scanned for hardware changes, nothing seems to have changed.

Here's a screenshot of all my audio devices if it helps
6be18033f7.png
6be18033f7.png (40.79 KiB) Viewed 2805 times
For each one I can update it opens a "Found New Hardware Wizard" which eventually asks me to insert a disk:
d803c51c0d.png
d803c51c0d.png (62.56 KiB) Viewed 2805 times
Thanks again for your continued support!
Last edited by DarkwingDork on 8. Mar 2019, 02:13, edited 1 time in total.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: No Audio Device Detected

Post by socratis »

Please edit your message and attach the image locally in your response (see the "Upload attachment" tab below the reply form). Not a lot of people will go to 3rd party sites. Plus, it's more convenient if the image goes along with the message...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
DarkwingDork
Posts: 4
Joined: 15. Feb 2019, 01:30

Re: No Audio Device Detected

Post by DarkwingDork »

socratis wrote:Please edit your message and attach the image locally in your response (see the "Upload attachment" tab below the reply form). Not a lot of people will go to 3rd party sites. Plus, it's more convenient if the image goes along with the message...
oops sorry! edited, and sorry for delayed response, had midterms.
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