Error during Guest Additions Installation

[gently]

Hi,

since upgrade to VBox 6.0 i have problems to install Guest Additions on Win10:

Code: Select all

(1) 0 - ENTER:  DriverPackageInstallW
(1) 0 - Installing INF file 'C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf' (Plug and Play).
(1) 0 - Looking for Model Section [VBoxGuest.NTamd64]...
(1) 0 - Installing devices with Id "PCI\VEN_80EE&DEV_CAFE&SUBSYS_00000000&REV_00" using INF "C:\WINDOWS\System32\DriverStore\FileRepository\vboxguest.inf_amd64_fbdad43efe6399c8\VBoxGuest.inf".
(1) 0 - ENTER UpdateDriverForPlugAndPlayDevices...
(3) 3758096966 - RETURN UpdateDriverForPlugAndPlayDevices.
(3) 3758096966 - Installation failed.
(3) 3758096966 - PnP Install failed.
(1) 0 - Attempting to rollback ...
(0) 0 - Rollback completed
(1) 0 - Successfully removed '{7d2c708d-c202-40ab-b3e8-de21da1dc629}' from reference list of driver store entry 'C:\WINDOWS\System32\DriverStore\FileRepository\vboxguest.inf_amd64_fbdad43efe6399c8\VBoxGuest.inf'
(1) 0 - Successfully deleted driver store entry 'C:\WINDOWS\System32\DriverStore\FileRepository\vboxguest.inf_amd64_fbdad43efe6399c8\VBoxGuest.inf'.
(1) 0 - Successfully deleted properties for driver store entry 'C:\WINDOWS\System32\DriverStore\FileRepository\vboxguest.inf_amd64_fbdad43efe6399c8\VBoxGuest.inf'.
(1) 0 - RETURN: DriverPackageInstallW  (0xE0000246)

What do i have to do to get installation successfully finished ?

Thanks,

Gereon

[socratis]

How are you trying to install the GAs? And what is the text that you posted, the installation log?

[gently]

Hi Socratis,

i tried various ways to install.

Installation via mounted GA Drive, installation from newest testbuild iso-File
Installation from cmd-line with or without /force and also with /with_wddm
installation in save-mode (F8 during boot and then from cmd-line)

the shown text reflects the content of the file: install_drivers.log

the detailed log will be shown here:

Code: Select all

logging set to 1
Started logging into separate file
detailprint: Started logging into separate file
Jump: 5259
CreateDirectory: "C:\Program Files\Oracle\VirtualBox Guest Additions" (1)
Call: 1118
Call: 6427
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\System.dll"
File: skipped: "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\System.dll" (overwriteflag=1)
Version: 6.0.0 (Rev 127566)
detailprint: Version: 6.0.0 (Rev 127566)
No previous version of Oracle VM VirtualBox Guest Additions detected
detailprint: No previous version of Oracle VM VirtualBox Guest Additions detected
Detected OS: Windows 10 (64-bit)
detailprint: Detected OS: Windows 10 (64-bit)
System Directory: C:\WINDOWS\system32
detailprint: System Directory: C:\WINDOWS\system32
Call: 4357
Checking for installation requirements for Vista / Windows 7 / Windows 8 ...
detailprint: Checking for installation requirements for Vista / Windows 7 / Windows 8 ...
Forcing installation, checking requirements skipped
detailprint: Forcing installation, checking requirements skipped
Jump: 4381
Jump: 4382
Call: 737
CreateDirectory: "C:\Program Files\Oracle\VirtualBox Guest Additions" (1)
File: overwriteflag=0, allowskipfilesflag=2, name="DIFxAPI.dll"
File: wrote 519048 to "C:\Program Files\Oracle\VirtualBox Guest Additions\DIFxAPI.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxDrvInst.exe"
File: wrote 104488 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxVideo.inf"
File: wrote 2819 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxVideo.inf"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxVideo.cat"
File: wrote 17443 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxVideo.cat"
File: overwriteflag=0, allowskipfilesflag=2, name="iexplore.ico"
File: wrote 25214 to "C:\Program Files\Oracle\VirtualBox Guest Additions\iexplore.ico"
Call: 3562
CreateDirectory: "C:\Program Files\Oracle\VirtualBox Guest Additions" (1)
Call: 2123
Call: 918
Stopping VBoxService ...
detailprint: Stopping VBoxService ...
Stopping VBoxService via SCM ...
detailprint: Stopping VBoxService via SCM ...
Call: 6427
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsExec.dll"
File: wrote 6656 to "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsExec.dll"
Sleep(1000)
Call: 6427
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsProcess.dll"
File: wrote 4096 to "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsProcess.dll"
Stopping VBoxService done
detailprint: Stopping VBoxService done
Call: 968
Stopping VBoxTray ...
detailprint: Stopping VBoxTray ...
Call: 6427
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsProcess.dll"
File: skipped: "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsProcess.dll" (overwriteflag=1)
Stopping VBoxTray done
detailprint: Stopping VBoxTray done
DeleteRegValue: "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "VBoxService"
Delete: "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxService.exe"
Call: 2130
CreateDirectory: "C:\Program Files\Oracle\VirtualBox Guest Additions" (1)
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxVideo.sys"
File: wrote 203776 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxVideo.sys"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxDisp.dll"
File: wrote 97768 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDisp.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxMouse.sys"
File: wrote 186016 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxMouse.sys"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxMouse.inf"
File: wrote 2057 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxMouse.inf"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxMouse.cat"
File: wrote 16948 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxMouse.cat"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxGuest.sys"
File: wrote 249376 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.sys"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxGuest.inf"
File: wrote 2772 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxGuest.cat"
File: wrote 17858 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.cat"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxTray.exe"
File: wrote 2636968 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxTray.exe"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxControl.exe"
File: wrote 2504040 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxControl.exe"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxWHQLFake.exe"
File: wrote 423333 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxWHQLFake.exe"
CreateDirectory: "C:\WINDOWS\system32" (1)
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxService.exe"
File: wrote 2718488 to "C:\WINDOWS\system32\VBoxService.exe"
Jump: 2170
CreateDirectory: "C:\Program Files\Oracle\VirtualBox Guest Additions" (1)
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxWddm.cat"
File: wrote 28810 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxWddm.cat"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxWddm.sys"
File: wrote 400648 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxWddm.sys"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxWddm.inf"
File: wrote 5709 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxWddm.inf"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxDispD3D.dll"
File: wrote 2340864 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDispD3D.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxNine.dll"
File: wrote 1236400 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxNine.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxSVGA.dll"
File: wrote 1491568 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxSVGA.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxICD.dll"
File: wrote 136592 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxICD.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxGL.dll"
File: wrote 6274040 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGL.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLarrayspu.dll"
File: wrote 577128 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLarrayspu.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLcrutil.dll"
File: wrote 2456272 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLcrutil.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLerrorspu.dll"
File: wrote 140232 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLerrorspu.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLpackspu.dll"
File: wrote 1736648 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLpackspu.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLpassthroughspu.dll"
File: wrote 94520 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLpassthroughspu.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLfeedbackspu.dll"
File: wrote 887352 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLfeedbackspu.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGL.dll"
File: wrote 482624 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGL.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxD3D9wddm.dll"
File: wrote 216640 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxD3D9wddm.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="wined3dwddm.dll"
File: wrote 906024 to "C:\Program Files\Oracle\VirtualBox Guest Additions\wined3dwddm.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxDispD3D-x86.dll"
File: wrote 1273288 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDispD3D-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxNine-x86.dll"
File: wrote 846184 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxNine-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxSVGA-x86.dll"
File: wrote 1122200 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxSVGA-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxICD-x86.dll"
File: wrote 118432 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxICD-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxGL-x86.dll"
File: wrote 5029864 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGL-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLarrayspu-x86.dll"
File: wrote 505968 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLarrayspu-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLcrutil-x86.dll"
File: wrote 1394264 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLcrutil-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLerrorspu-x86.dll"
File: wrote 127256 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLerrorspu-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLpackspu-x86.dll"
File: wrote 1565168 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLpackspu-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLpassthroughspu-x86.dll"
File: wrote 87232 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLpassthroughspu-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGLfeedbackspu-x86.dll"
File: wrote 788056 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGLfeedbackspu-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxOGL-x86.dll"
File: wrote 1493552 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxOGL-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="VBoxD3D9wddm-x86.dll"
File: wrote 192728 to "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxD3D9wddm-x86.dll"
File: overwriteflag=0, allowskipfilesflag=2, name="wined3dwddm-x86.dll"
File: wrote 800584 to "C:\Program Files\Oracle\VirtualBox Guest Additions\wined3dwddm-x86.dll"
Jump: 2848
Call: 2849
Jump: 2896
Call: 2943
IfFileExists: file "C:\WINDOWS\system32\drivers\VBoxSF.sys" exists, jumping 0
Call: 2969
File: overwriteflag=2, allowskipfilesflag=2, name="C:\WINDOWS\system32\drivers\VBoxSF.sys"
File: wrote 340296 to "C:\WINDOWS\system32\drivers\VBoxSF.sys"
Jump: 2972
IfFileExists: file "C:\WINDOWS\system32\VBoxMRXNP.dll" exists, jumping 0
Call: 2997
File: overwriteflag=2, allowskipfilesflag=2, name="C:\WINDOWS\system32\VBoxMRXNP.dll"
File: wrote 2237992 to "C:\WINDOWS\system32\VBoxMRXNP.dll"
Jump: 3000
Call: 6427
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll"
File: skipped: "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll" (overwriteflag=1)
IfFileExists: file "C:\WINDOWS\SysWOW64\VBoxMRXNP.dll" exists, jumping 0
Call: 3032
File: overwriteflag=2, allowskipfilesflag=2, name="C:\WINDOWS\SysWOW64\VBoxMRXNP.dll"
File: wrote 1186976 to "C:\WINDOWS\SysWOW64\VBoxMRXNP.dll"
Jump: 3035
Call: 6427
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll"
File: skipped: "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll" (overwriteflag=1)
IfFileExists: file "C:\WINDOWS\system32\VBoxHook.dll" exists, jumping 0
Call: 3067
File: overwriteflag=2, allowskipfilesflag=2, name="C:\WINDOWS\system32\VBoxHook.dll"
File: wrote 57744 to "C:\WINDOWS\system32\VBoxHook.dll"
Jump: 3070
Call: 6427
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll"
File: skipped: "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll" (overwriteflag=1)
Installing drivers ...
detailprint: Installing drivers ...
CreateDirectory: "C:\Program Files\Oracle\VirtualBox Guest Additions" (1)
Installing guest driver ...
detailprint: Installing guest driver ...
Executing: "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"
detailprint: Executing: "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"
Call: 6427
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsExec.dll"
File: skipped: "C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsExec.dll" (overwriteflag=1)
Jump: 3110
Execution returned exit code: 2
detailprint: Execution returned exit code: 2
Error excuting ""C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"" (exit code: 2) -- aborting installation
detailprint: Error excuting ""C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"" (exit code: 2) -- aborting installation
Aborting: "Error excuting ""C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxDrvInst.exe" driver install "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf" "C:\Program Files\Oracle\VirtualBox Guest Additions\install_drivers.log"" (exit code: 2) -- aborting installation"
Es trat ein Fehler während der Installation auf!
Bitte werfen Sie einen Blick in die Log-Datei unter 'C:\Program Files\Oracle\VirtualBox Guest Additions\install_ui.log' für mehr Informationen.
detailprint: Es trat ein Fehler während der Installation auf!
Bitte werfen Sie einen Blick in die Log-Datei unter 'C:\Program Files\Oracle\VirtualBox Guest Additions\install_ui.log' für mehr Informationen.
MessageBox: 2097168,"Es trat ein Fehler während der Installation auf!
Bitte werfen Sie einen Blick in die Log-Datei unter 'C:\Program Files\Oracle\VirtualBox Guest Additions\install_ui.log' für mehr Informationen."
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\AccessControl.dll")
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\modern-wizard.bmp")
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsDialogs.dll")
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsExec.dll")
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsProcess.dll")
Delete: DeleteFile on Reboot("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\nsProcess.dll")
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\System.dll")
Delete: DeleteFile("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\UserInfo.dll")
RMDir: RemoveDirectory("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\")
RMDir: RemoveDirectory on Reboot("C:\Users\gently\AppData\Local\Temp\nsy8583.tmp\")

[socratis]

That's rather peculiar... The proper way is to have the VM window in focus and then click on the host's menu "Devices" » "Insert GAs CD Image..." and then run "VBoxWindowsAdditions.exe". Are you running perhaps something else? Anything funky, non-default installed in your guest? Maybe an antivirus or something?