[Solved] Install of VB 5.2.22 on MacOS 10.14.2, Fails at Install, No Error Msg Nbr

Discussions related to using VirtualBox on Mac OS X hosts.
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JPQuinn
Posts: 8
Joined: 26. Jul 2016, 05:28

[Solved] Install of VB 5.2.22 on MacOS 10.14.2, Fails at Install, No Error Msg Nbr

Post by JPQuinn »

Hello, I am on a MacbookPro (MacOS Mojave v 10.14.2), and installed the Virtual Box for Mac V 5.2.22, and during the last step of install, I get a simple message saying the install failed, no error number, nothing. I have uninstalled and reinstalled, as well and redownloaded the .dmg, and it's the same story.

But it did install something, I then successfully downloaded and imported EndPointProtector Virtual appliance v 5.1.0.2 (both .OVF and .OVA). Pretty straight forward. When I go to Start, and I get these errors, any ideas on what I should try, would love to use VB on the Mac.

Also, I have Parallels 14 Pro Edition, have loads of VM's and appliances there, and d/l'd the .PVM file, and tried to use that appliance in Parallels on the Mac, and when going to Start the EndPointProtector VM/Appliance, it begins to boot up, and then freezes and goes no further:

(errors from VirtualBox)
Kernel driver not installed (rc=-1908)
Make sure the kernel module has been loaded successfully.
where: suplibOsInit what: 3 VERR_VM_DRIVER_NOT_INSTALLED (-1908) - The support driver is not installed. On linux, open returned ENOENT.
Failed to open a session for the virtual machine Endpoint Protector 5.1.0.2. Virtual Appliance_1.The virtual machine 'Endpoint Protector 5.1.0.2. Virtual Appliance_1' has terminated unexpectedly during startup with exit code 1 (0x1).Result Code: NS_ERROR_FAILURE (0x80004005)Component: MachineWrapInterface: IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}
Many thanks for help, and please let me know what additional details I can share.
Last edited by socratis on 12. Dec 2018, 20:29, edited 2 times in total.
Reason: Marked as [Solved].
socratis
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Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Install of VB 5.2.22 on MacOS 10.14.2, Fails at Install, No Error Msg Nbr

Post by socratis »

JPQuinn wrote:Kernel driver not installed (rc=-1908)
If you had just searched for that phrase in the forums, it would have landed you here, a sticky in the "OSX Hosts" area: Installation fails on 10.13.x, 10.14.x (rc=-1908).

Read it (first post, the red part) and take appropriate action...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
JPQuinn
Posts: 8
Joined: 26. Jul 2016, 05:28

Re: Install of VB 5.2.22 on MacOS 10.14.2, Fails at Install, No Error Msg Nbr

Post by JPQuinn »

thank you, I stepped through that procedure, and it now still starts, but freezes at the appliance booting up step: Starting NGINX, etc... everything eas starting/stopping fine then it freezes. For the first time I ran it, it requested I go give access for the app to have control, which I did through system preferences. So now VB freezes at the same exact point in the same way, as does Parallels running the same appliance.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Install of VB 5.2.22 on MacOS 10.14.2, Fails at Install, No Error Msg Nbr

Post by socratis »

JPQuinn wrote:thank you, I stepped through that procedure, and it now still starts
OK, you should stop right there! ;)
The title and the problem of this thread has to do with VirtualBox installing. That has been Solved and I'll mark the thread as such. If you have a problem with a specific VM, that's another issue. And since we try to observe the 1 thread per issue, 1 issue per thread, can you open a new thread with an appropriate title?

I'm telling you from now that we're going to need details about the VM that you're trying to run, including a link (if available), so that we can download and test the VM (if possible), and a complete VBox.log. Here's the procedure for getting the log:
  • Start the VM from cold-boot (not from a paused or saved state) / Observe error / Shutdown the VM (force close it if you have to).
  • With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
  • Save only the first "VBox.log", ZIP it and attach it to your response. See the "Upload attachment" tab below the reply form.
But, do that in a new thread. I'm going to close this as [Solved].
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
JPQuinn
Posts: 8
Joined: 26. Jul 2016, 05:28

Re: [Solved] Install of VB 5.2.22 on MacOS 10.14.2, Fails at Install, No Error Msg Nbr

Post by JPQuinn »

Thank you very much. I'll start a new thread with the newly created log file hopefully capturing the error.
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