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Couldn't start VirtualBox, constantly crashes! Please help

Posted: 10. Sep 2018, 19:36
by vietnguyenswin
Hi guys,

I used to get VirtualBox running normally on my Mac. However, it is until now when I need to use the application, I couldn't have any luck to run it. Tried many ways to fix the issue but nothing has changed yet. I attached the log below. Please help! I appreciate your support a lot.

Regards,

Viet Nguyen

Re: Couldn't start VirtualBox, constantly crashes! Please help

Posted: 11. Sep 2018, 07:22
by socratis
You might want to print the following steps, or save them in a test file on your desktop, because there are a couple of reboots, and you don't want to go "hunting" in the forums...
  1. Download the latest release, or the latest test build (NOT the development snapshot), if you don't already have them.
  2. Reboot.
  3. Make sure you're part of the "admin" group. If you are logged in with the primary user account/owner, you are part of the admin group.
  4. Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
  5. Reboot.
  6. Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press Cmd+L to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
  7. Start VirtualBox. If it crashes, open "Console.app" and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.