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Couldn't start VirtualBox, constantly crashes! Please help
Posted: 10. Sep 2018, 19:36
by vietnguyenswin
Hi guys,
I used to get VirtualBox running normally on my Mac. However, it is until now when I need to use the application, I couldn't have any luck to run it. Tried many ways to fix the issue but nothing has changed yet. I attached the log below. Please help! I appreciate your support a lot.
Regards,
Viet Nguyen
Re: Couldn't start VirtualBox, constantly crashes! Please help
Posted: 11. Sep 2018, 07:22
by socratis
You might want to print the following steps, or save them in a test file on your desktop, because there are a couple of reboots, and you don't want to go "hunting" in the forums...
- Download the latest release, or the latest test build (NOT the development snapshot), if you don't already have them.
- Reboot.
- Make sure you're part of the "admin" group. If you are logged in with the primary user account/owner, you are part of the admin group.
- Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
- Reboot.
- Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press Cmd+L to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
- Start VirtualBox. If it crashes, open "Console.app" and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.