Couldn't start VirtualBox, constantly crashes! Please help

Discussions related to using VirtualBox on Mac OS X hosts.
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vietnguyenswin
Posts: 1
Joined: 10. Sep 2018, 19:32

Couldn't start VirtualBox, constantly crashes! Please help

Post by vietnguyenswin »

Hi guys,

I used to get VirtualBox running normally on my Mac. However, it is until now when I need to use the application, I couldn't have any luck to run it. Tried many ways to fix the issue but nothing has changed yet. I attached the log below. Please help! I appreciate your support a lot.

Regards,

Viet Nguyen
Attachments
virtualbox.txt
crashing log
(54.63 KiB) Downloaded 16 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Couldn't start VirtualBox, constantly crashes! Please help

Post by socratis »

You might want to print the following steps, or save them in a test file on your desktop, because there are a couple of reboots, and you don't want to go "hunting" in the forums...
  1. Download the latest release, or the latest test build (NOT the development snapshot), if you don't already have them.
  2. Reboot.
  3. Make sure you're part of the "admin" group. If you are logged in with the primary user account/owner, you are part of the admin group.
  4. Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
  5. Reboot.
  6. Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press Cmd+L to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
  7. Start VirtualBox. If it crashes, open "Console.app" and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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