Page 1 of 1

Failed to open session for the Virtual Machine Windows7

Posted: 8. Sep 2018, 19:07
by ea
Failed to open a session for the virtual machine Windows 7 2016.

Unsupported version 6 of data unit 'hda' (instance #0, pass 0xffffffff) (VERR_SSM_UNSUPPORTED_DATA_UNIT_VERSION).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ConsoleWrap
Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}

This version is on 16.04LTS with an older version of VB

Re: Failed to open session for the Virtual Machine Windows7

Posted: 8. Sep 2018, 20:47
by ea
I am currently running Ubuntu 18.04LTS and VirtualBox 5.2, I have had no problems opening and using this VDi.

Re: Failed to open session for the Virtual Machine Windows7

Posted: 9. Sep 2018, 07:50
by andyp73
The error VERR_SSM_UNSUPPORTED_DATA_UNIT_VERSION is typically caused by creating a saved state of a VM guest with an older version of VirtualBox, upgrading, and then trying to open it in a newer version. Try deleting the saved state and restart the guest.

-Andy.

Re: Failed to open session for the Virtual Machine Windows7

Posted: 9. Sep 2018, 16:33
by ea
I did set up a new session but when I started that session I have access to the internet but not to the system hard drive. When I run diagnostics on the connewction the message is: "a problem prevented the diagnostics to work".

Nothing else. I did have full access to this computer's hard drive but now have no way to read it or write to it.
A few hours after the above:
I removed any and all Virtual Box files and folders, my data is on a partition of the system hard drive, VB stuff on another partition.
I then started anew, a new VDi and a fresh installation of Windows 7. I have access to the Internet, but I cannot access the other computers or the hard drive on the computer upon which is the Virtual Box system.

The problem is a block somewhere, either Ubuntu 18.04LTS, Virtual Box or Windows 7.
My first guess is that the current version of VB has a problem that will not allow W7 to run the required steps to connect to the hard drive partition I need.
That is what shows.

Re: Failed to open session for the Virtual Machine Windows7

Posted: 10. Sep 2018, 10:40
by mpack
That doesn't seem to bear much relation to the instructions you were given. To deleted a saved state you simply right click the VM in the manager, and select "Discard Saved State..." from the resulting menu. I have no idea what "setting up a new session" consists of, but it doesn't sound good.

Re: Failed to open session for the Virtual Machine Windows7

Posted: 10. Sep 2018, 15:03
by ea
I removed all Virtual Box files then built a new Virtual Box guest on Ubuntu 18.04LTS, I still cannot access the HDD of the physical computer this guest is installed on. In addition I cannot reach the home network with 2 other computers.
Within Windows 7 none of the available ways of connecting to home network work, in one I am to click "join" but that button is not there. I can from VB Window7 ping the computer but I can not get to it in any other way. (on the Windows "Search programs and files" I enter "ping 192.168.0.103") and get instant response of 32 bytes sent and received.

Re: Failed to open session for the Virtual Machine Windows7

Posted: 16. Sep 2018, 16:48
by ea
The answer to all the problems was to install "Guest additions"

Re: Failed to open session for the Virtual Machine Windows7

Posted: 16. Sep 2018, 19:32
by mpack
Um... No it wasn't. SSM errors are from the "save state" mechanism running on the host. They have nothing at all to do with anything installed in the guest OS.