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[Resolved] Windows 10 PPTP VPN setup

Posted: 14. Aug 2018, 16:59
by stevo2018
I have a MAC running High Sierra as a host. I am currently running VirtualBOX Version 5.2.14 r123301 (Qt5.6.3)

I am currently having some issue getting a Windows VPN connection to work within the guest. I have tried both bridged and NAT for my network. I consistently get the following error message in my Win10 VM guest: the modem (or other connected device) is already in use or not properly configured.

I was hoping there was a step by step setup I could follow.

Re: Windows 10 PPTP VPN setup

Posted: 14. Aug 2018, 17:25
by mpack
Did you search the user manual for the term VPN? It specifically says that you can't use VPN-PPTP with NAT.

It should however work with bridged networking, provided bridged networking works for you otherwise, i.e. when not using VPN.

Re: Windows 10 PPTP VPN setup

Posted: 14. Aug 2018, 17:40
by socratis
Moving to "Windows Guests" from "OSX Hosts" as this appears to be a guest issue.

Searching for "the modem (or other connected device) is already in use or not properly configured" returns (among many, many links) the following Microsoft article: See if that helps. Just because an OS/program that runs in the context of VirtualBox has a problem, it doesn't make it a VirtualBox problem necessarily. You're having an issue that has most probably nothing to do with VirtualBox, so my suggestion would be to treat it as such, as a native problem with the OS or the application of the guest.

Re: Windows 10 PPTP VPN setup

Posted: 14. Aug 2018, 18:11
by stevo2018
Socratis,

That solved the issue, but after subsequent reboot, the same condition returned, with no visual process running on 1723.
I explored further within the Windows stack as you suggested, and to your point, VirtualBox was not holding anything back at this point..

I ended up setting Remote Access Connection Mgr to manual within Services, then rebooting, and that let me connect.

I noticed the same behavior in different profiles, and the fix all worked for them all

Thanks again for you assistance with that article. :D

Re: Windows 10 PPTP VPN setup

Posted: 14. Aug 2018, 18:57
by socratis
Glad you got it going. You also learned that a problem in a VM is not necessarily a VirtualBox problem... ;)
Marking as [Resolved].