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NS_ERROR_FAILURE

Posted: 15. Jun 2018, 08:30
by chickenalfred0
Hi,

I've tried almost every possible solution that I have found on google but cannot get any VMs to start.I am trying to start Clouderas quickstart VM for virtualbox, I have tried to start other VMs like Ubuntu but I keep getting the same NS_ERROR_FAILURE when hitting the start button. I have checked the VM location but there are no log files for that VM. I went to where the Virtualbox is located and got the log files there and got this.
VirtualBox XPCOM Server 5.2.12 r122591 darwin.amd64 (May  9 2018 11:58:54) release log
00:00:00.166418 nspr-2   HostDnsMonitorProxy::notify
00:00:00.169208 nspr-2   VD: VDInit finished with VINF_SUCCESS
00:00:00.171402 nspr-2   VirtualBox: object created
00:00:22.305943 nspr-3   Saving settings file "/Users/jaja/Library/VirtualBox/VirtualBox.xml" with version "1.12-macosx"
00:00:22.310694 nspr-2   Saving settings file "/Users/jaja/Library/VirtualBox/VirtualBox.xml" with version "1.12-macosx"
00:00:23.159796 nspr-3   Saving settings file "/Users/jaja/VirtualBox VMs/CLOUDERA/CLOUDERA.vbox" with version "1.16-macosx"
00:00:23.160494 nspr-3   Saving settings file "/Users/jaja/Library/VirtualBox/VirtualBox.xml" with version "1.12-macosx"
00:00:23.178878 nspr-4   Saving settings file "/Users/jaja/VirtualBox VMs/CLOUDERA/CLOUDERA.vbox" with version "1.16-macosx"
00:00:23.183942 nspr-3   Saving settings file "/Users/jaja/VirtualBox VMs/CLOUDERA/CLOUDERA.vbox" with version "1.16-macosx"
00:00:23.673826 nspr-2   ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={85cd948e-a71f-4289-281e-0ca7ad48cd89} aComponent={MachineWrap} aText={This machine does not have any snapshots}, preserve=false aResultDetail=0
00:00:25.553479 Watcher  ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={85cd948e-a71f-4289-281e-0ca7ad48cd89} aComponent={MachineWrap} aText={The virtual machine 'CLOUDERA' has terminated unexpectedly during startup with exit code 1 (0x1)}, preserve=false aResultDetail=0
How do I go about fixing this?

Re: NS_ERROR_FAILURE

Posted: 15. Jun 2018, 09:56
by socratis
chickenalfred0 wrote:I keep getting the same NS_ERROR_FAILURE when hitting the start button
That's not all you get, is it? Please provide the complete error.

You didn't mention your OSX host version, but it's OK, I'll see it from the installation log, below. You might want to print the following steps, or save them in a test file on your desktop, because there are a couple of reboots, and you don't want to go "hunting" in the forums...
  1. Download the latest release, or the latest test build (NOT the development snapshot), if you don't already have them.
  2. Reboot.
  3. Make sure you're part of the "admin" group. If you are logged in with the primary user account/owner, you are part of the admin group.
  4. Mount the DMG from the previous step. Run "VirtualBox_Uninstall.tool". Make sure there are no error messages. If there are, please post them, exactly as they appear.
  5. Reboot.
  6. Mount the DMG from the previous steps. Double-click the "VirtualBox.pkg". As soon as you start the installation, press "Cmd+L" to show the log. Select "Show All Logs" from the drop-down menu. Before the last step of the installation (Done), click the "Save" in the log window. ZIP and attach that file.
  7. Start VirtualBox. If it crashes, open "Console.app" and look at "~/Library/Logs". Is there a VirtualBox related log with the current date/time? ZIP and attach that file as well.