Kernel panic on MacOS High Sierra 10.13.4

GoncaloPereira · Post by **GoncaloPereira** » 7. May 2018, 15:32

Hello.

I'm getting randon kernel panics running a Windows 8 64bit VM on a MacOS High Sierra 10.13.4 host.
My Virtualbox is 5.2.10 r122088 (Qt5.6.3) and I'm also running Guest Additions 5.2.10 r122088.
I tried to tune my VM's RAM and CPU specs to see if helped but without success.

In attach follows the kernel panic log for your analysis.

If anyone could help I'll be grateful since my company' IT servicesk can't solve the issue and this is affecting my daily work.

Thanks.
Gonçalo.

Post by **socratis** » 7. May 2018, 16:28

zoom.us.ZoomAudioDevice    1.2

Try to uninstall the Zoom Audio Device. Here's a page from the Zoom support site. They don't actually answer the question themselves, but their users do. Among other things that they had to say about that software...

GoncaloPereira · Post by **GoncaloPereira** » 7. May 2018, 18:17

Thank you. I'll try it and provide feedback asap.

GoncaloPereira · Post by **GoncaloPereira** » 9. May 2018, 13:14

Hello.

Looks like it worked. I'm a Virtualbox heavy user and so far so good.
Thanks for the support.

Regards.

Post by **socratis** » 9. May 2018, 13:27

Great, thanks for the feedback. Marking as [Resolved].

GoncaloPereira · Post by **GoncaloPereira** » 1. Jun 2018, 12:04

Hello.

My kernel panics are back.
In attach follows the log for your analysis.

Thanks.

Post by **socratis** » 1. Jun 2018, 17:15

Once again, I'm going to focus on your loaded kernel extensions (kext). And this time it is:

com.google.dfsfuse.filesystems.dfsfuse	3.7.2

From a search on the webs, this is the Google Drive File System, an enterprise Google application, similar to Google Drive, but only offered to organizations. I did download it and tested it on a 10.13 VM. You seem to have the latest and greatest (3.7.2), but still I'm a little bit cautious about it. Any chance of uninstalling it?

BTW, I noticed that they have specific instructions for 10.13.x. Was your OSX installation a fresh one or an upgrade? Did you follow the instructions?

GoncaloPereira · Post by **GoncaloPereira** » 1. Jun 2018, 18:37

Hello.

My MacOS version is the result of an upgrade from MacOS Sierra.
Google File Stream is the replacement for Google Drive for enterprise and I need it for daily tasks and yes, I've followed the instructions.

Thanks.

Post by **socratis** » 1. Jun 2018, 20:42

GoncaloPereira wrote:and I need it for daily tasks

Can you uninstall it temporarily and see if it the situation gets any better?

GoncaloPereira · Post by **GoncaloPereira** » 22. Jun 2018, 17:43

I've already try that without success.
In attach follows new logs.

Thanks.

Post by **socratis** » 23. Jun 2018, 02:22

GoncaloPereira wrote:I've already try that without success.

No, you didn't:

com.google.dfsfuse.filesystems.dfsfuse    3.7.2

fanhe · Post by **fanhe** » 11. Jul 2018, 15:54

I have a similar problem, my guest is windows thin pc (windows 7 32bit?)
here is my crash log

Kernel_2018-07-11-203602.panic.log: (9.36 KiB) Downloaded 43 times

Post by **socratis** » 11. Jul 2018, 18:38

net.sf.tuntaposx.tun	1.0
net.sf.tuntaposx.tap	1.0

Uninstall Pritunl VPN client, see if that changes things...

virtualbox.org