virtualbox.org

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[ModEdit; related ticket: #17724: Alt and AltGr keys no longer working with mouse integration enabled]

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Hi all,

I had a Windows 7 guest running for some weeks without problems,
with both mouse pointer integration and a working German keyboard.

I recently tried to import and use another Windows guest, where I
had strange problems getting the keyboard running. I therefore played
a bit with turning mouse pointer integration on and off, but didn't
succeed and gave up.

Now my problems began: The long time working Windows guest does not
accept the Alt and AltGr keys anymore. That is very annoying for me
as I need them to get the brackets on the German keyboard (I'm C++
programmer).

Like suggested in [1], the following both work:

* Pressing Windows+Alt or Windows+AltGr does work.
* Disable mouse pointer integration.

As this had worked before with mouse pointer integration, any chance to
get it back?

Thanks in advance,
Andre

System: Amd Ryzen 7 1800X, 32 GB RAM, 512 GB SSD M2, USB keyboard and mouse
Host OS: Ubuntu 16.04 x64
Guest OS: Windows 7 Professional SP1 x64
VirtualBox 5.2.10 (upgraded yesterday from 5.2.6), with Extension Pack and curretn Guest addon
German keyboard layout
Host key: Shift Right + Ctrl Right

[1] 710091-how-to-use-the-alt-key-in-a-virtual-box-guest-session on superuser

We're going to need to see a VM log from a complete VM run:

• Start the VM from cold-boot (not from a paused or saved state) / Observe error / Shutdown the VM (force close it if you have to).
• With the VM completely shut down (not paused or saved), right-click on the VM in the VirtualBox Manager and select "Show Log".
• Save only the first "VBox.log", ZIP it and attach it to your response. See the "Upload attachment" tab below the reply form.

Hi socratis,

thanks for your answer. Please find the log attached. I hope you can see something from it.

Regards,
Andre

I'm sorry, I didn't see anything standing out in the VBox.log.

These kinds of problems that are reproducible, should be reported to the bug tracker. Either search for an appropriate bug, or open a new bug report where you'll attach your logs and other vital information.

It would also help if you can post the bug report number here so other can see the progress, add information, or see the final resolution.

Thanks for your help, socratis.

I've created a report here: https://www.virtualbox.org/ticket/17724

Let's see what the devs say.

Thanks for the ticket info. I've updated the title and your first post to point to the ticket, and the ticket to point to the thread.