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[Solved] A critical error has occurred while running the virtual machine.

Posted: 19. Feb 2018, 18:40
by Oratius
Hello!
I'm having trouble setting up my virtual machine, I'm trying to host Kali Linux(32 bit architecture), my computer has about 8 GB of RAM, that's why I think the RAM capacity is not the problem.

The problem is that when I press the "Install" button, the screen suddenly turns black and this message is shown: "A critical error has occurred while running the virtual machine."

Thanks if you can help me! Down here are attached the image and the log of Vbox, also it would be very nice if you could explain me how you detected this error in the Vbox logs, thanks in advance :-)

Re: A critical error has occurred while running the virtual machine.

Posted: 19. Feb 2018, 19:47
by socratis
Oratius wrote:(I had to delete some parts of this log because apparently it wasn't accettable in this forum, I hope I didn't delete anything fundamental)
We can't know for sure. Partial logs are not that helpful I'm afraid. Please ZIP and attach the full log.

I've removed both the partial text log and the black screen that you attached. The log was... partial, and the black screen was adding nothing to the description, except extra space... ;)

Re: A critical error has occurred while running the virtual machine.

Posted: 19. Feb 2018, 20:26
by Oratius
Okay, I did as you asked me, here's the zipped log :-)

Re: A critical error has occurred while running the virtual machine.

Posted: 19. Feb 2018, 20:49
by socratis
00:00:02.058598   HMEnabled         <integer> = 0x0000000000000001 (1)
00:00:02.059207 HM: HMR3Init: Falling back to raw-mode: VT-x is disabled in the BIOS for all CPU modes
00:00:02.692409 Full Name:           "Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz"
00:00:43.064236 !!         VCPU0: Guru Meditation -2403 (VERR_TRPM_DONT_PANIC)
Address the VT-x issue and the problem will most probably go away. Your i7-6500U certainly supports it...

Or uncheck the VT-x option in the VM Settings » System » Acceleration. That might help as well...

Re: A critical error has occurred while running the virtual machine.

Posted: 19. Feb 2018, 21:26
by Oratius
I solved the problem enabling the virtualization mode, thanks for the help :-)

Re: A critical error has occurred while running the virtual machine.

Posted: 19. Feb 2018, 21:27
by socratis
Glad you got it going. Marking as [Solved].