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[Solved] USB Gamepad detected but not working

https://forums.virtualbox.org/viewtopic.php?t=86446

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[Solved] USB Gamepad detected but not working

Posted: 24. Jan 2018, 16:57
by IvanVN
Hello,

I'm trying to use an old Logitech gamepad on a virtual machine. When plugged, the joystick is captured and correctly appears as /dev/input/js2. Also, jstest-gtk reconises it as a 4 axis, 12 button controller. However, no button press or axis movement is detected, nor anything is showed if I cat /dev/input/js2.

Dmesg on guest system reports an error when plugging the gamepad:

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[ 1520.599847] usb 2-2: USB disconnect, device number 4
[ 1526.716154] usb 2-2: new full-speed USB device number 5 using ohci-pci
[ 1526.978564] usb 2-2: New USB device found, idVendor=046d, idProduct=c216
[ 1526.978574] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1526.978580] usb 2-2: Product: Logitech Dual Action
[ 1526.978585] usb 2-2: Manufacturer: Logitech
[ 1537.011586] hid-generic 0003:046D:C216.0004: usb_submit_urb(ctrl) failed: -1
[ 1537.011995] hid-generic 0003:046D:C216.0004: timeout initializing reports
[ 1537.012189] input: Logitech Logitech Dual Action as /devices/pci0000:00/0000:00:06.0/usb2/2-2/2-2:1.0/input/input10
[ 1537.033303] hid-generic 0003:046D:C216.0004: input,hidraw1: USB HID v1.10 Joystick [Logitech Logitech Dual Action] on usb-0000:00:06.0-2/input0
The gamepad works perfectly in the host system. Any help with be greatly appreciated...

Thank you.

Complementary information:
- Host: Ubuntu 14.04, 4.4.0-109-generic #132~14.04.1-Ubuntu SMP
- Guest: Ubuntu 12.04, 3.13.0-117-generic #164~precise1-Ubuntu SMP
(Pretty old systems due legacy projects)

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id
uid=1000(ivan) gid=1000(ivan) groups=1000(ivan),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),108(lpadmin),124(sambashare),127(vboxusers)

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VBoxManage -version
4.3.36_Ubuntur105129

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VBoxManage list extpacks
Extension Packs: 2
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      4.3.36
Revision:     105129
Edition:      
Description:  USB 2.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM with E1000 support.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

Pack no. 1:   VNC
Version:      4.3.36
Revision:     105129
Edition:      
Description:  VNC plugin module
VRDE Module:  VBoxVNC
Usable:       true 
Why unusable:

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VBoxManage list usbhost
Host USB Devices:

UUID:               0862cb4b-ea73-4d53-b727-f8f8e3b9ea5e
VendorId:           0x046d (046D)
ProductId:          0xc216 (C216)
Revision:           2.0 (0200)
Port:               0
USB version/speed:  1/1
Manufacturer:       Logitech
Product:            Logitech Dual Action
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1//device:/dev/vboxusb/001/027
Current State:      Busy

UUID:               3a83f281-4734-47fa-963a-e52cec4599b7
VendorId:           0x0a5c (0A5C)
ProductId:          0x5832 (5832)
Revision:           1.1 (0101)
Port:               9
USB version/speed:  1/1
Manufacturer:       Broadcom Corp
Product:            5880
SerialNumber:       0123456789ABCD
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-10//device:/dev/vboxusb/001/008
Current State:      Available

UUID:               1c9c65eb-a1a5-4bbb-aaca-83b6275a6aab
VendorId:           0x1bcf (1BCF)
ProductId:          0x2b96 (2B96)
Revision:           104.37 (10437)
Port:               4
USB version/speed:  2/2
Manufacturer:       CNFGH19N2431010025E2
Product:            Integrated_Webcam_HD
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-5//device:/dev/vboxusb/001/004
Current State:      Busy

UUID:               0d03d076-662a-4071-8f1f-e13816f6a99e
VendorId:           0x1fd2 (1FD2)
ProductId:          0x6003 (6003)
Revision:           1.0 (0100)
Port:               7
USB version/speed:  2/1
Manufacturer:       Melfas
Product:            LGDisplay Incell Touch
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-8//device:/dev/vboxusb/001/006
Current State:      Busy

UUID:               065679cc-2b7c-4a2f-8ecf-a85d9f8d32dc
VendorId:           0x8087 (8087)
ProductId:          0x0a2b (0A2B)
Revision:           0.16 (0016)
Port:               6
USB version/speed:  2/1
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-7//device:/dev/vboxusb/001/005
Current State:      Busy

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VBoxManage list usbfilters
Global USB Device Filters:

<none>

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VBoxManage showvminfo ROS_Hydro
Name:            ROS_Hydro
Groups:          /
Guest OS:        Ubuntu (64-bit)
UUID:            79006a68-ccfd-487e-9828-55c7c6a1a95b
Config file:     /home/ivan/Tools/VBox_Images/ROS_Hydro/ROS_Hydro.vbox
Snapshot folder: /home/ivan/Tools/VBox_Images/ROS_Hydro/Snapshots
Log folder:      /home/ivan/Tools/VBox_Images/ROS_Hydro/Logs
Hardware UUID:   79006a68-ccfd-487e-9828-55c7c6a1a95b
Memory size:     4096MB
Page Fusion:     off
VRAM size:       12MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
Time offset:     0ms
RTC:             UTC
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
State:           powered off (since 2018-01-24T14:15:54.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): /home/ivan/.config/VirtualBox/VBoxGuestAdditions_4.3.36.iso (UUID: bd55eff5-b532-4c58-8d5c-63cdf580a10e)
SATA (0, 0): /home/ivan/Tools/VBox_Images/ROS_Hydro/ROS_Hydro.vdi (UUID: c6025769-bb19-45cf-8384-8f03f4643bb1)
NIC 1:           MAC: 080027572B18, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: AC97)
Clipboard Mode:  Bidirectional
Drag'n'drop Mode: disabled
VRDE:            disabled
USB:             enabled
EHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             Logitech Dual Action [0200]
VendorId:         046d
ProductId:        c216
Revision:         0200
Manufacturer:     Logitech
Product:          Logitech Dual Action
Remote:           0
Serial Number:    

Available remote USB devices:

<none>

Currently Attached USB Devices:

<none>

Bandwidth groups:  <none>

Shared folders:  <none>

VRDE Connection:    not active
Clients so far:     0

Video capturing:    not active
Capture screens:    0
Capture file:       /home/ivan/Tools/VBox_Images/ROS_Hydro/ROS_Hydro.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

Re: USB Gamepad detected but not working

Posted: 24. Jan 2018, 17:39
by michaln
Does the same problem happen in any currently supported VirtualBox version? Whatever bugs exist in version 4.3 will stay there.

Re: USB Gamepad detected but not working

Posted: 24. Jan 2018, 17:51
by IvanVN
Is it possible to install latest VirtualBox version on Ubuntu 14.04? I just have installed the version available in Ubuntu repositories.

Edit: To answer myself: I just installed 5.2.6 from official VirtualBox repositories and the problem persists exactly the same.

Edit 2: Actually, enabling USB 3 in the 5.2.6 version fixed the problem. :)

Thank you!!

Re: USB Gamepad detected but not working

Posted: 24. Jan 2018, 20:38
by mpack
IvanVN wrote:I just have installed the version available in Ubuntu repositories.
You mean, the Ubuntu repo forks that don't support USB? What could possibly go wrong with that? :wink:

(seriously, I see that you installed the VirtualBox extension pack... though it's unknown if that will work with anything except VirtualBox - not our problem! A "repo version" is a fork, and therefore not supported on these forums).

Re: [Solved] USB Gamepad detected but not working

Posted: 25. Jan 2018, 03:02
by socratis
IvanVN wrote:Actually, enabling USB 3 in the 5.2.6 version fixed the problem.
Thanks for that feedback. A gamepad is definitely not a USB3 device, I don't think is should even be a USB2. I know both my joystick and my gamepad are USB1.1, and so is yours. 1.5 MB/s is definitely more than enough for any combination of OXX△X▢O△O▢O△△XO▢OX... ;)

The surprising part is not that USB3 works better in most cases compared to USB2/1.1 (see #4.2). The surprising part is that Ubuntu 12.04 (kernel 3.13.0) understood and talked USB3. Good to know, thanks for that...

Re: [Solved] USB Gamepad detected but not working

Posted: 25. Jan 2018, 09:52
by IvanVN
If I'm not mistaken, USB3 is supported since Ubuntu 9.10 and kernel 2.6.31, although I think there were pretty ugly bugs until Ubuntu 11.04 or so.

At work we have been using high speed USB3 cameras on (non-virtualised) 12.04 systems for quite a long without problems.

Re: [Solved] USB Gamepad detected but not working

Posted: 25. Jan 2018, 10:37
by socratis
Linux (in theory) got USB3 support in or around 2010 if I'm not mistaked. I don't remember seeing someone actually using it though, that's why it was a pleasant surprise. Good to know about the high speed cameras, those are tough ones to get correctly...

Re: [Solved] USB Gamepad detected but not working

Posted: 25. Jan 2018, 18:12
by michaln
IvanVN wrote:If I'm not mistaken, USB3 is supported since Ubuntu 9.10 and kernel 2.6.31, although I think there were pretty ugly bugs until Ubuntu 11.04 or so.
That matches my experience. Ubuntu 10.04 (for example) does support xHCI, but it can probably be best termed "experimental". There was almost no USB3 hardware back then, so of course it didn't get a lot of testing. In 12.04 it worked well.
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