USB Devices Not Connecting

[Lizzie]

I am attempting to connect 2 External Hard Drives, a Webcam, and a External Sound Card to my Windows 8.1 guest. Settings shows that they are all present but they are inaccessible to the Guest. i listed as much information below as has been asked of others except the log file which is too large to attach. The Guest is also set for 2 monitors (2 physical monitors present) and i only get one monitor. Any assistance would be appreciated.

Lizzie

Code: Select all

sudo usermod -a -G vboxusers Lizzie
[Lizzie@lizzie ~]$ id
uid=1000(Lizzie) gid=1000(Lizzie) groups=1000(Lizzie),10(wheel),979(vboxusers) context=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023

VBox is from Oracle
The Host is Fedora 26-1

Code: Select all

[Lizzie@lizzie ~]$ VBoxManage -version
5.1.26r117224

Code: Select all

[Lizzie@lizzie ~]$ VBoxManage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      5.1.26
Revision:     117224
Edition:      
Description:  USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

Code: Select all

[Lizzie@lizzie ~]$ VBoxManage list usbhost
Host USB Devices:

UUID:               3a2885df-4c7c-43b7-8c58-92e88271821f
VendorId:           0x2405 (2405)
ProductId:          0x0003 (0003)
Revision:           1.0 (0100)
Port:               0
USB version/speed:  1/Full
Manufacturer:       Silicon Labs
Product:            West Mountain Radio RIGblaster Advantage
SerialNumber:       94d78d28
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1.1//device:/dev/vboxusb/003/011
Current State:      Available

UUID:               056430e7-7a7a-4c9e-a29d-aeef18fb4482
VendorId:           0x2405 (2405)
ProductId:          0x0002 (0002)
Revision:           1.0 (0100)
Port:               1
USB version/speed:  1/Full
Manufacturer:       West Mountain Radio
Product:            RIGblaster Advantage Audio
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1.2//device:/dev/vboxusb/003/012
Current State:      Available

UUID:               4b2e2cce-45f2-4c9d-8dcb-d08b959c0c05
VendorId:           0x1058 (1058)
ProductId:          0x07a8 (07A8)
Revision:           16.66 (1666)
Port:               5
USB version/speed:  3/Super
Manufacturer:       Western Digital
Product:            My Passport 07A8
SerialNumber:       575831314537334437353639
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb4/4-6//device:/dev/vboxusb/004/003
Current State:      Available

UUID:               b603eeeb-237e-49a3-802b-01ce7502dfce
VendorId:           0x1058 (1058)
ProductId:          0x0741 (0741)
Revision:           16.37 (1637)
Port:               4
USB version/speed:  3/Super
Manufacturer:       Western Digital
Product:            My Passport 0741
SerialNumber:       575837314141334631373538
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb4/4-5//device:/dev/vboxusb/004/002
Current State:      Available

UUID:               d3ac46c6-0fb2-41e5-9099-5df97e2aa777
VendorId:           0x046d (046D)
ProductId:          0xc31c (C31C)
Revision:           100.0 (10000)
Port:               4
USB version/speed:  1/Low
Manufacturer:       Logitech
Product:            USB Keyboard
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-5//device:/dev/vboxusb/003/005
Current State:      Busy

UUID:               7fb8c604-eafe-44ed-ad82-13882b60454b
VendorId:           0x046d (046D)
ProductId:          0x0825 (0825)
Revision:           0.18 (0018)
Port:               1
USB version/speed:  2/High
Manufacturer:       Logitech, Inc.
Product:            Webcam C270
SerialNumber:       5729A800
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2//device:/dev/vboxusb/003/003
Current State:      Available

UUID:               689b8deb-a124-4e60-9187-93b4029196fc
VendorId:           0x0461 (0461)
ProductId:          0x4d0f (4D0F)
Revision:           1.0 (0100)
Port:               11
USB version/speed:  2/Low
Manufacturer:       PixArt
Product:            USB Optical Mouse
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-12//device:/dev/vboxusb/003/009
Current State:      Busy

UUID:               add568c3-53c4-422b-b2da-cff9de406b5b
VendorId:           0x03f0 (03F0)
ProductId:          0xe111 (E111)
Revision:           1.0 (0100)
Port:               7
USB version/speed:  2/High
Manufacturer:       HP
Product:            DeskJet 2130 series
SerialNumber:       CN63S48GB4068Y
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-8//device:/dev/vboxusb/003/008
Current State:      Available

Code: Select all

[Lizzie@lizzie ~]$ VBoxManage list usbfilters
Global USB Device Filters:

<none>

Code: Select all

[Lizzie@lizzie ~]$ VBoxManage showvminfo "Win8.1"
Name:            Win8.1
Groups:          /
Guest OS:        Windows 8.1 (64-bit)
UUID:            5431f337-38af-47c4-8bd9-4f81b6281a58
Config file:     /home/Lizzie/VirtualBox VMs/Win8.1/Win8.1.vbox
Snapshot folder: /home/Lizzie/VirtualBox VMs/Win8.1/Snapshots
Log folder:      /home/Lizzie/VirtualBox VMs/Win8.1/Logs
Hardware UUID:   5431f337-38af-47c4-8bd9-4f81b6281a58
Memory size:     4096MB
Page Fusion:     off
VRAM size:       128MB
CPU exec cap:    100%
HPET:            off
Chipset:         ich9
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
Triple Fault Reset: off
APIC:            on
X2APIC:          off
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): DVD
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
BIOS APIC mode:  APIC
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
Effective Paravirt. Provider: HyperV
State:           powered off (since 2017-07-31T10:05:34.299000000)
Monitor count:   2
3D Acceleration: on
2D Video Acceleration: on
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
SATA (0, 0): /home/Lizzie/VirtualBox VMs/Win8.1/Win8.1.vdi (UUID: ac6ea2b5-edcc-4918-92f0-c0c4bc3bac19)
SATA (1, 0): Empty
NIC 1:           MAC: 080027B01170, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
NIC 9:           disabled
NIC 10:           disabled
NIC 11:           disabled
NIC 12:           disabled
NIC 13:           disabled
NIC 14:           disabled
NIC 15:           disabled
NIC 16:           disabled
NIC 17:           disabled
NIC 18:           disabled
NIC 19:           disabled
NIC 20:           disabled
NIC 21:           disabled
NIC 22:           disabled
NIC 23:           disabled
NIC 24:           disabled
NIC 25:           disabled
NIC 26:           disabled
NIC 27:           disabled
NIC 28:           disabled
NIC 29:           disabled
NIC 30:           disabled
NIC 31:           disabled
NIC 32:           disabled
NIC 33:           disabled
NIC 34:           disabled
NIC 35:           disabled
NIC 36:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Clipboard Mode:  Bidirectional
Drag and drop Mode: Bidirectional
VRDE:            disabled
USB:             disabled
EHCI:            disabled
XHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             Western Digital My Passport 07A8 [1042]
VendorId:         1058
ProductId:        07a8
Revision:         
Manufacturer:     
Product:          
Remote:           0
Serial Number:    

Index:            1
Active:           yes
Name:             Western Digital My Passport 0741 [1025]
VendorId:         1058
ProductId:        0741
Revision:         1025
Manufacturer:     Western Digital
Product:          My Passport 0741
Remote:           0
Serial Number:    575837314141334631373538

Index:            2
Active:           yes
Name:             Logitech, Inc. Webcam C270 [0012]
VendorId:         046d
ProductId:        0825
Revision:         0012
Manufacturer:     
Product:          
Remote:           0
Serial Number:    5729A800

Index:            3
Active:           yes
Name:             HP DeskJet 2130 series [0100]
VendorId:         03f0
ProductId:        e111
Revision:         0100
Manufacturer:     HP
Product:          DeskJet 2130 series
Remote:           0
Serial Number:    CN63S48GB4068Y

Index:            4
Active:           yes
Name:             Silicon Labs West Mountain Radio RIGblaster Advantage [0100]
VendorId:         2405
ProductId:        0003
Revision:         0100
Manufacturer:     Silicon Labs
Product:          West Mountain Radio RIGblaster Advantage
Remote:           0
Serial Number:    94d78d28

Index:            5
Active:           yes
Name:             West Mountain Radio RIGblaster Advantage Audio [0100]
VendorId:         2405
ProductId:        0002
Revision:         0100
Manufacturer:     West Mountain Radio
Product:          RIGblaster Advantage Audio
Remote:           0
Serial Number:    

Bandwidth groups:  <none>

Shared folders:  

Name: 'Documents', Host path: '/home/Lizzie/Documents' (machine mapping), writable
Name: 'Downloads', Host path: '/home/Lizzie/Downloads' (machine mapping), writable
Name: 'Music', Host path: '/home/Lizzie/Music' (machine mapping), writable
Name: 'Pictures', Host path: '/home/Lizzie/Pictures' (machine mapping), writable
Name: 'Videos', Host path: '/home/Lizzie/Videos' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /home/Lizzie/VirtualBox VMs/Win8.1/Win8.1.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

[mpack]

except the log file which is too large to attach

Even after you zip it?

The VBox.log file is required before any discussion may begin, so make your best efforts.

[Lizzie]

Didn't think of zipping the file!! it is now attached.

Lizzie

[mpack]

I don't see anything obvious in the logs, in fact I see the log entries which indicate that at least two devices connect ok to the VM. Is your host user joined to the "vboxusers" group?

Btw, please note that VirtualBox gives you more reliable ways to use three out of the four devices you mention (i.e. all except the sound card). External drives can be accessed as shared folders. VirtualBox v4.3 and later has a mechanism for sharing a host webcam.

[socratis]

Lizzie,
Please read the following thread: USB basics and troubleshooting, all of the posts.

In your case I believe that:

1. you need to delete some of the fields in the filters, leaving only the VendorID and ProductID. And of course the Name is optional and you can change it at will, it's just an easy to remember field.
2. Plug the devices after the VM has completely started and you've logged in.