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Failed to acquire COM object error-(0x80004005)

Posted: 14. Jul 2017, 02:50
by JohnShmo
Hello;
I appreciate in advance any suggestions on this.
I had a VirtualBox crash which resulted in not only the failure to clone or re-start an old clone, but after reboot the VirtualBox will not open at all. This has been a periodic problem on an otherwise highly useful application (h/t programmers)

Sorry to say that I'm not well-educated in programming and system administration to understand all of the lingo in other related posts. But I'll share what is unique about this situation:
LinuxLite host (not windows or Ubuntu) with windows 7 guest
I get an error msg in Synaptic Pkg Manager to 'fix broken packages' when I try removing (to then re-install) VirtualBox. I was previously using 5.0.4 just now downloaded 5.1.22
There is no .xml-prev file (as stated in a different topic on this subject.
The error window states that there is an error with - .config/VirtualBox/VirtualBox.xml', line 1 (0), column 1.
When I looked into this file, it is 0-bytes so perhaps the error is that some data is missing. The same error msg appears in the log files.

Result code: S_ERROR_FAILURE (0x80004005)

I've uploaded the log files here where you can view them
www towardzeroimpact(dot)net/uploads/

Re: Failed to acquire COM object error-(0x80004005)

Posted: 14. Jul 2017, 03:22
by Perryg
You might be able to recover this by renaming the ".config/VirtualBox" folder to something else and the install VirtualBox again. Guests that you still have should be able to be associated again by using the add feature ( do not add then by hand ).

Re: Failed to acquire COM object error-(0x80004005)

Posted: 14. Jul 2017, 04:19
by socratis
JohnShmo wrote:LinuxLite host (not windows or Ubuntu)
Actually, it is Ubuntu 16.04 based. If you look at the "VBoxSVC.log" you'll see the following:
  • OS Product: Linux
    OS Release: 4.4.0-81-generic
    OS Version: #104-Ubuntu SMP Wed Jun 14 08:17:06 UTC 2017
    Package type: LINUX_64BITS_UBUNTU_16_04
JohnShmo wrote:I was previously using 5.0.4 just now downloaded 5.1.22
Did you download previously 5.0.4 or it came with the default installation? You downloaded 5.1.22 from where?