Failed to acquire COM object error-(0x80004005)

Discussions related to using VirtualBox on Linux hosts.
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JohnShmo
Posts: 14
Joined: 29. Mar 2017, 02:38

Failed to acquire COM object error-(0x80004005)

Post by JohnShmo »

Hello;
I appreciate in advance any suggestions on this.
I had a VirtualBox crash which resulted in not only the failure to clone or re-start an old clone, but after reboot the VirtualBox will not open at all. This has been a periodic problem on an otherwise highly useful application (h/t programmers)

Sorry to say that I'm not well-educated in programming and system administration to understand all of the lingo in other related posts. But I'll share what is unique about this situation:
LinuxLite host (not windows or Ubuntu) with windows 7 guest
I get an error msg in Synaptic Pkg Manager to 'fix broken packages' when I try removing (to then re-install) VirtualBox. I was previously using 5.0.4 just now downloaded 5.1.22
There is no .xml-prev file (as stated in a different topic on this subject.
The error window states that there is an error with - .config/VirtualBox/VirtualBox.xml', line 1 (0), column 1.
When I looked into this file, it is 0-bytes so perhaps the error is that some data is missing. The same error msg appears in the log files.

Result code: S_ERROR_FAILURE (0x80004005)

I've uploaded the log files here where you can view them
www towardzeroimpact(dot)net/uploads/
Perryg
Site Moderator
Posts: 34369
Joined: 6. Sep 2008, 22:55
Primary OS: Linux other
VBox Version: OSE self-compiled
Guest OSses: *NIX

Re: Failed to acquire COM object error-(0x80004005)

Post by Perryg »

You might be able to recover this by renaming the ".config/VirtualBox" folder to something else and the install VirtualBox again. Guests that you still have should be able to be associated again by using the add feature ( do not add then by hand ).
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Failed to acquire COM object error-(0x80004005)

Post by socratis »

JohnShmo wrote:LinuxLite host (not windows or Ubuntu)
Actually, it is Ubuntu 16.04 based. If you look at the "VBoxSVC.log" you'll see the following:
  • OS Product: Linux
    OS Release: 4.4.0-81-generic
    OS Version: #104-Ubuntu SMP Wed Jun 14 08:17:06 UTC 2017
    Package type: LINUX_64BITS_UBUNTU_16_04
JohnShmo wrote:I was previously using 5.0.4 just now downloaded 5.1.22
Did you download previously 5.0.4 or it came with the default installation? You downloaded 5.1.22 from where?
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
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