Drag&drop failure host>guest and guest>host

[tipi64]

Hello there

Sorry for my English, I'm French

I have an Ubuntu system (16.04, kernel 4.8 ) and a VM with a Windows 7 64 bits OS. I made a shared folder from Ubuntu to Windows. Now, I am trying to use the drag & drop bi-directionnal as activated but I can't.

Config

1.png (67.92 KiB) Viewed 6506 times

From host to guest, nothing happens. From guest (Windows 7) to host (Ubuntu), I have a failure:

Code: Select all

Le glisser-déposer de l'invité vers l'hôte a échoué.

Current drop operation still in progress.

Code d'erreur : NS_ERROR_FAILURE (0x80004005)
Composant : GuestDnDSourceWrap
Interface : IGuestDnDSource {dedfb5d9-4c1b-edf7-fdf3-c1be6827dc28}
Fonction appelée : IDnDSource {d23a9ca3-42da-c94b-8aec-21968e08355d}

Can someone help me to correct this issue?

Thanks for the help

Kind regards,

Thibaut

[mpack]

Please provide a VM log file. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.

[tipi64]

Thanks for the fast answer, here is the log.

Win7 64bits-2017-05-12-11-27-07.log.zip

Log

(23.99 KiB) Downloaded 19 times

[socratis]

VirtualBox VM 5.0.40_Ubuntu r115130 linux.amd64 (Apr 20 2017 06:58:05) release log

It looks like you're using the distro's fork version of VirtualBox. You can either ask in their forums for help, or completely remove/uninstall/delete/purge their version and install the official version from the Downloads section of VirtualBox (https://www.virtualbox.org/wiki/Downloads).

On top of that you have mixed versions of the Extension Pack:

00:00:00.202162   Oracle VM VirtualBox Extension Pack (Version: 5.1.14 r112924; VRDE Module:
        VBoxVRDP unusable because of 'VBoxExtPackRegister returned VERR_VERSION_MISMATCH, pReg=0000000000000000
        ErrInfo='VirtualBox version mismatch - expected 5.1 got 5.0'')

So, when you install the official VirtualBox, make sure that you have installed the matching ExtPack.

And finally, do not forget to update the Guest Additions (GAs) in your Windows 7 VM.

[tipi64]

Thanks.

I delete and purge all before installing the latest version.

So, when you install the official VirtualBox, make sure that you have installed the matching ExtPack.

What should I do to check this?

And how can I update on the guest OS the Guest Additions? Before, I saw a taskbar from where I download and install the GAs. And when I click on the icon in the taskbar, no result.

[mpack]

"Latest version" is not meaningful.

If you are no longer using the Ubuntu fork then please post an updated VM log which shows this.

[tipi64]

I took this version: /virtualbox/5.1.22/virtualbox-5.1_5.1.22-115126~Ubuntu~xenial_amd64.deb

Win7 64bits-2017-05-12-16-37-07.log.zip

(23.59 KiB) Downloaded 13 times

[tipi64]

Hi there

I finally solved the issue for the update. I downloaded the ISO VBoxGuestAdditions_5.1.22 from the guest VM and installed it.

After a reboot, I cannot use the drag & drop function nor claim for the USB devices. What can I do? Thanks for the help

[tipi64]

Hello mpack.

Here is the last log of my WM.

Win7 64bits-2017-05-22-11-38-43.log.zip

(23.66 KiB) Downloaded 16 times

I installed the 5.1.22 version for guest additions but the drag & drop and the USB devices can't be claimed by the WM.

What should I do? Thanks for your support.

[socratis]

1. You don't have the ExtPack installed.You''ll need to download the ExtPack from https://www.virtualbox.org/wiki/Downloads :

   00:00:00.588593 Installed Extension Packs:
   00:00:00.588637   None installed!

2. You do not have to download the Guest Additions (GAs) as a separate download:

   I downloaded the ISO VBoxGuestAdditions_5.1.22 from the guest VM and installed it.

   The GAs are built-in the main VirtualBox module. Simply go to the menu "Devices » Insert GAs CD". And remember to eject the GAs CD after you've installed the GAs, otherwise you're going to run into problems later on if you upgrade VirtualBox.

[tipi64]

Hello

Thanks for the support.

You don't have the ExtPack installed. You''ll need to download the ExtPack from https://www.virtualbox.org/wiki/Downloads

I'm sorry, I don't understand all. I need to install on the guest host an extension pack, that's it?
So the link VirtualBox 5.1.22 platform packages > Windows hosts?

You do not have to download the Guest Additions (GAs) as a separate download

Separate download? What do you mean?

PS: main host on Ubuntu 16 (64bits), virtual host on Windows 7 64b.

[socratis]

• The Extension Pack (ExtPack) get installed on the host and it has to match the VirtualBox version. It provides functionality such as USB2-3, Webcam, VRDP, PXE, Encryption. You have to download it and install it separately from the main VirtualBox program, due to its license.
• The Guest Additions (GAs) get installed on the guest and it would be good to match the VirtualBox version, for anything other than enhanced graphics support. It provides functionality such as shared folders, shared clipboard, drag and drop, pointer sharing, enhanced graphics support. You do not have to download it separately from the main VirtualBox program, since it comes bundled with it.

[tipi64]

Hi.

Sorry for the late.

I have the host on Ubuntu 16.04, I install this http://download.virtualbox.org/virtualb ... _amd64.deb so the 5.1.22 version.

For the guest, I installed the VBoxGuestAdditions_5.1.22.iso but your last post suggestedl, that's not a new download. I found in the guest programs a VB Guest additions v5.0.40 but I can't upgrade it to the 5.1.22 version (the main VB menu is not displayed).

I add on the host the VirtualBox 5.1.22 Oracle VM VirtualBox Extension Pack.

So it seems that this is better than in the beginning, the upgrade of the VB Guest additions has to be done and it will be ok?!

[socratis]

The 5.0.40 additions must be the ones that come pre-installed with Ubuntu. You need to delete/clean/purge them and then install the ones that come bundled with VirtualBox. Go to the menu "Devices" » "Insert GAs CD image..." and then follow the prompts, it will autorun the installation program.

[tipi64]

The 5.0.40 additions must be the ones that come pre-installed with Ubuntu. You need to delete/clean/purge them and then install the ones that come bundled with VirtualBox. Go to the menu "Devices" » "Insert GAs CD image..." and then follow the prompts, it will autorun the installation program.

Ok but I can't make the update. I don't have any menu on the guest VB. This header bar disappeared without my agreement while I have the options checked.

Interface

interface.png (64.42 KiB) Viewed 6316 times

Is there any option to reset the config or recover the default options?