No USB in List

[Metalcore]

Hey guys,

I write you because I have a (probably simple) problem.

I have the USB extension already installed, the USB Device is connected and viewed in my Ubuntu 1604. I clicked on USB-2.0-Controller because my device (garmin vivoactive) is a USB2 device. When I click on the button on the right with the green "+", there is no device shown in the list. It just says "no device available"...

See the screenshot...

Which step did I miss?

[socratis]

With the USB device plugged in and the VM not running, post the output of the following commands:

• 
  VBoxManage list usbhost
  VBoxManage list usbfilters
  VBoxManage list extpacks
  VBoxManage showvminfo "Your_Virtual_Machine_Name"

[Perryg]

Post the guests log file ( as an attachment ). Right click on the guest in the Main Manager then click show log. Save and post as an attachment. Compress if it is too large to post.

[Metalcore]

okay, done!

Firstly thanks socratis!
Here is the Output!

Code: Select all

immo@IdeaPad:~$ vboxmanage list usbhost
Host USB Devices:

<none>

immo@IdeaPad:~$ vboxmanage list usbfilters
Global USB Device Filters:

<none>

immo@IdeaPad:~$ vboxmanage list extpacks
Extension Packs: 2
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      5.0.32
Revision:     112930
Edition:      
Description:  USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

Pack no. 1:   VNC
Version:      5.0.32
Revision:     112930
Edition:      
Description:  VNC plugin module
VRDE Module:  VBoxVNC
Usable:       true 
Why unusable:

immo@IdeaPad:~$ 
immo@IdeaPad:~$ vboxmanage showvminfo "VirtWin"
Name:            VirtWin
Groups:          /
Guest OS:        Windows 10 (64-bit)
UUID:            aaac3f14-31e3-4f56-b720-5e39f638bce6
Config file:     /home/immo/VirtualBox VMs/VirtWin/VirtWin.vbox
Snapshot folder: /home/immo/VirtualBox VMs/VirtWin/Snapshots
Log folder:      /home/immo/VirtualBox VMs/VirtWin/Logs
Hardware UUID:   aaac3f14-31e3-4f56-b720-5e39f638bce6
Memory size:     5035MB
Page Fusion:     off
VRAM size:       128MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
State:           powered off (since 2017-02-15T19:28:05.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            USB
Storage Controller Type (1):            USB
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  8
Storage Controller Port Count (1):      8
Storage Controller Bootable (1):        on
SATA (0, 0): /media/immo/Data/VirtualBox VMs/VirtWindows/VirtWin.vdi (UUID: a3a04cfb-8e78-485b-a171-af09b332b03b)
SATA (1, 0): Empty
NIC 1:           MAC: 080027C0D854, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Clipboard Mode:  disabled
Drag and drop Mode: disabled
VRDE:            disabled
USB:             enabled
EHCI:            enabled
XHCI:            disabled

USB Device Filters:

<none>

Bandwidth groups:  <none>

Shared folders:  

Name: 'Downloads', Host path: '/home/immo/Downloads' (machine mapping), writable
Name: 'GARMIN', Host path: '/media/immo/GARMIN' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /home/immo/VirtualBox VMs/VirtWin/VirtWin.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

Secondly thanks to PerryG!
I've added the Log File as an attachment!

Thanks much guys for your help!!!

[Perryg]

Code: Select all

VirtualBox VM 5.0.32_Ubuntu r112930 linux.amd64 (Jan 11 2017 08:38:42) release log
00:00:00.601462 Package type: LINUX_64BITS_GENERIC (OSE)

00:00:00.607829   Oracle VM VirtualBox Extension Pack (Version: 5.0.32 r112930; VRDE Module: VBoxVRDP)
00:00:00.607835   VNC (Version: 5.0.32 r112930; VRDE Module: VBoxVNC)

While you might get it to work with the ubnutu fork ( which we do not support ) The ubuntu extension pack does not support USB.

[Metalcore]

Oh, Ubuntu doesn't support the garmin device or does virtualbox on Ubuntu not support garmin?

I mean, Ubuntu shows the device as a USB drive and it's possible to write to the vivoactive via ubuntu...

[Perryg]

Lets try this a different way. We do not support the ubuntu fork of VirtualBox. If you remove it and install the official version from virtualbox.org along with the matching extension pack from virtualbox.org it should work. Don't forget to add your user name to the vboxusers group on the host and reboot.

[Metalcore]

Okay, thanks PerryG!

I uninstalled the old version and installed version 5.1.14 r112924 (WT5.5.1)

but poorly nothing changed with the problem!

Code: Select all

immo@IdeaPad:~$ vboxmanage list usbhost
Host USB Devices:

<none>

immo@IdeaPad:~$ vboxmanage list usbfilters
Global USB Device Filters:

<none>

immo@IdeaPad:~$ vboxmanage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      5.1.14
Revision:     112924
Edition:      
Description:  USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 
immo@IdeaPad:~$ vboxmanage showvminfo "VirtWin"
Name:            VirtWin
Groups:          /
Guest OS:        Windows 10 (64-bit)
UUID:            aaac3f14-31e3-4f56-b720-5e39f638bce6
Config file:     /home/immo/VirtualBox VMs/VirtWin/VirtWin.vbox
Snapshot folder: /home/immo/VirtualBox VMs/VirtWin/Snapshots
Log folder:      /home/immo/VirtualBox VMs/VirtWin/Logs
Hardware UUID:   aaac3f14-31e3-4f56-b720-5e39f638bce6
Memory size:     5035MB
Page Fusion:     off
VRAM size:       128MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
Triple Fault Reset: off
APIC:            on
X2APIC:          off
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
BIOS APIC mode:  APIC
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
Paravirt. Provider: Default
Effective Paravirt. Provider: HyperV
State:           powered off (since 2017-02-15T19:28:05.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            SATA
Storage Controller Type (0):            IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  30
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            USB
Storage Controller Type (1):            USB
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  8
Storage Controller Port Count (1):      8
Storage Controller Bootable (1):        on
SATA (0, 0): /media/immo/Data/VirtualBox VMs/VirtWindows/VirtWin.vdi (UUID: a3a04cfb-8e78-485b-a171-af09b332b03b)
SATA (1, 0): Empty
NIC 1:           MAC: 080027C0D854, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
UART 3:          disabled
UART 4:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Clipboard Mode:  disabled
Drag and drop Mode: disabled
VRDE:            disabled
USB:             enabled
EHCI:            enabled
XHCI:            disabled

USB Device Filters:

<none>

Bandwidth groups:  <none>

Shared folders:  

Name: 'Downloads', Host path: '/home/immo/Downloads' (machine mapping), writable
Name: 'GARMIN', Host path: '/media/immo/GARMIN' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /home/immo/VirtualBox VMs/VirtWin/VirtWin.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB


immo@IdeaPad:~$

[Perryg]

Post the results of id in the hosts terminal

[Metalcore]

Here is the updated log file. Is it the one you needed?

[Perryg]

First the file you just posted as the new log is in fact the same log you already posted, but that is not what I asked for. Open a terminal on the host and type id and post the results here.

[bwille]

Hi,
perryG is not the only one seeing this problem. I am running Mint 18.1 and installed the last Oracle version 5.1.4r112924.
This used to run with the Ubuntu version used in Mint 17.3.
Best regards
Bernd

An interesting observation which may help: VBoxManage sees the devices when called with root privileges:

Code: Select all

bernd@bernd-Desktop ~ $ VBoxManage list usbhost
Host USB Devices:

<none>

bernd@bernd-Desktop ~ $ lsusb
Bus 001 Device 006: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 005: ID 04a9:2210 Canon, Inc. CanoScan 9900F
Bus 001 Device 004: ID 1307:0330 Transcend Information, Inc. 63-in-1 Multi-Card Reader/Writer
Bus 001 Device 002: ID 041e:4095 Creative Technology, Ltd Live! Cam Sync HD [VF0770]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c062 Logitech, Inc. M-UAS144 [LS1 Laser Mouse]
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
bernd@bernd-Desktop ~ $ sudo VBoxManage list usbhost
[sudo] password for bernd: 
Host USB Devices:

UUID:               32470c0a-15e4-4237-a5ec-4c571dbe1238
VendorId:           0x1307 (1307)
ProductId:          0x0330 (0330)
Revision:           1.0 (0100)
Port:               2
USB version/speed:  2/High
Manufacturer:       Generic   
Product:            Mass Storage Device
SerialNumber:       00000000000006
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-3//device:/dev/vboxusb/001/004
Current State:      Busy

UUID:               f6aa7b35-ee90-4e9c-8881-64c698662daf
VendorId:           0x04a9 (04A9)
ProductId:          0x2210 (2210)
Revision:           3.1 (0301)
Port:               3
USB version/speed:  2/High
Manufacturer:       Canon
Product:            Scanner
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4//device:/dev/vboxusb/001/005
Current State:      Available

UUID:               e75d3e64-410b-4858-bc6b-9cc659fb6740
VendorId:           0x046d (046D)
ProductId:          0xc062 (C062)
Revision:           49.0 (4900)
Port:               1
USB version/speed:  2/Low
Manufacturer:       Logitech
Product:            USB Laser Mouse
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-2//device:/dev/vboxusb/002/002
Current State:      Busy

UUID:               00f7f4bf-06c6-4528-b119-e97e39436db5
VendorId:           0x041e (041E)
ProductId:          0x4095 (4095)
Revision:           32.32 (3232)
Port:               0
USB version/speed:  2/High
Manufacturer:       Creative Technology Ltd.
Product:            Live! Cam Sync HD VF0770
SerialNumber:       2014102512630
Address:            sysfs:/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-1//device:/dev/vboxusb/001/002
Current State:      Busy

[Perryg]

Post the results of id in the hosts terminal

[larsonreever]

i think it should work if you remove it and install the official version from virtualbox along with the matching extension pack.