MAC panic immediately when starting VM

[Hubkap]

Getting a panic immediately when starting my Ubuntu VM using VirtualBox Version 5.1.14 r112924 (Qt5.6.2)
Mac is a new MacBook Pro (15-inch, 2016)
2.7 GHz Intel i7
16 BG 2133 MHz LPDDR3
Radeon Pro 455 2048 MB
Intel HD Graphics 530 1536 MB

VirtualBox settings:
Ubuntu (64-bit)
Base memory 1024MB (tried 4096 same issue)
Acceleration: VT-x/AMD-V,Nesting Paging, KVM Paravirtualization
Video memory: 16MB
Controller: SATA Port 0 . UbuntuVM.vdi (Normal, 12.00 GB)
all other defaults taken

Panic log is below:

Code: Select all

Sat Feb 11 10:35:17 2017
 
*** Panic Report ***
Panic(CPU 2): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0x0000000000000030, RBX: 0x000000000000009a, RCX: 0x0000000000000000, RDX: 0x0000000000000cfc
RSP: 0xffffff9235164de0, RBP: 0x00000000000077fc, RSI: 0x0000000000000000, RDI: 0xffffff9236489000
R8:  0xffffff9236480000, R9:  0x00010bc2928d7f47, R10: 0xffffff923a01c7ca, R11: 0x00000420263cab3c
R12: 0xffffff9236489000, R13: 0xffffff9235164ea0, R14: 0xffffff9236480000, R15: 0xffffff9236476000
RFL: 0x0000000000000006, RIP: 0xffffff923a01c808, CS:  0x0000000000000008, SS:  0x0000000000000010
Backtrace (CPU 2), Frame : Return Address
0xffffff81fd2cdf70 : 0xffffff801da052b1
0xffffff81fd2cdfd0 : 0xffffff801d8a3909
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0x77fc
 
BSD process name corresponding to current thread: VirtualBoxVM
 
Mac OS version:
16D32
 
Kernel version:
Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64
Kernel UUID: C67A8D03-DEAC-35B8-8F68-06FF7B687215
Kernel slide:     0x000000001d600000
Kernel text base: 0xffffff801d800000
__HIB  text base: 0xffffff801d700000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
 
System uptime in nanoseconds: 294405294043205
last loaded kext at 294384934818074: com.apple.driver.AppleXsanScheme    3 (addr 0xffffff7fa1d1f000, size 32768)
last unloaded kext at 293723531123979: com.apple.driver.AppleXsanScheme               3 (addr 0xffffff7fa1d1f000, size 32768)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp   5.1.14
org.virtualbox.kext.VBoxNetFlt      5.1.14
org.virtualbox.kext.VBoxUSB          5.1.14
org.virtualbox.kext.VBoxDrv           5.1.14
com.sophos.nke.swi           9.6.50
com.sophos.kext.oas         9.6.51
com.sophos.driver.devctrl               9.6.50
com.apple.filesystems.smbfs           3.1.1
com.apple.driver.AudioAUUC         1.70
com.apple.driver.AGPM   110.23.14
com.apple.driver.ApplePlatformEnabler     2.7.0d0
com.apple.driver.X86PlatformShim              1.0.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleOSXWatchdog         1
com.apple.driver.AppleGraphicsDevicePolicy            3.13.79
com.apple.driver.AppleHDA           278.56
com.apple.driver.AppleUpstreamUserClient              3.6.4
com.apple.driver.AppleHIDALSService         1
com.apple.kext.AMDFramebuffer 1.4.8
com.apple.driver.pmtelemetry      1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.iokit.IOBluetoothSerialManager               5.0.3f1
com.apple.Dont_Steal_Mac_OS_X               7.0.0
com.apple.driver.AppleIntelPCHPMC           1.1
com.apple.kext.AMDRadeonX4100              1.4.8
com.apple.driver.AppleHV              1
com.apple.driver.AppleIntelSKLGraphics     10.2.2
com.apple.driver.AppleIntelSlowAdaptiveClocking   4.0.0
com.apple.driver.AppleMCCSControl            1.2.15
com.apple.driver.AppleEmbeddedOSSupportHost    1
com.apple.driver.AppleMuxControl              3.13.79
com.apple.kext.AMD9500Controller            1.4.8
com.apple.driver.AppleIntelSKLGraphicsFramebuffer             10.2.2
com.apple.driver.SMCMotionSensor            3.0.4d1
com.apple.driver.AppleThunderboltIP         3.0.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib             1.0.0
com.apple.BootCache       40
com.apple.filesystems.hfs.kext       366.30.3
com.apple.driver.AppleTopCaseHIDEventDriver       104
com.apple.driver.AirPort.Brcm4360             1130.3.1a5
com.apple.driver.AppleSmartBatteryManager         161.0.0
com.apple.driver.AppleACPIButtons             5.0
com.apple.driver.AppleRTC             2.0
com.apple.driver.AppleSMBIOS     2.1
com.apple.driver.AppleACPIEC       5.0
com.apple.driver.AppleAPIC           1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine      3
com.apple.security.TMSafetyNet  8
com.apple.driver.AppleXsanScheme             3
com.apple.iokit.IOUSBUserClient  900.4.1
com.apple.kext.triggers   1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport  5.0.3f1
com.apple.iokit.IOBluetoothHostControllerTransport             5.0.3f1
com.apple.driver.DspFuncLib          278.56
com.apple.kext.OSvKernDSPLib     525
com.apple.iokit.IOBluetoothFamily               5.0.3f1
com.apple.driver.AppleSSE              1.0
com.apple.iokit.IOSurface               153.3
com.apple.iokit.IOSlowAdaptiveClockingFamily         1.0.0
com.apple.driver.AppleSMBusController     1.0.14d1
com.apple.driver.usb.IOUSBHostHIDDevice              1.1
com.apple.driver.AppleHDAController         278.56
com.apple.iokit.IOHDAFamily         278.56
com.apple.iokit.IOAudioFamily       205.12
com.apple.vecLib.kext      1.2.0
com.apple.driver.AppleIntelLpssUARTv1     3.0.60
com.apple.driver.AppleIntelLpssUARTCommon        3.0.60
com.apple.iokit.IOSerialFamily       11
com.apple.driver.AppleBacklightExpert      1.1.0
com.apple.iokit.IONDRVSupport   513.1
com.apple.driver.AppleGraphicsControl      3.13.79
com.apple.driver.X86PlatformPlugin            1.0.0
com.apple.driver.IOPlatformPluginFamily   6.0.0d8
com.apple.kext.AMDSupport         1.4.8
com.apple.AppleGraphicsDeviceControl      3.13.79
com.apple.iokit.IOAcceleratorFamily2         289.32
com.apple.iokit.IOGraphicsFamily 513.1
com.apple.driver.AppleSMC            3.1.9
com.apple.iokit.IOSCSIArchitectureModelFamily      394.30.2
com.apple.driver.CoreStorage       540.30.1
com.apple.filesystems.hfs.encodings.kext   1
com.apple.driver.usb.cdc.ncm       5.0.0
com.apple.driver.usb.AppleUSBiBridge       1.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking  5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice            1.1
com.apple.driver.AppleUSBHostMergeProperties    1.1
com.apple.driver.AppleHIDKeyboard           197
com.apple.driver.AppleMultitouchDriver    368.7
com.apple.driver.AppleInputDeviceSupport               76.4
com.apple.driver.AppleHSSPIHIDDriver      49
com.apple.driver.AppleThunderboltDPInAdapter     4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily            4.6.1
com.apple.driver.AppleThunderboltPCIDownAdapter             2.1.1
com.apple.driver.AppleHSSPISupport           49
com.apple.iokit.IONVMeFamily     2.1.0
com.apple.iokit.IO80211Family      1200.12.2
com.apple.driver.mDNSOffloadUserClient  1.0.1b8
com.apple.iokit.IONetworkingFamily           3.2
com.apple.driver.corecapture        1.0.4
com.apple.driver.AppleIntelLpssSpiController            3.0.60
com.apple.driver.AppleThunderboltNHI      4.1.8
com.apple.driver.AppleHPM           3.0.9
com.apple.iokit.IOThunderboltFamily          6.3.3
com.apple.driver.AppleIntelLpssI2CController           3.0.60
com.apple.driver.AppleIntelLpssDmac         3.0.60
com.apple.driver.AppleIntelLpssI2C              3.0.60
com.apple.driver.AppleIntelLpssGspi            3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI      1.1
com.apple.driver.usb.AppleUSBXHCI            1.1
com.apple.driver.usb.AppleUSBHostPacketFilter      1.0
com.apple.iokit.IOUSBFamily          900.4.1
com.apple.driver.AppleEFINVRAM               2.1
com.apple.driver.AppleEFIRuntime              2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily     1.1
com.apple.security.sandbox            300.0
com.apple.kext.AppleMatch           1.0.0d1
com.apple.driver.AppleKeyStore   2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager               1.0
com.apple.driver.KernelRelayHost                1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController               1.0
com.apple.driver.DiskImages         444.41.1
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleFDEKeyStore            28.30
com.apple.iokit.IOStorageFamily   2.1
com.apple.driver.AppleACPIPlatform           5.0
com.apple.iokit.IOPCIFamily           2.9
com.apple.iokit.IOACPIFamily         1.4
com.apple.kec.Libm          1
com.apple.kec.pthread    1
com.apple.kec.corecrypto               1.0
panic(cpu 3 caller 0xffffff801d9e56ad): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x4, NMIPI acks: orig: 0x0, now: 0x1"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.41.3/osfmk/x86_64/pmap.c:2724
Backtrace (CPU 3), Frame : Return Address
0xffffff920c133a90 : 0xffffff801d8f210c
0xffffff920c133b10 : 0xffffff801d9e56ad
0xffffff920c133bb0 : 0xffffff801d9ec7c2
0xffffff920c133cd0 : 0xffffff801d9ed7fa
0xffffff920c133d40 : 0xffffff801d97a7eb
0xffffff920c133e80 : 0xffffff801d979adc
0xffffff920c133eb0 : 0xffffff801d975643
0xffffff920c133ee0 : 0xffffff801d93debd
0xffffff920c133f90 : 0xffffff801d99ba47
0xffffff920c133fb0 : 0xffffff801d8a0af7
 
BSD process name corresponding to current thread: kernel_task

[socratis]

com.sophos.nke.swi
com.sophos.kext.oas
com.sophos.driver.devctrl

Try first to disable Sophos' On-Access Scanning option. If that doesn't work, uninstall Sophos. See if that fixes it.

[Hubkap]

I was told by IT operations, removing Sophos was not an option.
Was also told by IT that other MAC's (not the latest MBP like me) were running Sophos and did not have any issues starting up VirtualBox.

[socratis]

I was told by IT operations, removing Sophos was not an option.

I said to first try to disable the "On-Access Scanning". Step two would have been to remove Sophos. And if step one doesn't work, ask your IT guys if you can remove Sophos temporarily to test the proof of concept. You can even take your MBP off the network if you have to, if it makes them feel better.

I know what IT policy can mean, but just out of curiosity, please ask them how many OSX viruses they have stopped so far. Honest question...

Was also told by IT that other MAC's (not the latest MBP like me) were running Sophos and did not have any issues starting up VirtualBox.

Well, there are people that use the latest and greatest VirtualBox on the greatest and latest MBPs. The only difference is the antivirus that you have. If you take that of the equation (even temprorarily), then maybe you should be talking to Sophos, or have Sophos developers contact the VirtualBox developers and sort this out. The collaboration with previous antivirus vendors has been very good.

For this to happen, you'll need to open a ticket. See: https://www.virtualbox.org/wiki/Bugtracker. I don't believe that there's a similar ticket open, but it won't hurt my feelings if you don't take my word for it and do a search for yourself. The ideal ticket would be something like:

With the MBP (full, complete details) running OSX (full, complete details), VirtualBox (full, complete details) doesn't crash if run standalone, but crashes consistently if run in conjunction with Sophos (full, complete details).

Then you contact Sophos and you point them to the ticket that you opened. Expect results "really soon"™.