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Can't download extension pack for virtualbox 5.1.12

Posted: 5. Jan 2017, 19:04
by CharlieChaplin
Hi! I am 100% new to this and I'm trying to download the extension pack, but it keeps saying the installation failed, "The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Membership in the Administrators group is required to perform this action." Can anyone tell me what this means?

Re: Can't download extension pack for virtualbox 5.1.12

Posted: 5. Jan 2017, 19:06
by socratis
Do you have McAfee installed or any other antivirus that is blocking the installation?
Are you an administrator or have administrator rights? You are modifying the %ProgramFiles% directory after all...

Re: Can't download extension pack for virtualbox 5.1.12

Posted: 5. Jan 2017, 19:16
by CharlieChaplin
I do have McAfee! Could that be my problem?
And I don't know what the 2nd line of your response meant . . . sorry I'm a TOTAL newbie.

Re: Can't download extension pack for virtualbox 5.1.12

Posted: 5. Jan 2017, 19:19
by socratis
CharlieChaplin wrote:I do have McAfee! Could that be my problem?
Yes, disable it. It has already been answered several time before in the forums...

The 2nd part means that you have to be an Administrator versus a Simple User.