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After an update of windows 10 my VM stopped working

Posted: 13. Nov 2016, 01:11
by fjr
The error is this

The virtual machine 'Windows 10' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\Users\dell\VirtualBox VMs\Windows 10\Logs\VBoxHardening.log'.

Código de Resultado:
E_FAIL (0x80004005)
Componente:
MachineWrap
Interface:
IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}


I already reinstalled the virtualbox, I imported the appliance, .. but I did not succeed.

Anyone have any idea what needs to be done to solve this problem?

The log is attached

Re: After an update of windows 10 my VM stopped working

Posted: 13. Nov 2016, 11:38
by socratis
fjr wrote:The log is attached
VBoxHardeningPart.Log
Partial logs do not help. Please ZIP and attach the whole log.

Re: After an update of windows 10 my VM stopped working

Posted: 13. Nov 2016, 22:46
by fjr
Sorry, follow full log

Re: After an update of windows 10 my VM stopped working

Posted: 14. Nov 2016, 14:31
by scottgus1
The log shows a security error on "opengl32.dll" and the presence of "Kaspersky Anti-Virus" and "System Interceptors" programs.

On my Windows 10 PC there is an opengl32.dll from Microsoft. Maybe yours has been hacked? Try running "sfc /scannow" in an elevated command prompt. Then try Virtualbox.

If the above doesn't fix things, try uninstalling Kaspersky and Interceptors (uninstall, not just disable). Then try Virtualbox again.

Re: After an update of windows 10 my VM stopped working

Posted: 14. Nov 2016, 18:48
by mpack
scottgus1 wrote:The log shows a security error on "opengl32.dll" ... Maybe [this] has been hacked?
I think, more likely it has been replaced by a manufacturers own version which redirects OpenGL API calls to hardware accelerated implementations. That's ok, but the DLL needs to be signed. Perhaps a graphics driver update will fix this.

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 02:57
by fjr
I ran "sfc / scannow", updated NVIDIA Driver, removed Kaspersky but nothing worked ...

It's very strange, I have the same VirtualBox, with the same VM installed in another notebook, with the same features and works normally. The only difference between them is that what is working the VM is Windows 10 PRO and the one that is not running Windows 10 Home Single Language.

It must be some restriction that Windows 10 HOME has, do not you think?

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 09:48
by socratis
fjr wrote:I ran "sfc / scannow", updated NVIDIA Driver, removed Kaspersky but nothing worked ...
Post an updated VBoxHardening.log.
fjr wrote:It must be some restriction that Windows 10 HOME has, do not you think?
No.

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 14:11
by scottgus1
fjr wrote:I ran "sfc / scannow",
Careful, "sfc / scannow" isn't "sfc /scannow" - notice no space between the / and the scannow. What did this command say when you ran it?

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 16:20
by fjr
Thanks for listening ...

"Sfc / scannow" was run correctly and ended with the message "Windows Resource Protection found corrupted files and can not fix some of them" ... generated the log "CBS.Log" which for being very large I did not send attached ...

The error of running the VM is this:

The virtual machine 'Windows 10' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C: \ Users \ dell \ VirtualBox VMs \ Windows 10 \ Logs \ VBoxHardening.log'.


Result Code:
E_FAIL (0x80004005)
Component:
MachineWrap
Interface:
IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

Attached is VBoxHardening.log.

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 16:27
by scottgus1
Still having opengl32.dll problems. If you zip the cbs log is it attachable?

Also try updating your graphics drivers.

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 19:37
by fjr
CBS.LOG is too big to attach!

NVIDIA (GeForce) is with the last update ok.

Should I be doing something wrong to fix the opengl32.dll problem

Can you tell me the steps to fix the opengl32.dll problem?

Thank you !

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 19:56
by mpack
scottgus1 wrote:If you zip the cbs log is it attachable?

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 21:05
by fjr
it is not :(

Compressed, occupies 839Kb

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 21:26
by scottgus1
Ok, that is too big. Can you post it to a Dropbox-like service and post the link here? That log should tell what issues your sfc /scannow couldn't fix. Or you could open the log file and see what the problem was? Interpreting the cbs.log is a Windows thing, not a Virtualbox thing, so you should be able to google for how to find the problem.

Re: After an update of windows 10 my VM stopped working

Posted: 15. Nov 2016, 21:29
by socratis
scottgus1 wrote:Interpreting the cbs.log is a Windows thing, not a Virtualbox thing, so you should be able to google for how to find the problem.
Or, in other words, to add to what Scott said, your host is messed up. Big time. VirtualBox was only so sensitive as to show you that there is a problem.