After an update of windows 10 my VM stopped working

Discussions about using Windows guests in VirtualBox.
fjr
Posts: 11
Joined: 13. Nov 2016, 00:59

After an update of windows 10 my VM stopped working

Post by fjr »

The error is this

The virtual machine 'Windows 10' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\Users\dell\VirtualBox VMs\Windows 10\Logs\VBoxHardening.log'.

Código de Resultado:
E_FAIL (0x80004005)
Componente:
MachineWrap
Interface:
IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}


I already reinstalled the virtualbox, I imported the appliance, .. but I did not succeed.

Anyone have any idea what needs to be done to solve this problem?

The log is attached
Attachments
VBoxHardeningPart.Log
(16.81 KiB) Downloaded 108 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
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Location: Greece

Re: After an update of windows 10 my VM stopped working

Post by socratis »

fjr wrote:The log is attached
VBoxHardeningPart.Log
Partial logs do not help. Please ZIP and attach the whole log.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
fjr
Posts: 11
Joined: 13. Nov 2016, 00:59

Re: After an update of windows 10 my VM stopped working

Post by fjr »

Sorry, follow full log
Attachments
VBoxHardening.zip
(13.59 KiB) Downloaded 117 times
scottgus1
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Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: After an update of windows 10 my VM stopped working

Post by scottgus1 »

The log shows a security error on "opengl32.dll" and the presence of "Kaspersky Anti-Virus" and "System Interceptors" programs.

On my Windows 10 PC there is an opengl32.dll from Microsoft. Maybe yours has been hacked? Try running "sfc /scannow" in an elevated command prompt. Then try Virtualbox.

If the above doesn't fix things, try uninstalling Kaspersky and Interceptors (uninstall, not just disable). Then try Virtualbox again.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
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Re: After an update of windows 10 my VM stopped working

Post by mpack »

scottgus1 wrote:The log shows a security error on "opengl32.dll" ... Maybe [this] has been hacked?
I think, more likely it has been replaced by a manufacturers own version which redirects OpenGL API calls to hardware accelerated implementations. That's ok, but the DLL needs to be signed. Perhaps a graphics driver update will fix this.
fjr
Posts: 11
Joined: 13. Nov 2016, 00:59

Re: After an update of windows 10 my VM stopped working

Post by fjr »

I ran "sfc / scannow", updated NVIDIA Driver, removed Kaspersky but nothing worked ...

It's very strange, I have the same VirtualBox, with the same VM installed in another notebook, with the same features and works normally. The only difference between them is that what is working the VM is Windows 10 PRO and the one that is not running Windows 10 Home Single Language.

It must be some restriction that Windows 10 HOME has, do not you think?
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: After an update of windows 10 my VM stopped working

Post by socratis »

fjr wrote:I ran "sfc / scannow", updated NVIDIA Driver, removed Kaspersky but nothing worked ...
Post an updated VBoxHardening.log.
fjr wrote:It must be some restriction that Windows 10 HOME has, do not you think?
No.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: After an update of windows 10 my VM stopped working

Post by scottgus1 »

fjr wrote:I ran "sfc / scannow",
Careful, "sfc / scannow" isn't "sfc /scannow" - notice no space between the / and the scannow. What did this command say when you ran it?
fjr
Posts: 11
Joined: 13. Nov 2016, 00:59

Re: After an update of windows 10 my VM stopped working

Post by fjr »

Thanks for listening ...

"Sfc / scannow" was run correctly and ended with the message "Windows Resource Protection found corrupted files and can not fix some of them" ... generated the log "CBS.Log" which for being very large I did not send attached ...

The error of running the VM is this:

The virtual machine 'Windows 10' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C: \ Users \ dell \ VirtualBox VMs \ Windows 10 \ Logs \ VBoxHardening.log'.


Result Code:
E_FAIL (0x80004005)
Component:
MachineWrap
Interface:
IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

Attached is VBoxHardening.log.
Attachments
VBoxHardening.zip
(11.46 KiB) Downloaded 105 times
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: After an update of windows 10 my VM stopped working

Post by scottgus1 »

Still having opengl32.dll problems. If you zip the cbs log is it attachable?

Also try updating your graphics drivers.
fjr
Posts: 11
Joined: 13. Nov 2016, 00:59

Re: After an update of windows 10 my VM stopped working

Post by fjr »

CBS.LOG is too big to attach!

NVIDIA (GeForce) is with the last update ok.

Should I be doing something wrong to fix the opengl32.dll problem

Can you tell me the steps to fix the opengl32.dll problem?

Thank you !
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: After an update of windows 10 my VM stopped working

Post by mpack »

scottgus1 wrote:If you zip the cbs log is it attachable?
fjr
Posts: 11
Joined: 13. Nov 2016, 00:59

Re: After an update of windows 10 my VM stopped working

Post by fjr »

it is not :(

Compressed, occupies 839Kb
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: After an update of windows 10 my VM stopped working

Post by scottgus1 »

Ok, that is too big. Can you post it to a Dropbox-like service and post the link here? That log should tell what issues your sfc /scannow couldn't fix. Or you could open the log file and see what the problem was? Interpreting the cbs.log is a Windows thing, not a Virtualbox thing, so you should be able to google for how to find the problem.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: After an update of windows 10 my VM stopped working

Post by socratis »

scottgus1 wrote:Interpreting the cbs.log is a Windows thing, not a Virtualbox thing, so you should be able to google for how to find the problem.
Or, in other words, to add to what Scott said, your host is messed up. Big time. VirtualBox was only so sensitive as to show you that there is a problem.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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