Error Can not open the machine

[anh ngoc]

I got this error, Anybody in here can help me please?

Failed to open a session for the virtual machine May Ao.

The virtual machine 'May Ao' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\Users\Renall\VirtualBox VMs\May Ao\Logs\VBoxHardening.log'.

Result Code: E_FAIL (0x80004005)
Component: MachineWrap
Interface: IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

[socratis]

More details may be available in 'C:\Users\Renall\VirtualBox VMs\May Ao\Logs\VBoxHardening.log'.

[anh ngoc]

Can anyone help me please?

[socratis]

Did you read the previous message? Post the mentioned log. Then you could get some help...

[mpack]

That log can be large, so be sure to compress it (zip it) first.

[anh ngoc]

This my Log file, Does anyone can found what issue ?

[scottgus1]

Looks like Virtualbox is having a security issue with C:\Windows\System32\user32.dll, which is a file used in composing the Windows user interface. It gets modified by some theme changers, which are common for Windows 7. Do you have a theme changer installed? If so, try uninstalling it.

[socratis]

I didn't look at the log (I trust Scott) but a good way to "restore" system files is to open an elevated (run as administrator) command prompt and run:

• sfc /scannow

[anh ngoc]

Looks like Virtualbox is having a security issue with C:\Windows\System32\user32.dll, which is a file used in composing the Windows user interface. It gets modified by some theme changers, which are common for Windows 7. Do you have a theme changer installed? If so, try uninstalling it.

I Don't have install any theme changer.

[scottgus1]

OK, then run Socratis' recommended command and see what happens.