VirtualBox 5.1.4 Win7 Install Problem

This is for discussing general topics about how to use VirtualBox.
Post Reply
Vick7512
Posts: 4
Joined: 9. Sep 2016, 21:33

VirtualBox 5.1.4 Win7 Install Problem

Post by Vick7512 »

I'm trying to install VirtualBox 5.1.4 and it fails halfway though with a "The Windows Installer could not be accessed" error.

I'm using Win 7 Pro 64 bit

Steps I've taken:

1. Reboot lol
2. Checked windows installer service and it is running.
3. Changed the service to manual and stopped started
4. Checked the registry and did an msirepair
5. Checked for multiple instances of the Msiexec file in /Windows/System32 but there was only one

Am I missing anything?
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by scottgus1 »

Install issues:
First, you must right-click the Virtualbox installer program and choose "Run As Administrator" from the right-click menu, even if your account is an administrator account.

Next, the Virtualbox installer is actually a Microsoft program, which uses the host's "MSI" system. If errors happen in the installation process, you can enable Microsoft's MSI logging and try the installer again (google how to enable MSI logging). If an error occurs, post the MSI log here and on a Microsoft forum. Someone should be able to tell you what the problem is.
Vick7512
Posts: 4
Joined: 9. Sep 2016, 21:33

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by Vick7512 »

I have been running as admin :) Below is my msi log file

Code: Select all

Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Action ended 10:06:31: MsiProcessDrivers. Return value 3.
Action ended 10:06:32: INSTALL. Return value 3.
Property(S): UpgradeCode = {C4BAD770-BFE8-4D2C-A592-693028A7215B}
Property(S): VBOX_INSTALLDESKTOPSHORTCUT = 1
Property(S): VBOX_START = 1
Property(S): dir_VBoxAppDocuments = C:\Program Files\Oracle\VirtualBox\doc\
Property(S): dir_VBoxAppVBoxDrv = C:\Program Files\Oracle\VirtualBox\drivers\vboxdrv\
Property(S): dir_VBoxAppNLS = C:\Program Files\Oracle\VirtualBox\nls\
Property(S): msm_VBoxApplicationFolder = C:\Program Files\Oracle\VirtualBox\
Property(S): dir_DTrace_lib_arch = C:\Program Files\Oracle\VirtualBox\dtrace\lib\amd64\
Property(S): dir_DTrace_testcase_arch = C:\Program Files\Oracle\VirtualBox\dtrace\testcase\amd64\
Property(S): dir_VBoxAppPlatforms = C:\Program Files\Oracle\VirtualBox\platforms\
Property(S): dir_VBoxCOM32On64X86 = C:\Program Files\Oracle\VirtualBox\x86\
Property(S): dir_VBoxUSBFilter = C:\Program Files\Oracle\VirtualBox\drivers\USB\filter\
Property(S): dir_VBoxUSBDevice = C:\Program Files\Oracle\VirtualBox\drivers\USB\device\
Property(S): msm_VBoxNetworkFltFolder = C:\Program Files\Oracle\VirtualBox\drivers\network\netflt\
Property(S): msm_VBoxNetworkAdpFolder = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp\
Property(S): msm_VBoxNetworkLwfFolder = C:\Program Files\Oracle\VirtualBox\drivers\network\netlwf\
Property(S): msm_VBoxNetworkAdp6Folder = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp6\
Property(S): msm_VBoxPythonFolder = C:\Program Files\Oracle\VirtualBox\sdk\install\
Property(S): dir_VBoxPythonSDKVBoxAPI = C:\Program Files\Oracle\VirtualBox\sdk\install\vboxapi\
Property(S): INSTALLDIR = C:\Program Files\Oracle\VirtualBox\
Property(S): BannerBitmap = bannerjpg
Property(S): IAgree = No
Property(S): NETWORKTYPE = NDIS6
Property(S): dir_VBoxAppDrivers = C:\Program Files\Oracle\VirtualBox\drivers\
Property(S): dir_DTrace_lib = C:\Program Files\Oracle\VirtualBox\dtrace\lib\
Property(S): dir_DTrace = C:\Program Files\Oracle\VirtualBox\dtrace\
Property(S): dir_DTrace_testcase = C:\Program Files\Oracle\VirtualBox\dtrace\testcase\
Property(S): msm_VBoxUSBFolder = C:\Program Files\Oracle\VirtualBox\drivers\USB\
Property(S): dir_USB = C:\Program Files\Oracle\VirtualBox\drivers\USB\
Property(S): dir_Drivers = C:\Program Files\Oracle\VirtualBox\drivers\
Property(S): dir_NetFlt = C:\Program Files\Oracle\VirtualBox\drivers\network\netflt\
Property(S): dir_Network = C:\Program Files\Oracle\VirtualBox\drivers\network\
Property(S): dir_NetAdp = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp\
Property(S): dir_NetLwf = C:\Program Files\Oracle\VirtualBox\drivers\network\netlwf\
Property(S): dir_NetAdp6 = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp6\
Property(S): dir_SDKInstall = C:\Program Files\Oracle\VirtualBox\sdk\install\
Property(S): dir_SDK = C:\Program Files\Oracle\VirtualBox\sdk\
Property(S): dir_StartMenuVBox = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oracle VM VirtualBox\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): dir_QuicklaunchFolder = C:\Users\########\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\
Property(S): dir_AppDataMSIE = C:\Users\########\AppData\Roaming\Microsoft\Internet Explorer\
Property(S): dir_AppDataMicrosoft = C:\Users\#########\AppData\Roaming\Microsoft\
Property(S): AppDataFolder = C:\Users\#########\AppData\Roaming\
Property(S): VENDOR = C:\Program Files\Oracle\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): TARGETDIR = C:\
Property(S): SourceDir = C:\Users\########\AppData\Local\Temp\VirtualBox\
Property(S): VersionNT64 = 601
Property(S): Privileged = 1
Property(S): ARPPRODUCTICON = IconVirtualBox
Property(S): ARPURLINFOABOUT = http://www.virtualbox.org
Property(S): ARPURLUPDATEINFO = http://www.virtualbox.org
Property(S): ALLUSERS = 1
Property(S): REINSTALLMODE = amus
Property(S): ErrorDialog = VBoxErrorDlg
Property(S): DefaultUIFont = DlgFont8
Property(S): Version_text = Version
Property(S): DlgTitleFont = {&DlgFontBold8}
Property(S): InfoIcon = infoico
Property(S): ExclamationIcon = exclico
Property(S): RemoveIcon = removico
Property(S): RepairIcon = repairic
Property(S): DialogBitmap = dlgjpg
Property(S): FolderUp = folderupico
Property(S): FolderNew = foldernewico
Property(S): Manufacturer = Oracle Corporation
Property(S): ProductCode = {4EF3FBF6-697D-440A-AADA-7F5D39B73E62}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Oracle VM VirtualBox 5.1.4
Property(S): ProductVersion = 5.1.4
Property(S): SecureCustomProperties = EXISTINGINSTALLDIR;NETWORKTYPE;NEWERVERSIONDETECTED;PREVIOUSVERSIONSINSTALLED;VBOX_INSTALLDESKTOPSHORTCUT;VBOX_INSTALLQUICKLAUNCHSHORTCUT;VBOX_REGISTERFILEEXTENSIONS;VBOX_START;VBOXDEPENDENCY
Property(S): PackageCode = {7FD6FB3F-81E0-41B9-957C-0A3CBEEDC7B2}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): CURRENTDIRECTORY = C:\Users\########\Downloads
Property(S): CLIENTUILEVEL = 0
Property(S): CLIENTPROCESSID = 6512
Property(S): USERNAME = #######
Property(S): COMPANYNAME = Windows User
Property(S): VersionDatabase = 200
Property(S): ACTION = INSTALL
Property(S): EXECUTEACTION = INSTALL
Property(S): SECONDSEQUENCE = 1
Property(S): ROOTDRIVE = C:\
Property(S): INSTALLLEVEL = 1
Property(S): ADDLOCAL = VBoxUSB,VBoxApplication,VBoxNetworkFlt,VBoxNetwork,VBoxNetworkAdp,VBoxPython
Property(S): MsiSystemRebootPending = 1
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\########\AppData\Local\Temp\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): FavoritesFolder = C:\Users\########\Favorites\
Property(S): NetHoodFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\########\Documents\
Property(S): PrintHoodFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\########\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\########\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 8079
Property(S): VirtualMemory = 12366
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = ########
Property(S): UserSID = S-1-5-21-3589402807-693765400-607251461-1003
Property(S): UserLanguageID = 1033
Property(S): ComputerName = MININT-79QDLPE
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 10:06:32
Property(S): Date = 9/13/2016
Property(S): MsiNetAssemblySupport = 4.6.1055.0
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): DATABASE = C:\Windows\Installer\40d9fa.msi
Property(S): OriginalDatabase = C:\Users\########\AppData\Local\Temp\VirtualBox\VirtualBox-5.1.4-r110228-MultiArch_amd64.msi
Property(S): UILevel = 5
Property(S): Preselected = 1
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\Users\########\AppData\Local\Temp\VirtualBox\
Property(S): SourcedirProduct = {4EF3FBF6-697D-440A-AADA-7F5D39B73E62}
Action ended 10:06:32: ExecuteAction. Return value 3.
Action 10:06:32: VBoxFatalErrorDlg. 
Action start 10:06:32: VBoxFatalErrorDlg.
DEBUG: Error 2888:  Executing the TextStyle view failed
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2888. The arguments are: TextStyle, , 
Action 10:06:32: VBoxFatalErrorDlg. Dialog created
DEBUG: Error 2888:  Executing the TextStyle view failed
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2888. The arguments are: TextStyle, , 
Action ended 10:06:33: VBoxFatalErrorDlg. Return value 2.
Action ended 10:06:33: INSTALL. Return value 3.
Property(C): UpgradeCode = {C4BAD770-BFE8-4D2C-A592-693028A7215B}
Property(C): VBOX_INSTALLDESKTOPSHORTCUT = 1
Property(C): VBOX_START = 1
Property(C): dir_VBoxAppDocuments = C:\Program Files\Oracle\VirtualBox\doc\
Property(C): dir_VBoxAppVBoxDrv = C:\Program Files\Oracle\VirtualBox\drivers\vboxdrv\
Property(C): dir_VBoxAppNLS = C:\Program Files\Oracle\VirtualBox\nls\
Property(C): msm_VBoxApplicationFolder = C:\Program Files\Oracle\VirtualBox\
Property(C): dir_DTrace_lib_arch = C:\Program Files\Oracle\VirtualBox\dtrace\lib\amd64\
Property(C): dir_DTrace_testcase_arch = C:\Program Files\Oracle\VirtualBox\dtrace\testcase\amd64\
Property(C): dir_VBoxAppPlatforms = C:\Program Files\Oracle\VirtualBox\platforms\
Property(C): dir_VBoxCOM32On64X86 = C:\Program Files\Oracle\VirtualBox\x86\
Property(C): dir_VBoxUSBFilter = C:\Program Files\Oracle\VirtualBox\drivers\USB\filter\
Property(C): dir_VBoxUSBDevice = C:\Program Files\Oracle\VirtualBox\drivers\USB\device\
Property(C): msm_VBoxNetworkFltFolder = C:\Program Files\Oracle\VirtualBox\drivers\network\netflt\
Property(C): msm_VBoxNetworkAdpFolder = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp\
Property(C): msm_VBoxNetworkLwfFolder = C:\Program Files\Oracle\VirtualBox\drivers\network\netlwf\
Property(C): msm_VBoxNetworkAdp6Folder = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp6\
Property(C): msm_VBoxPythonFolder = C:\Program Files\Oracle\VirtualBox\sdk\install\
Property(C): dir_VBoxPythonSDKVBoxAPI = C:\Program Files\Oracle\VirtualBox\sdk\install\vboxapi\
Property(C): INSTALLDIR = C:\Program Files\Oracle\VirtualBox\
Property(C): BannerBitmap = bannerjpg
Property(C): IAgree = No
Property(C): NETWORKTYPE = NDIS6
Property(C): dir_VBoxAppDrivers = C:\Program Files\Oracle\VirtualBox\drivers\
Property(C): dir_DTrace_lib = C:\Program Files\Oracle\VirtualBox\dtrace\lib\
Property(C): dir_DTrace = C:\Program Files\Oracle\VirtualBox\dtrace\
Property(C): dir_DTrace_testcase = C:\Program Files\Oracle\VirtualBox\dtrace\testcase\
Property(C): msm_VBoxUSBFolder = C:\Program Files\Oracle\VirtualBox\drivers\USB\
Property(C): dir_USB = C:\Program Files\Oracle\VirtualBox\drivers\USB\
Property(C): dir_Drivers = C:\Program Files\Oracle\VirtualBox\drivers\
Property(C): dir_NetFlt = C:\Program Files\Oracle\VirtualBox\drivers\network\netflt\
Property(C): dir_Network = C:\Program Files\Oracle\VirtualBox\drivers\network\
Property(C): dir_NetAdp = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp\
Property(C): dir_NetLwf = C:\Program Files\Oracle\VirtualBox\drivers\network\netlwf\
Property(C): dir_NetAdp6 = C:\Program Files\Oracle\VirtualBox\drivers\network\netadp6\
Property(C): dir_SDKInstall = C:\Program Files\Oracle\VirtualBox\sdk\install\
Property(C): dir_SDK = C:\Program Files\Oracle\VirtualBox\sdk\
Property(C): dir_StartMenuVBox = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oracle VM VirtualBox\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): dir_QuicklaunchFolder = C:\Users\########\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\
Property(C): dir_AppDataMSIE = C:\Users\########\AppData\Roaming\Microsoft\Internet Explorer\
Property(C): dir_AppDataMicrosoft = C:\Users\########\AppData\Roaming\Microsoft\
Property(C): AppDataFolder = C:\Users\########\AppData\Roaming\
Property(C): VENDOR = C:\Program Files\Oracle\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): TARGETDIR = C:\
Property(C): SourceDir = C:\Users\########\AppData\Local\Temp\VirtualBox\
Property(C): VersionNT64 = 601
Property(C): Privileged = 1
Property(C): ARPPRODUCTICON = IconVirtualBox
Property(C): ARPURLINFOABOUT = http://www.virtualbox.org
Property(C): ARPURLUPDATEINFO = http://www.virtualbox.org
Property(C): ALLUSERS = 1
Property(C): REINSTALLMODE = amus
Property(C): ErrorDialog = VBoxErrorDlg
Property(C): DefaultUIFont = DlgFont8
Property(C): Version_text = Version
Property(C): DlgTitleFont = {&DlgFontBold8}
Property(C): InfoIcon = infoico
Property(C): ExclamationIcon = exclico
Property(C): RemoveIcon = removico
Property(C): RepairIcon = repairic
Property(C): DialogBitmap = dlgjpg
Property(C): FolderUp = folderupico
Property(C): FolderNew = foldernewico
Property(C): Manufacturer = Oracle Corporation
Property(C): ProductCode = {4EF3FBF6-697D-440A-AADA-7F5D39B73E62}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Oracle VM VirtualBox 5.1.4
Property(C): ProductVersion = 5.1.4
Property(C): SecureCustomProperties = EXISTINGINSTALLDIR;NETWORKTYPE;NEWERVERSIONDETECTED;PREVIOUSVERSIONSINSTALLED;VBOX_INSTALLDESKTOPSHORTCUT;VBOX_INSTALLQUICKLAUNCHSHORTCUT;VBOX_REGISTERFILEEXTENSIONS;VBOX_START;VBOXDEPENDENCY
Property(C): PackageCode = {7FD6FB3F-81E0-41B9-957C-0A3CBEEDC7B2}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\Users\########\Downloads
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 6512
Property(C): MsiSystemRebootPending = 1
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT = 601
Property(C): WindowsBuild = 7601
Property(C): ServicePackLevel = 1
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\########\AppData\Local\Temp\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): FavoritesFolder = C:\Users\########\Favorites\
Property(C): NetHoodFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\########\Documents\
Property(C): PrintHoodFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\########\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\########\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\########\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 8079
Property(C): VirtualMemory = 12502
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = ########
Property(C): UserSID = S-1-5-21-3589402807-693765400-607251461-1003
Property(C): UserLanguageID = 1033
Property(C): ComputerName = MININT-79QDLPE
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1600
Property(C): ScreenY = 900
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 10:06:33
Property(C): Date = 9/13/2016
Property(C): MsiNetAssemblySupport = 4.6.1055.0
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): USERNAME = ########
Property(C): COMPANYNAME = Windows User
Property(C): DATABASE = C:\Users\########\AppData\Local\Temp\VirtualBox\VirtualBox-5.1.4-r110228-MultiArch_amd64.msi
Property(C): OriginalDatabase = C:\Users\########\AppData\Local\Temp\VirtualBox\VirtualBox-5.1.4-r110228-MultiArch_amd64.msi
Property(C): SOURCEDIR = C:\Users\########\AppData\Local\Temp\VirtualBox\
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = C:\
Property(C): CostingComplete = 1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): INSTALLLEVEL = 1
Property(C): InstallMode = Custom
=== Logging stopped: 9/13/2016  10:06:33 ===
MSI (c) (70:54) [10:06:33:540]: Product: Oracle VM VirtualBox 5.1.4 -- Installation failed.

MSI (c) (70:54) [10:06:33:541]: Windows Installer installed the product. Product Name: Oracle VM VirtualBox 5.1.4. Product Version: 5.1.4. Product Language: 1033. Manufacturer: Oracle Corporation. Installation success or error status: 1603.
Last edited by socratis on 13. Sep 2016, 17:46, edited 1 time in total.
Reason: Enclosed the information in [code] tag for better readability
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by scottgus1 »

I'm not entriely familiar with everything that can go wrong with an MSI installer, but I see two things:

At the beginning of the log:
"Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."

In the middle:
"Error 2888: Executing the TextStyle view failed"

Sounds to me like the MSI system on your PC is broken and the installer can't start itself right. Time to google that Error 1719...
Vick7512
Posts: 4
Joined: 9. Sep 2016, 21:33

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by Vick7512 »

That error is the windows installer service can't be accessed error. I already checked that and it's running. I'm also able to install anything else.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by scottgus1 »

I'm stuck, then. Maybe someone else might know what to do...
Vick7512
Posts: 4
Joined: 9. Sep 2016, 21:33

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by Vick7512 »

I just got it to work.

Changed this in the registry for anyone else that has this problem

HKEY_LOCAL_MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES\MSIserver\WOW64 and changed the value to 0 instead of 1. Reboot and I was able to install it.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox 5.1.4 Win7 Install Problem

Post by scottgus1 »

Congrats on fixing it. Would have never thought to look there... Good on ya, Mate!
Post Reply