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VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 12:30
by LexionTT
Hello Community,

when I try to start a VM, following error occurs:

VT-x is not available (VERR_VMX_NO_VMX).

Fehlercode:E_FAIL (0x80004005)
Komponente:ConsoleWrap
Interface:IConsole {872da645-4a9b-1727-bee2-5585105b9eed}


Hyper-V is disabled on my machine:
HV.PNG
HV.PNG (9.26 KiB) Viewed 10036 times
In BIOS VT-x options are enabled.

OS: Win 10.0.14393
VB: 5.1.2 r108956

On the start page, only Hyper-V is displayed as HW Support:
VB.PNG
VB.PNG (4.65 KiB) Viewed 10036 times
Any ideas?

Thx

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 12:39
by Martin
In another thread a user reported that he had to switch off VT-x in BIOS, start Windows, go back to BIOS and reenable VT-x to get it back working.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 12:47
by LexionTT
Martin wrote:Switch off VT-x in BIOS, start Windows, go back to BIOS and reenable VT-x
Thx Martin for the hint. I've already tried this before. Didn't fix my issue.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 13:03
by mpack
You have to power off your PC (not hibernate) and then restart, in order for the CPU to start working in the new mode.

See this related topic: FAQ: I have a 64bit host, but can't install 64bit guests.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 14:07
by LexionTT
Tried this, but unfortunately it didn't resolve my issue.

Checked CPU state: Virtualization is enabled:
CPU.PNG
CPU.PNG (7.51 KiB) Viewed 10017 times
I can't explain the Hyper-V reference in the VM Settings pane.
VB.PNG
VB.PNG (4.65 KiB) Viewed 10017 times
Are there any further ideas?

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 14:31
by mpack
If it didn't resolve your issue then you didn't read it thoroughly enough. The FAQ lists all reasons why VT-x/AMD-v might not be available, and gives you a checklist to go through.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 14:45
by LexionTT
OK, checked 1) and 2) carefully.
Removed battery, restarted several times with different options, flashed BIOS etc.

How can I find out, whether another host application already uses VT-x?

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 9. Aug 2016, 15:19
by mpack
Please post a VM log file. With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (ONLY) to a zip, and attach the zip here.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 10. Aug 2016, 08:52
by LexionTT
Please see attached file:
W81Thin-2016-08-10-08-48-30.zip
(5.97 KiB) Downloaded 43 times
Thank you for your effort!

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 10. Aug 2016, 12:17
by mpack
Unfortunately the log aborts before giving me the information I wanted.

Please tell me your exact CPU model as reported by "This PC".

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 10. Aug 2016, 12:34
by LexionTT
Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)

CPU is definitely VT-x ready. With another Installation, 64bit VMs worked on this machine.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 10. Aug 2016, 13:31
by mpack
Yes, the CPU supports VT-x. Do you have any third party antivirus installed? If so, have you tried disabling it?

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 10. Aug 2016, 14:30
by LexionTT
AV is Windows Defender. Deactivated Real-Time-Protection, but this didn't resolve the issue.
In another post, a possible cause is the activation of nested virtualization for Windows 10. I will try to find out how to check/disable the feature.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 10. Aug 2016, 15:07
by mpack
LexionTT wrote:In another post, a possible cause is the activation of nested virtualization for Windows 10. I will try to find out how to check/disable the feature.
That only applies if Hyper-v is enabled, otherwise there is nothing to nest within. Also, the symptoms seem to be that VirtualBox thinks VT-x is available, but then crashes. That is not your symptoms.

Re: VT-x is not available (VERR_VMX_NO_VMX) - Hyper-V is disabled, VT-x enabled

Posted: 30. Aug 2016, 16:58
by mhelbrau
Just joined to post an answer, as I've been struggling with this too. It seems that after the RS1 update the Device Guard / Credential Guard is grabbing the VT-x process. This link: https://technet.microsoft.com/en-us/itp ... tial-guard has a section on removing it from your computer. It wasn't clear to me if it was either the group policy, registry, and bcdedit changes and/or the PowerShell script that were needed - so I did both with a final restart afterwards. Hope this helps.