Reboot stuck on windows xp guests

[winhex]

Hi there! I have some guests with Windows XP SP3 (with all security updates), and I have only one problem with all - reboot (Start button - reboot...) always stuck on reboot screen. And I can only make a reset VM from Virtualbox GUI. This is big problem for me, because VB works on headless mode (but in graphic mode has the problem).

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vboxmanage --version
4.2.32r101581

Host - Debian 7 amd64 with 3.16 kernel
detailed info about one of the VM:

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su vbox -c "VBoxManage showvminfo ge-1-kb"
Name:            ge-1-kb
Groups:          /GE
Guest OS:        Windows XP
UUID:            630cfc82-4da0-482e-92b1-e932169da23b
Config file:     /home/vbox/VirtualBox/GE/ge-1-kb/ge-1-kb.vbox
Snapshot folder: /home/vbox/VirtualBox/GE/ge-1-kb/Snapshots
Log folder:      /home/vbox/VirtualBox/GE/ge-1-kb/Logs
Hardware UUID:   630cfc82-4da0-482e-92b1-e932169da23b
Memory size:     192MB
Page Fusion:     off
VRAM size:       16MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
Synthetic Cpu:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): Not Assigned
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          off
PAE:             off
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Hardw. virt.ext exclusive: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
State:           running (since 2016-07-21T07:52:52.126000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: on
Autostart Delay: 0
Storage Controller Name (0):            IDE контроллер
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE контроллер (1, 0): Empty
SATA (0, 0): /home/vbox/VirtualBox/GE/ge-1-kb/ge-1-kb-disk1.vmdk (UUID: e2660379-b0d2-4000-b9c2-7e5862e259e9)
NIC 1:           MAC: 0800274BE45E, Attachment: NAT, Cable connected: on, Trace: off (file: none), Type: Am79C973, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 1 Settings:  MTU: 0, Socket (send: 64, receive: 64), TCP Window (send:64, receive: 64)
NIC 1 Rule(0):   name = Rule 1, protocol = tcp, host ip = , host port = 5902, guest ip = , guest port = 5902
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: PS/2 Mouse
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           disabled
Clipboard Mode:  Bidirectional
Drag'n'drop Mode:  disabled
Video mode:      1366x768x32
VRDE:            enabled (Address 0.0.0.0, Ports 3395, MultiConn: on, ReuseSingleConn: off, Authentication type: null)
VRDE port:       3395
Video redirection: disabled
VRDE property: TCP/Ports  = "3395"
VRDE property: TCP/Address = <not set>
VRDE property: VideoChannel/Enabled = <not set>
VRDE property: VideoChannel/Quality = <not set>
VRDE property: VideoChannel/DownscaleProtection = <not set>
VRDE property: Client/DisableDisplay = <not set>
VRDE property: Client/DisableInput = <not set>
VRDE property: Client/DisableAudio = <not set>
VRDE property: Client/DisableUSB = <not set>
VRDE property: Client/DisableClipboard = <not set>
VRDE property: Client/DisableUpstreamAudio = <not set>
VRDE property: Client/DisableRDPDR = <not set>
VRDE property: H3DRedirect/Enabled = <not set>
VRDE property: Security/Method = <not set>
VRDE property: Security/ServerCertificate = <not set>
VRDE property: Security/ServerPrivateKey = <not set>
VRDE property: Security/CACertificate = <not set>
VRDE property: Audio/RateCorrectionMode = <not set>
VRDE property: Audio/LogPath = <not set>
USB:             enabled
EHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             Rainbow Technologies iKey 1000 [0100]
VendorId:         04b9
ProductId:        1000
Revision:         0100
Manufacturer:     Rainbow Technologies
Product:          iKey 1000
Remote:           
Serial Number:    

Available remote USB devices:

<none>

Currently Attached USB Devices:

UUID:               14879948-49bf-4bac-902c-cfa0ebaa9c38
VendorId:           0x04b9 (04B9)
ProductId:          0x1000 (1000)
Revision:           1.0 (0100)
Manufacturer:       Rainbow Technologies
Product:            iKey 1000
Address:            sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3.4/3-3.4.4//device:/dev/vboxusb/003/009

Bandwidth groups:  <none>

Shared folders:  

Name: 'vbox', Host path: '/home/vbox/shared' (machine mapping), writable

VRDE Connection:    active
Clients so far:     92
Start time:         2016/08/05 09:01:05 UTC
Sent:               10625714 Bytes
Average speed:      3161 B/s
Sent total:         1966877093 Bytes
Received:           412758 Bytes
Speed:              122 B/s
Received total:     20661743 Bytes
User name:          
Domain:             
Client name:        user-PC
Client IP:          192.168.3.146
Client version:     2600
Encryption:         RDP4

Guest:

Configured memory balloon size:      0 MB
OS type:                             WindowsXP
Additions run level:                 3
Additions version:                   4.1.2 r73507


Guest Facilities:

Facility "VirtualBox Base Driver": active/running (last update: 2016/07/21 07:52:56 UTC)
Facility "VirtualBox System Service": active/running (last update: 2016/07/29 09:44:42 UTC)
Facility "VirtualBox Desktop Integration": active/running (last update: 2016/07/21 07:53:12 UTC)
Facility "Seamless Mode": active/running (last update: 2016/07/29 11:06:09 UTC)
Facility "Graphics Mode": active/running (last update: 2016/07/29 11:06:13 UTC)

Any ideas??

[mpack]

Ideas must be limited when we don't have a VM log for a relevant session.

After a session which exhibits the problem, first close the VM. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.

[Perryg]

Are you running the headless and the GUI as the same user?

[winhex]

After a session which exhibits the problem, first close the VM. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.

Archived log in attachment. I hope for your ideas )

Are you running the headless and the GUI as the same user?

No, VB in headless mode running on another PC, but the problem doesn't depend on this.

[Perryg]

Perryg wrote:
Are you running the headless and the GUI as the same user?


No, VB in headless mode running on another PC, but the problem doesn't depend on this.

it does make a difference but you seem to know more so I will not bother you trying to explain.

[winhex]

Perryg wrote:
Are you running the headless and the GUI as the same user?


No, VB in headless mode running on another PC, but the problem doesn't depend on this.

it does make a difference but you seem to know more so I will not bother you trying to explain.

I think you're right, but I can't run VB in GUI mode on this machine to check it, because she doesn't have X-server )

[mpack]

VirtualBox VM 4.2.32 r101581 linux.amd64 (Jul 9 2015 16:30:10) release log
...
00:00:00.058972 Oracle VM VirtualBox Extension Pack (Version: 4.2.26 r95022; VRDE Module: VBoxVRDP)

You have a mismatch between the plugin pack version and that of the host software. Try fixing that, then we'll see where we are.

00:00:00.085772 RamSize <integer> = 0x000000000f000000 (251 658 240, 240 MB)
00:00:00.086134 VRamSize <integer> = 0x0000000001000000 (16 777 216, 16 MB)

Your host has many gigs of free RAM. Why such a paltry (and unusual) figure for the VM? Likewise with the graphics RAM. Almost certainly you have been ignoring warnings that the latter is not enough. I would increase RAM to 2048MB, and VRAM to 128MB.

00:00:00.073828 File system of '/home/vbox/VirtualBox/xppp/Копия xppp-disk1.vmdk' is ext4

What's going on with that pathname? Host filesystem corruption? I would also note that a "-disk1" suffix doesn't encourage me to believe that this is a properly installed and complete VM. It looks like somebody manually unpacked an OVA without really knowing what they were doing.

00:00:00.231658 Physical Core Count: 0

And what's going on with this?? Are you running VirtualBox in a VM?

[winhex]

You have a mismatch between the plugin pack version and that of the host software. Try fixing that, then we'll see where we are.

Oh exactly! It's my mistake. mpack, thx a lot! My problem is solved and now all work like a charm!

Your host has many gigs of free RAM. Why such a paltry (and unusual) figure for the VM? Likewise with the graphics RAM. Almost certainly you have been ignoring warnings that the latter is not enough. I would increase RAM to 2048MB, and VRAM to 128MB.

Yes, it looks weird ), but I have a lot of VM's to work with a single old banking program. Just this

What's going on with that pathname? Host filesystem corruption?

This is a problem with the Cyrillic names. I'll see what the problem is. Thank you

[mpack]

This is a problem with the Cyrillic names. I'll see what the problem is. Thank you

I wouldn't bother with this if you don't have a problem. I was viewing the log in Notepad++, and I don't have a Cyrillic font installed for that. So that's probably all it was.