Windows 10 not working after host display sleep

Discussions about using Windows guests in VirtualBox.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Windows 10 not working after host display sleep

Post by adambean »

Hey all,

Recently setup a Windows 10 guest and anytime my host display sleeps, the W10 guest goes completely black and I'm unable to interact with it. Only way to regain control is forcefully close the guest and re-launch. I can't even X out of the VM without it hanging indefinitely ... have to go into task manager and forcefully close.

Thoughts?
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

Please read the following: Minimum information needed for assistance.

Specifically for the VM log file ("VBox.log.zip"), here's what you do:
  1. Start the VM. Not from a saved or suspended state. Clean start.
  2. Take the steps required to generate/observe the error.
  3. Shut down the VM (if it hasn't aborted by itself). Not suspended, not paused. Shut down. If you can't shut it down by normal means, close the VM window and select "Power off".
  4. Right-click on the VM in the VirtualBox Manager.
  5. Select "Show Log..."
  6. Save it (just the first log, VBox.log), ZIP it and attach it in your response (see the "Upload attachment" at the bottom of the form).
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

Thanks!

File size is too big to attach and too many characters to copy/paste. See log here: https://www.dropbox.com/s/cx708ly7hf9sp ... 0.log?dl=0
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

socratis wrote:6. Save it (just the first log, VBox.log), ZIP it and attach it in your response (see the "Upload attachment" at the bottom of the form).
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

See attached.

Thanks!
Attachments
ASB-WIN10-2016-07-21-14-12-20.zip
(26.63 KiB) Downloaded 4 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

  1. You have installed VirtualBox in drive D:\ and your VM in drive C:\. Any particular reason?
  2. Where are the drives C:, D:\, E:\ and F:\? Is any of them external? USB, eSata, Firewire of NAS?
  3. Did you forget to mention that you have two screens (3440x1400 and 1920x1040)? Or you thought that it wasn't important?
  4. Finally, what are the power/energy saving settings on your guest? And your screensaver? Disable all of them (in your guest)
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

socratis wrote:
  1. You have installed VirtualBox in drive D:\ and your VM in drive C:\. Any particular reason?
  2. Where are the drives C:, D:\, E:\ and F:\? Is any of them external? USB, eSata, Firewire of NAS?
  3. Did you forget to mention that you have two screens (3440x1400 and 1920x1040)? Or you thought that it wasn't important?
  4. Finally, what are the power/energy saving settings on your guest? And your screensaver? Disable all of them (in your guest)
1) I thought I defaulted my new VM's to my D ... great, thanks for pointing out, will move.
2) These are all internal SSD's on my desktop
3) I didn't realize that was important
4) It's on high power; however, just recently disabled turning off screen after 15 mins - haven't yet seen if the issue has come back

Another issue, when hitting the Windows key/button, the entire taskbar goes transparent and shows my host background - any ideas on that one?
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

See attached for what happens when I hit the windows key on my guest.
Attachments
Untitled.png
Untitled.png (36.28 KiB) Viewed 3721 times
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

adambean wrote:I thought I defaulted my new VM's to my D ... great, thanks for pointing out, will move.
See: Moving a VM before moving it.

The importance of the display settings. These seem to be full screen resolutions. Is that true? If yes, then does the problem happen when not in full screen? That's why I think it might be important.

High-power on the guest? As I said, take it to no sleep, no screen-saver. Your host, yes, you can have energy savings enabled. Your guest, no.

For the other issue, open another thread with an appropriate title. Let's solve the freezing after the host sleeps issue here.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

I observed a similar behavior. I'm not sure if it is the same thing or not. VirtualBox: 5.1.2, host: OSX 10.9.5, guest: Win7. Host sleeps (laptop, lid closed) and when the host awakens, the guest is "Aborted". I'll try to see what's going on.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

socratis wrote:
adambean wrote:I thought I defaulted my new VM's to my D ... great, thanks for pointing out, will move.
See: Moving a VM before moving it.

The importance of the display settings. These seem to be full screen resolutions. Is that true? If yes, then does the problem happen when not in full screen? That's why I think it might be important.

High-power on the guest? As I said, take it to no sleep, no screen-saver. Your host, yes, you can have energy savings enabled. Your guest, no.

For the other issue, open another thread with an appropriate title. Let's solve the freezing after the host sleeps issue here.
They are both in seamless mode.
Yep, high power on guest.

So far, I haven't had the issue after removing the shut off display timeout on the guest ... that may have been all that it was.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

I take that back, I'm having a multitude of random instability issues.

- Sometimes only one monitor goes into seamless
- Someones only one monitor has a display
- Changing display settings causes a lock up
- Disappearing task bar

Feels like there's something bigger wrong here ... any suggestions?

Thanks
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

Change from Seamless to either Full screen, or Normal windowed. You'll need to see if the problems are only in Seamless mode, or if it happens on all different modes.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
adambean
Posts: 25
Joined: 11. Jun 2013, 13:30

Re: Windows 10 not working after host display sleep

Post by adambean »

So far, only seamless.

Just now got a BSOD for a failure on VIDEO_TDR_FAILURE (VBoxVideoW8.sys).

All kinds of random oddness with W10 so far, yet my W7 is rock solid.
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 10 not working after host display sleep

Post by socratis »

Windows 10 unfortunately is a moving target. Microsoft changed the way that they release the updates, so instead of having Windows 10 with Service Pack #?, now you have Windows 10 build #####. The developers have to run and fix things. By the time the fixes are in, users have already updated Win10 to build #####+###. New problems, new fixes. Daily...
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
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