Windows 7 guest no longer working after upgrade

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Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Windows 7 guest no longer working after upgrade

Post by Virtibert »

Hi everyone,

I did a search before posting this new thread and found a close, but not an exact issue with the problem I am having. I do not want to modify anything unless it is very similar to what I will describe. Since it is my first post, I cannot place any links...

Synopsis: After using the Update Manager to complete some updates, it is no longer possible to access Windows-7.

Description: I needed to upgrade some packages, and unfortunately, I did not notice that Virtualbox would get caught in the upgrade. :o(
Virtualbox was working fine since its installation roughly 2 years ago. The machine is the same, still running Linux Mint 17 (the original 17 release). The only recent change was the upgrade. Virtualbox upgraded from 4.3.10-dfsg-1 to 4.3.36-dfsg+deb8ubuntu1.14.04.1. Support files also got upgraded: virtualbox-guest-dkms, virtualbox-guest-utils, and virtualbox-guest-x11.

What happens when I attempt to start the Virtualbox is the following: Windows-7 has an aborted logo in Virtualbox. When attempting to start it, Windows does seem to want to start, and it asks if it should start normally or in startup repair. I tried both options, unsuccessfully. I can see the Windows 7 statup screen and it almost gets to the login screen when it aborts, which is a few seconds after selecting one of the options. That is as far as it ever goes since the upgrade.

I hope someone can help me to resolve this issue. If needed, I would love to fully revert to the previous version which I was happy with.

Thanks,

Virtibert
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socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 7 guest no longer working after upgrade

Post by socratis »

Virtibert wrote:After using the Update Manager to complete some updates
Are you using a distro version of VirtualBox? If so, note that the only one supported is the official one from the VirtualBox website.

If not, and since this is your first post, please read: Minimum information needed for assistance.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Top
Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Thank you socratis for the prompt response,

I will provide the additional information and upload the log file as a zip file in a moment. It is a correct distro since it was obtained from the official Oracle Virtualbox website (same as link you provided).

Here is the first part of the info.

Thanks,

-bert

Code: Select all

VBoxManage list -l vms
Name:            Win7B
Groups:          /
Guest OS:        Windows 7 (32 bit)
UUID:            4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Config file:     /home/myFolder/VirtualBox VMs/Win7B/Win7B.vbox
Snapshot folder: /home/myFolder/VirtualBox VMs/Win7B/Snapshots
Log folder:      /home/myFolder/VirtualBox VMs/Win7B/Logs
Hardware UUID:   4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Memory size:     4096MB
Page Fusion:     off
VRAM size:       256MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  4
PAE:             off
Long Mode:       off
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): DVD
Boot Device (3): Not Assigned
Boot Device (4): Not AssignedVBoxManage list -l vms
Name:            Win7B
Groups:          /
Guest OS:        Windows 7 (32 bit)
UUID:            4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Config file:     /home/myFolder/VirtualBox VMs/Win7B/Win7B.vbox
Snapshot folder: /home/myFolder/VirtualBox VMs/Win7B/Snapshots
Log folder:      /home/myFolder/VirtualBox VMs/Win7B/Logs
Hardware UUID:   4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Memory size:     4096MB
Page Fusion:     off
VRAM size:       256MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  4
PAE:             off
Long Mode:       off
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): DVD
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          onVBoxManage list -l vms
Name:            Win7B
Groups:          /
Guest OS:        Windows 7 (32 bit)
UUID:            4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Config file:     /home/myFolder/VirtualBox VMs/Win7B/Win7B.vbox
Snapshot folder: /home/myFolder/VirtualBox VMs/Win7B/Snapshots
Log folder:      /home/myFolder/VirtualBox VMs/Win7B/Logs
Hardware UUID:   4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Memory size:     4096MB
Page Fusion:     off
VRAM size:       256MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  4
PAE:             off
Long Mode:       off
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): DVD
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
Time offset:     0ms
RTC:             UTC
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
State:           aborted (since 2016-07-03T20:05:32.947000000)
Monitor count:   1
3D Acceleration: on
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): /dev/sr0 (UUID: 00445644-0000-0000-2f64-65762f737230) (passthrough enabled)
SATA (0, 0): /home/myFolder/VirtualBox VMs/Win7B/Win7B.vdi (UUID: c68f5e5e-d75f-43fe-a91e-4aca52cdcf9a)
NIC 1:           MAC: 0800272AF6B0, Attachment: Bridged Interface 'eth0', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: allow-all, Bandwidth group: none
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: PS/2 Mouse
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA)
Clipboard Mode:  Bidirectional
Drag'n'drop Mode: Bidirectional
VRDE:            disabled
USB:             enabled
EHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             New Filter 1
VendorId:         
ProductId:        
Revision:         
Manufacturer:     Hewlett-Packard
Product:          
Remote:           
Serial Number:    

Bandwidth groups:  <none>

Shared folders:  

Name: 'SharedFolder', Host path: '/home/myFolder/SharedFolder' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /home/myFolder/VirtualBox VMs/Win7B/Win7B.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

Time offset:     0ms
RTC:             UTC
Hardw. virt.ext: on
Nested Paging:   onVBoxManage list -l vms
Name:            Win7B
Groups:          /
Guest OS:        Windows 7 (32 bit)
UUID:            4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Config file:     /home/myFolder/VirtualBox VMs/Win7B/Win7B.vbox
Snapshot folder: /home/myFolder/VirtualBox VMs/Win7B/Snapshots
Log folder:      /home/myFolder/VirtualBox VMs/Win7B/Logs
Hardware UUID:   4d5b25d3-61d0-4beb-b1a6-63f7d28b1b7a
Memory size:     4096MB
Page Fusion:     off
VRAM size:       256MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  4
PAE:             off
Long Mode:       off
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): HardDisk
Boot Device (2): DVD
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
Time offset:     0ms
RTC:             UTC
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
State:           aborted (since 2016-07-03T20:05:32.947000000)
Monitor count:   1
3D Acceleration: on
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): /dev/sr0 (UUID: 00445644-0000-0000-2f64-65762f737230) (passthrough enabled)
SATA (0, 0): /home/myFolder/VirtualBox VMs/Win7B/Win7B.vdi (UUID: c68f5e5e-d75f-43fe-a91e-4aca52cdcf9a)
NIC 1:           MAC: 0800272AF6B0, Attachment: Bridged Interface 'eth0', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: allow-all, Bandwidth group: none
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: PS/2 Mouse
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA)
Clipboard Mode:  Bidirectional
Drag'n'drop Mode: Bidirectional
VRDE:            disabled
USB:             enabled
EHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             New Filter 1
VendorId:         
ProductId:        
Revision:         
Manufacturer:     Hewlett-Packard
Product:          
Remote:           
Serial Number:    

Bandwidth groups:  <none>

Shared folders:  

Name: 'SharedFolder', Host path: '/home/myFolder/SharedFolder' (machine mapping), writable

Video capturing:    not active
Capture screens:    0
Capture file:       /home/myFolder/VirtualBox VMs/Win7B/Win7B.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB

Large Pages:     off
VT-x VPID:       on
VT-x unr. exec.: on
State:           aborted (since 2016-07-03T20:05:32.947000000)
Monitor count:   1
3D Acceleration: on
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address: 
Teleporter Password: 
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration: 
Autostart Enabled: off
Autostart Delay: 0
Default Frontend: 
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): /dev/sr0 (UUID: 00445644-0000-0000-2f64-65762f737230) (passthrough enabled)
SATA (0, 0): /home/myFolder/VirtualBox VMs/Win7B/Win7B.vdi (UUID: c68f5e5e-d75f-43fe-a91e-4aca52cdcf9a)
NIC 1:           MAC: 0800272AF6B0, Attachment: Bridged Interface 'eth0', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: allow-all, Bandwidth group: none
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: PS/2 Mouse
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: PulseAudio, Controller: HDA)
Clipboard Mode:  Bidirectional
Drag'n'drop Mode: Bidirectional
VRDE:            disabled
USB:             enabled
EHCI:            enabled

USB Device Filters:

Index:            0
Active:           yes
Name:             New Filter 1
VendorId:         
ProductId:        
Revision:         
Manufacturer:     Hewlett-Packard
Product:          
Remote:           
Serial Number:    

Bandwidth groups:  <none>
Last edited by socratis on 3. Jul 2016, 23:41, edited 1 time in total.
Reason: Deleted duplicate information, cleared formatting
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Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

There was no physical change to the Linux machine, same total memory 32GB, with 4GB to the VM, since it is a 32bit OS. As I said earlier, it was working fine for a long time. RUnning Linux Mint 17 64-bit.

-bert

Here is more information:

Code: Select all

VBoxManage list -l hostinfo
Host Information:

Host time: 2016-07-03T21:25:00.989000000Z
Processor online count: 8
Processor count: 8
Processor online core count: 4
Processor core count: 4
Processor#0 speed: 3401 MHz
Processor#0 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#1 speed: 3401 MHz
Processor#1 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#2 speed: 3401 MHz
Processor#2 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#3 speed: 3401 MHz
Processor#3 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#4 speed: 3401 MHz
Processor#4 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#5 speed: 3401 MHz
Processor#5 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#6 speed: 3401 MHz
Processor#6 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#7 speed: 3401 MHz
Processor#7 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Memory size: 31862 MByte
Memory available: 29303 MByte
Operating system: Linux
Operating system version: 3.13.0-24-generic
VBoxManage list -l hostinfo
Host Information:

Host time: 2016-07-03T21:25:00.989000000Z
Processor online count: 8
Processor count: 8
Processor online core count: 4
Processor core count: 4
Processor#0 speed: 3401 MHz
Processor#0 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#1 speed: 3401 MHz
Processor#1 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#2 speed: 3401 MHz
Processor#2 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#3 speed: 3401 MHz
Processor#3 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#4 speed: 3401 MHz
Processor#4 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#5 speed: 3401 MHz
Processor#5 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#6 speed: 3401 MHz
Processor#6 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Processor#7 speed: 3401 MHz
Processor#7 description: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Memory size: 31862 MByte
Memory available: 29303 MByte
Operating system: Linux
Operating system version: 3.13.0-24-generic
Last edited by socratis on 3. Jul 2016, 23:49, edited 1 time in total.
Reason: Cleared formatting
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Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Additional info:

Code: Select all

VBoxManage list -l systemproperties
API version:                     4_3
Minimum guest RAM size:          4 Megabytes
Maximum guest RAM size:          2097152 Megabytes
Minimum video RAM size:          1 Megabytes
Maximum video RAM size:          256 Megabytes
Maximum guest monitor count:     64
Minimum guest CPU count:         1
Maximum guest CPU count:         32
Virtual disk limit (info):       2199022206976 Bytes
Maximum Serial Port count:       2
Maximum Parallel Port count:     2
Maximum Boot Position:           4
Maximum PIIX3 Network Adapter count:   8
Maximum ICH9 Network Adapter count:   36
Maximum PIIX3 IDE Controllers:   1
Maximum ICH9 IDE Controllers:    1
Maximum IDE Port count:          2
Maximum Devices per IDE Port:    2
Maximum PIIX3 SATA Controllers:  1
Maximum ICH9 SATA Controllers:   8
Maximum SATA Port count:         30
Maximum Devices per SATA Port:   1
Maximum PIIX3 SCSI Controllers:  1
Maximum ICH9 SCSI Controllers:   8
Maximum SCSI Port count:         16
Maximum Devices per SCSI Port:   1
Maximum SAS PIIX3 Controllers:   1
Maximum SAS ICH9 Controllers:    8
Maximum SAS Port count:          8
Maximum Devices per SAS Port:    1
Maximum PIIX3 Floppy Controllers:1
Maximum ICH9 Floppy Controllers: 1
Maximum Floppy Port count:       1
Maximum Devices per Floppy Port: 2
Default machine folder:          /home/myFolder/VirtualBox VMs
Exclusive HW virtualization use: on
Default hard disk format:        VDI
VRDE auth library:               VBoxAuth
Webservice auth. library:        VBoxAuth
Remote desktop ExtPack:          Oracle VM VirtualBox Extension Pack
Log history count:               3
Default frontend:                
Autostart database path:         
Default Guest Additions ISO:     /usr/share/virtualbox/VBoxGuestAdditions.iso
Logging Level:                   all
Last edited by socratis on 3. Jul 2016, 23:50, edited 1 time in total.
Reason: Cleared formatting
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Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Hummmm..... could it be a simple mismatch with the extension packs??

Is Extension Pack ver 4.3.12 compatible with Virtualbox 4.3.36? Original version was 4.3.10.

I did keep a copy of the .vdi, .vbox prior to the upgrade.

-bert


VBoxManage list -l extpacks
Extension Packs: 1
Pack no. 0: Oracle VM VirtualBox Extension Pack
Version: 4.3.12
Revision: 93733
Edition:
Description: USB 2.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM with E1000 support.
VRDE Module: VBoxVRDP
Usable: true
Why unusable:
Top
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 7 guest no longer working after upgrade

Post by socratis »

Did you read the "Minimum information needed for assistance" link that I pointed you to? It says to provide certain information if asked. I removed the double copy-paste that you did and I tried to format it for readability.
Virtibert wrote:could it be a simple mismatch with the extension packs?
Now, this may be an issue. The ExtPack and the VirtualBox version have to match. Try that before I go through the dump of the information that you provided.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Top
Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Hi everyone,

Interesting items that I observed within the log file:

1. It refers to amd64. The CPU in the machine is definitely Intel i386, not AMD. See the log entry:
VirtualBox VM 4.3.28 r100309 linux.amd64 (May 13 2015 17:32:38) release log

2. Observed the following error which seems to point to the extension pack:
ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={431685da-3618-4ebc-b038-833ba829b4b2} aComponent={ExtPack} aText={Failed to locate the module 'VDPluginCrypt' in extension pack 'Oracle VM VirtualBox Extension Pack'}, preserve=false

3. Not sure what this error is:
PIT: mode=2 count=0x10000 (65536) - 18.20 Hz (ch=0)
00:00:00.430097 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={480b372c-c0b5-4c23-9bd7-dcbb85b1594c} aComponent={Display} aText={Could not take a screenshot (VERR_NOT_SUPPORTED)}, preserve=false
00:00:00.430257 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={480b372c-c0b5-4c23-9bd7-dcbb85b1594c} aComponent={Display} aText={Could not take a screenshot (VERR_NOT_SUPPORTED)}, preserve=false

4. This is an error that I will want to eventually fix. Not as urgent at this time, I simply need to be back up and running.
PIIX3 ATA: LUN#2: CD-ROM passthrough cmd=0x5a sense=5 ASC=0x24 ASCQ=0x0 VERR_DEV_IO_ERROR

5. Here is a failure message: (see last line)
********************* End of CFGM dump **********************
00:00:00.279925 VM: fHMEnabled=true (configured) fRecompileUser=false fRecompileSupervisor=false
00:00:00.279928 VM: fRawRing1Enabled=false CSAM=true PATM=true
00:00:00.280128 HMR3Init: VT-x w/ nested paging
00:00:00.280170 MM: cbHyperHeap=0x140000 (1310720)
00:00:00.280461 crCtlSubmit failed -37

6. This appears to be a hint towards the problem:
pdmacFileEpInitialize: RTFileOpen /home/myFolder/VirtualBox VMs/Win7B/Win7B.vdi / 000c0723 failed with VERR_INVALID_PARAMETER

I attach the entire log file for your review.

Thanks

-bert
Attachments
VBox.log.zip
(15.02 KiB) Downloaded 4 times
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Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Let me know if you need any additional information. I will wait for instructions before attempting anything. :)

-bert
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socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: Windows 7 guest no longer working after upgrade

Post by socratis »

I will. Just not tonight. It's 01:00 where I am and my mind is getting tired. Unless another one looks at them, I'll have a look tomorrow morning.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Top
Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Fantastic! Thanks & Goodnight!

-bert
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Perryg
Site Moderator
Posts: 34369
Joined: 6. Sep 2008, 22:55
Primary OS: Linux other
VBox Version: OSE self-compiled
Guest OSses: *NIX

Re: Windows 7 guest no longer working after upgrade

Post by Perryg »

The extension pack must match the running version of VirtualBox. You can either remove it or upgrade but nothing will work until it is fixed.
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Virtibert
Posts: 9
Joined: 3. Jul 2016, 21:52

Re: Windows 7 guest no longer working after upgrade

Post by Virtibert »

Fantastic!!

Thanks Perry! Updating the extension packs worked. :mrgreen:

I owe you a beer. kudos... or something!

Many thanks for helping out.

Cheers!

-bert
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