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Unable to install the Extension Pack

Posted: 28. Jun 2016, 23:55
by Mcgiwer
While attempting to install the Extension Pack, I recieve following error:
Failed to install the Extension Pack Oracle_VM_VirtualBox_Extension_Pack-4.3.38-106717.vbox-extpack.

Failed to load the main module ('/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.x86/VBoxPuelMain.so'): VERR_FILE_NOT_FOUND - /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.x86/VBoxPuelMain.so: undefined symbol: RTLogRelDefaultInstance.

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ExtPackManagerWrap
Interface: IExtPackManager {edba9d10-45d8-b440-1712-46ac0c9bc4c5}

Re: Unable to install the Extension Pack

Posted: 29. Jun 2016, 01:59
by Perryg
What is the version of VirtualBox you have installed and where did you get it?
If you already have installed a guest you can post the guest log ( as an attachment ) which will speed things up a bit.

Re: Unable to install the Extension Pack

Posted: 29. Jun 2016, 09:52
by Mcgiwer
Perryg wrote:What is the version of VirtualBox you have installed and where did you get it?
If you already have installed a guest you can post the guest log ( as an attachment ) which will speed things up a bit.
NOTE: I use Ubuntu 14.04 as temporary operating system for backing-up data before new system install.

I have installed the VirtualBox 5.0.22 r108108 from the Ubuntu repository and had downloaded the latest visible on Oracle website Extension Pack (with the version as in the topic start)

Re: Unable to install the Extension Pack

Posted: 29. Jun 2016, 13:57
by Perryg
We don't support the Ubuntu repo version of VirtualBox. You should install the official version with matching ExtPack from https://www.virtualbox.org/wiki/Downloads