Unable to install the Extension Pack

Discussions related to using VirtualBox on Linux hosts.
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Mcgiwer
Posts: 2
Joined: 28. Jun 2016, 23:53

Unable to install the Extension Pack

Post by Mcgiwer »

While attempting to install the Extension Pack, I recieve following error:
Failed to install the Extension Pack Oracle_VM_VirtualBox_Extension_Pack-4.3.38-106717.vbox-extpack.

Failed to load the main module ('/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.x86/VBoxPuelMain.so'): VERR_FILE_NOT_FOUND - /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.x86/VBoxPuelMain.so: undefined symbol: RTLogRelDefaultInstance.

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ExtPackManagerWrap
Interface: IExtPackManager {edba9d10-45d8-b440-1712-46ac0c9bc4c5}
Perryg
Site Moderator
Posts: 34369
Joined: 6. Sep 2008, 22:55
Primary OS: Linux other
VBox Version: OSE self-compiled
Guest OSses: *NIX

Re: Unable to install the Extension Pack

Post by Perryg »

What is the version of VirtualBox you have installed and where did you get it?
If you already have installed a guest you can post the guest log ( as an attachment ) which will speed things up a bit.
Mcgiwer
Posts: 2
Joined: 28. Jun 2016, 23:53

Re: Unable to install the Extension Pack

Post by Mcgiwer »

Perryg wrote:What is the version of VirtualBox you have installed and where did you get it?
If you already have installed a guest you can post the guest log ( as an attachment ) which will speed things up a bit.
NOTE: I use Ubuntu 14.04 as temporary operating system for backing-up data before new system install.

I have installed the VirtualBox 5.0.22 r108108 from the Ubuntu repository and had downloaded the latest visible on Oracle website Extension Pack (with the version as in the topic start)
Perryg
Site Moderator
Posts: 34369
Joined: 6. Sep 2008, 22:55
Primary OS: Linux other
VBox Version: OSE self-compiled
Guest OSses: *NIX

Re: Unable to install the Extension Pack

Post by Perryg »

We don't support the Ubuntu repo version of VirtualBox. You should install the official version with matching ExtPack from https://www.virtualbox.org/wiki/Downloads
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