USB not working in Win7 x64 guest on Ubuntu 14.04 LTS host

[thezman007]

I have dealt with this problem before but cannot seem to get USB working properly this time. I am using Virtualbox 5.0.16 r105871

I have:

installed the extension pack that matches my version
installed and mounted guest additions
added my user to the group "vboxusers" and rebooted host machine (even though a logout and back in should be sufficient)
enabled the USB controller in Virutalbox
right clicked on the USB in the lower right hand corner and checked the USB(s) I am trying to "see" in my Win7 guest

I am not sure where to go from here. Please someone direct me.

Thanks a million

Z

[Perryg]

Post the guests log file ( as an attachment ). Right click on the guest in the Main Manager then click show log. Save and post as an attachment. Compress if it is too large to post.

[thezman007]

Well, it seems fixed, more or less... I find it works if I switch to USB 2.0 and don't use a 3.0 slot on the motherboard. I thought 3.0 was pretty well supported but maybe it's not quite ready with my setup(?). I don't know.

Looks like 2 different logs?

Thanks

Z

[Perryg]

Windows 7 does not have native support for USB 3. You would need to install the Intel xHCI drivers.

[thezman007]

Windows 7 does not have native support for USB 3. You would need to install the Intel xHCI drivers.

Where might I get those?

[Perryg]

From Intel.

Google for Windows 7 Intel xHCI drivers

[thezman007]

From Intel.

Google for

LOL, yeah my bad. Thanks for the help.

[thezman007]

Wait, I'm using an AMD platform..will Intel drivers help? I don't want to install drivers that aren't correct as I know how much of a problem that can cause sometimes... I am not seeing any AMD drivers available and the AMD autodetect tool doesn't see any supported AMD hardware even though it shows the AMD FX CPU.

I mean if I'm stuck with 2.0, so be it. I'm not uber worried about it. But it would be nice. Thank you for your help thus far PerryG

[Perryg]

It is the guest that needs the driver and the xHCI platform is Intel’s. Never heard of anyone having an issue. That said I don't do Windows and I do only use Intel so the decision is yours.

[thezman007]

Ok, I will set up a restore point and give it a shot, then report back. Thanks again