Can't remove extpack 4.3.12 on Ubuntu 14.04 (resolved)

[MaggiNoodles]

Apologies for a repost, I've tried following the guides on how to remove, force an extension pack update but I can't for the life of me get it to work. The output says all the right things but I can't get it to work

Any help would be really appreciated. Are there any logs or other areas I can look. I'm a bit of a noob with virtualbox

list extpack

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me@homeserver:~/VirtualBox/ext_packs$ VBoxManage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      4.3.12
Revision:     93733
Edition:
Description:  USB 2.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM with E1000 support.
VRDE Module:  VBoxVRDP
Usable:       false
Why unusable: Incompatible extension pack (version '4.3.12'), please update

uninstall extpack

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me@homeserver:~/VirtualBox/ext_packs$ sudo VBoxManage extpack uninstall --force 'Oracle VM VirtualBox Extension Pack'
0%...10%...20%...30%...40%...50%...60%...70%...80%...90%...100%
Successfully uninstalled "Oracle VM VirtualBox Extension Pack".

cleanup

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me@homeserver:~/VirtualBox/ext_packs$ sudo VBoxManage extpack cleanup
Successfully performed extension pack cleanup

still installed

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me@homeserver:~/VirtualBox/ext_packs$ VBoxManage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      4.3.12
Revision:     93733
Edition:
Description:  USB 2.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM with E1000 support.
VRDE Module:  VBoxVRDP
Usable:       false
Why unusable: Incompatible extension pack (version '4.3.12'), please update

Force replace attempt

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me@homeserver:~/VirtualBox/ext_packs$ sudo VBoxManage extpack install --replace Oracle_VM_VirtualBox_Extension_Pack-4.3.38-106717.vbox-extpack
0%...10%...20%...30%...40%...50%...60%...70%...80%...90%...100%
Successfully installed "Oracle VM VirtualBox Extension Pack".

Still won't update

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me@homeserver:~/VirtualBox/ext_packs$ VBoxManage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      4.3.12
Revision:     93733
Edition:
Description:  USB 2.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM with E1000 support.
VRDE Module:  VBoxVRDP
Usable:       false
Why unusable: Incompatible extension pack (version '4.3.12'), please update

vbox version

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me@homeserver:~/VirtualBox/ext_packs$ vboxmanage -version
4.3.38r106717

OS being used

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me@homeserver:/etc$ cat os-release | grep VERSION
VERSION="14.04.4 LTS, Trusty Tahr"
VERSION_ID="14.04"

[mpack]

I see that this topic is marked as solved, but no information has given on the solution.

[freeflyer]

I've just come across this behavior, different versions of virtualbox to this post but it may help someone.

I was running the uninstall/cleanup/install commands under sudo but the list command 'not' under sudo, just like in this post.

Running everything as sudo gave the responses I expected.