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Black screen on startup
Posted: 24. Jan 2016, 22:21
by Seir
Hello,
I just installed VirtualBox and trying to run Kali Linux.
The installation went good but when I start, it never boots but instead gives me a black screen. I have searched for this problem but haven't found a solution.
Screenshot: remove "/" after "."
imgur./com/PQpNhiN
(Sorry if this was the wrong topic)
Thank you.
Re: Black screen on startup
Posted: 24. Jan 2016, 22:23
by Perryg
Post the guests log file ( as an attachment ). Right click on the guest in the Main Manager then click show log. Save and post as an attachment. Compress if it is too large to post.
Re: Black screen on startup
Posted: 24. Jan 2016, 22:50
by Seir
I hope this is the right one
Re: Black screen on startup
Posted: 24. Jan 2016, 23:10
by Perryg
Code: Select all
00:42:43.618279 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll: supHardenedWinVerifyImageByHandle: TrustedInstaller is not the owner of '\Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll'.
00:42:43.618600 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.618924 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=1 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.618991 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.619276 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=2 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.619333 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.619649 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=3 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.619706 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.619977 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=4 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.620036 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.870903 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll: Not signed.
00:42:43.870993 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:42:43.871466 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=1 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:42:43.871547 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:42:43.871860 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=2 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:42:43.871919 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:42:43.895696 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=5 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.895771 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.895888 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=6 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.896104 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.896253 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=7 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.896309 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.896453 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 cHits=8 \Device\HarddiskVolume4\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll
00:42:43.896503 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll' (C:\Users\Andy\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64\FileSyncShell64.dll): rcNt=0xc0000190
00:42:43.897983 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=3 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:42:43.898042 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:42:43.898221 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=4 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:42:43.898274 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:42:43.898437 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=5 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:42:43.898534 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:45:37.163145 GUI: UIMediumEnumerator: Medium-enumeration started...
00:45:37.290110 GUI: UIMediumEnumerator: Medium-enumeration finished!
00:45:37.318306 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=6 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:45:37.318560 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:45:37.319730 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=7 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:45:37.320374 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcNt=0xc0000190
00:45:37.321244 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: cached rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 cHits=8 \Device\HarddiskVolume4\Program Files (x86)\Common Files\AWS\2.1.2.301\AsusWSShellExt64.dll
00:45:37.321360 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll' (C:\Program Files (x86)\Common Files\AWS\2.1.2.301\ASUSWSShellExt64.dll): rcN
This looks like a corrupt certificate store or bad update patch. I will leave this for a Windows person to handle.
Re: Black screen on startup
Posted: 25. Jan 2016, 09:22
by Seir
Hey,
Just wanted to add that I'm using VirtualBox on my Macbook Air running Kali Linux where I get same problem here. Took logs.
Re: Black screen on startup
Posted: 25. Jan 2016, 14:53
by socratis
00:00:04.343922 VMMDev: Guest Log: BIOS: Booting from Hard Disk...
00:00:11.845293 Changing the VM state from 'RUNNING' to 'SUSPENDING'
From booting at 4.3 sec to suspending at 11.8 sec. Are you sure you shouldn't wait for more than 7.5 sec for a machine to start up? Especially when you're taking almost all the available memory of your host?
00:00:01.498260 Host RAM: 4096MB total, 2433MB available
00:00:01.602058 RamSize <integer> = 0x0000000080000000 (2 147 483 648, 2 048 MB)
I would lower the RAM to 1536 MB (max) and increase the VRAM to at least 16 if not 32 MB. And wait a little bit longer. And shut the VM down, not suspend it.
Re: Black screen on startup
Posted: 25. Jan 2016, 19:33
by Seir
I've lowered the RAM to 1538 mb and increased the VRAM to 16 mb.(Also tried 32mb) And started it, still have a black screen and waited for a response pretty long now. Shouldn't it boot immediately? Also how do you shut the VM down and not suspend it? Kinda don't see an option for it.
Re: Black screen on startup
Posted: 25. Jan 2016, 20:05
by socratis
Power down? (
http://www.virtualbox.org/manual/images/vm-close.png)
And how on earth did you change the RAM and the VRAM since the VM was suspended? You can't do that AFAIK...
Re: Black screen on startup
Posted: 25. Jan 2016, 20:10
by Seir
It was powered off when I changed it.
Re: Black screen on startup
Posted: 25. Jan 2016, 20:38
by socratis
Seir [color=#BF0000]@ 19:33[/color] wrote:Also how do you shut the VM down and not suspend it? Kinda don't see an option for it.
Seir [color=#BF0000]@ 20:10[/color] wrote:It was powered off when I changed it.
I assume that my confusion is more obvious now
Re: Black screen on startup
Posted: 25. Jan 2016, 20:57
by Seir
Hey,
I think the problem is now solved. What I did was that I reinstalled, turned the RAM down to 512mb and when I installed Kali I got to choose a hard drive to boot from and not choose one manually and now it works. Something like that.