VeriFone Pin Pad problems with Win 7 64 Bit Guest

[JBSB]

I have a Windows 7 64-Bit Host and a Windows 7 64-Bit Guest. When I configure the Pin Pad in question to the Host machine everything appears to be working just fine, however when I mirror the exact same setup on the Guest I am not able to get the Pin Pad to initialize.

The Pin Pad is a USB device and the driver for the device acts as a COM emulator.
The Device itself is set to COM1 in the guest under Ports (COM & LPT).

I've tried adding the USB device to a filter under USB 1.1 and USB 2.0 configurations and also adding COM1: as a host device under Serial Ports, but still no joy with the communications.

The filter information is as follows:
Name: VeriFone Inc Trident USB Device 1.1 [0100]
Vendor ID: 11CA
Product ID: 0220
Revision: 0100
Manufacturer: VeriFone Inc
Product: Trident USB Device 1.1
Serial No: 0123456789ABCD
Port:
Remote: No
- I've also tried Remote set to Any and Yes.

Any pointers in the right direction to getting the Pin Pad to initialize would be great.

Thanks in advance.

[mpack]

Please stop making random changes to the configuration, all that will do is cause problems, including confusion. Don't make any change unless you know in advance what the result will be.

Using physical hardware from a virtual machine can be problematic.

Can you give me a better description of the problem than "no joy with the communications"?


If the device works on the host then we should start from there. Delete the USB stuff in the VM config: having the device attached to both the host and the guest is not possible.

Do configure the VM serial port: and tell me precisely what configuration you used.

Please post a VM log file. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here. Include the ".vbox" file in the zip.