Green Light Going Down Screen After running VB

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cmack
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Joined: 17. Dec 2015, 03:10

Green Light Going Down Screen After running VB

Post by cmack »

Hey guys,

I downloaded and installed Virtual Box 5.0.10 and started running a Linux program last night while I was online and while closing out the Virtual Box, I noticed a single green vertical line that stretches the entire length of the screen. I googled this issue and have read everything from pixel issues (call manufacturer to get a new laptop) to it possibly being a graphic card issue. I was just wondering if anyone had more knowledge with this software that could tell me whether or not this line could be created by using virtual box and running another program in it such as linux. This is a brand new laptop; Dell Inspirion 15 5000 series. This green line is not showing up when I do a windows screen shot. It is making the screen shot appear as if the green line is not there. This vertical green line is very small, maybe a half a mm or so. If you need more information to help me please let me know.

thank you
socratis
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Re: Green Light Going Down Screen After running VB

Post by socratis »

cmack wrote:whether or not this line could be created by using virtual box and running another program in it such as linux
No. Absolutely not. This sounds like a purely hardware issue.

If you are seeing this when you connect your laptop to an external display, then it's most probably a graphics card issue, otherwise it might be a screen issue.
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michaln
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Re: Green Light Going Down Screen After running VB

Post by michaln »

cmack wrote:This green line is not showing up when I do a windows screen shot.
That's very good evidence that the display itself is faulty. The software draws the right image (what you see in the screenshot) but the display does not show it correctly. Most likely one line of pixels is bad. You have to contact Dell about it, only they can help you.
mpack
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Re: Green Light Going Down Screen After running VB

Post by mpack »

You have a dead LCD column on the display. Your display has alternating red,green and blue columns, and one of the green ones is dead. You can try a full host reboot in case that helps, but it sounds like a hardware failure - a dead transistor or suchlike.

A VirtualBox VM has no access to physical hardware, so cannot possibly be involved. A VM is a simulated PC; the simulation software has no magic powers, it runs like any other host app, and has no more ability to affect hardware than any other host app. In the case of the display, all host apps call host OS graphics functions.
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