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Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 21:51
by loukingjr
If you are running Avira check the last posts in the link.
Again, there is nothing wrong with the site.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 22:02
by nattsurfaren
I don't have avira antivirus on that guest system.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 22:10
by Martin
My guess would be an incompatibility of the way IE11 is using the virtual 3D support in combination with our video driver on the host.
(of course only if you have enabled 3D for your guest

)
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 22:14
by nattsurfaren
I was running 2D acceleration and disabled 3D acceleration.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 22:40
by loukingjr
nattsurfaren wrote:I'm reading Avira antivirus is the problem but I have only windows defender installed as a protection.
Not true. You have Avast installed.
Code: Select all
00:01:12.885820 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_LDR_ARCH_MISMATCH fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume2\Program Files\AVAST Software\Avast\103:
00:01:12.886866 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\PROGRA~1\AVASTS~1\Avast\1033\Base.dll': rcNt=0xc0000190
Try uninstalling Avast and restarting.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:09
by nattsurfaren
loukingjr wrote:nattsurfaren wrote:I'm reading Avira antivirus is the problem but I have only windows defender installed as a protection.
Not true. You have Avast installed.
Code: Select all
00:01:12.885820 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_LDR_ARCH_MISMATCH fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume2\Program Files\AVAST Software\Avast\103:
00:01:12.886866 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\PROGRA~1\AVASTS~1\Avast\1033\Base.dll': rcNt=0xc0000190
Try uninstalling Avast and restarting the guest.
Wait are we talking uninstalling on the host computer?
I checked the guest but there is no avast installed on it.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:12
by loukingjr
Yes, if you have Avira or Avast on the host, uninstall then restart.
You do seem to have Avast installed.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:41
by nattsurfaren
I have done the following:
Uninstall avast
reboot
Tried to load the site and it resulted in a hard reset again.
Attached a log file here.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:42
by loukingjr
next time, please don't rename the file.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:47
by nattsurfaren
Installed avast again because it didn't fix the problem.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:49
by nattsurfaren
loukingjr wrote:next time, please don't rename the file.
Sorry about that.
I did it because I wanted to compare the files later on.
Re: Windows 7 64 ie11 website will reset system
Posted: 13. Dec 2015, 23:49
by loukingjr
I see. Well someone else will have to look at your log. The hardening error went away but I am sure it will be back since you reinstalled Avast.
Re: Windows 7 64 ie11 website will reset system
Posted: 14. Dec 2015, 00:04
by nattsurfaren
loukingjr wrote:I see. Well someone else will have to look at your log. The hardening error went away but I am sure it will be back since you reinstalled Avast.
Thanks for trying to help

This problem is very important for me to get fixed.
We learned something anyway even if we didn't solve it.
I think it is pretty safe to assume it isn't the hardening issue.
What do you think? Maybe we can't be sure.