Usb devices not recognized on host machine

[sapro]

Hi all,

I'm running on Windows 7 64bits a ubuntu virtualbox. Everything's fine on this part, except this point :
- Start computer
- plug in a usb device (an iphone) -> windows sees it
- unplug it
- start virtual box
- plug in the same usb device -> windows no longer sees it.

At this point I have no other solution except reboot the computer to be able detecting the device again. In my virtual box I have USB controler enabled (and greyed, i cannot untick it), but even I don't want the usb device into virtual box, only on my pc. It there a way to avoid a reboot each time I will use virtualbox ?

Thanks

[socratis]

You most probably have a USB filter enabled on your host which captures the iPhone. Look under the VM settings, Ports, USB, USB Device Filters. See if you have any filters enabled, and disable them.

If you want more detailed help, open a Command Prompt window, navigate to the VBox installation directory (typically "C:\Program Files\Oracle\VirtualBox\"). Run: VBoxManage showvminfo "<YourVM>". Replace <YourVM> with the actual name of your VM. Post the output.

[sapro]

Thanks for your reply. I have no filter as far as I see. Here is the result of the showvminfo :

Code: Select all

Name:            Ubuntu 14 - New
Groups:          /
Guest OS:        Ubuntu (32 bit)
UUID:            04408703-fb08-4f3d-8fbb-7fb7c77d6d4b
Config file:     C:\Users\SESA268399\VirtualBox VMs\Ubuntu 14 - New\Ubuntu 14 -
New.vbox
Snapshot folder: C:\Users\SESA268399\VirtualBox VMs\Ubuntu 14 - New\Snapshots
Log folder:      C:\Users\SESA268399\VirtualBox VMs\Ubuntu 14 - New\Logs
Hardware UUID:   04408703-fb08-4f3d-8fbb-7fb7c77d6d4b
Memory size:     1024MB
Page Fusion:     off
VRAM size:       12MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             on
Long Mode:       on
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          off
Time offset:     0ms
RTC:             UTC
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     on
VT-x VPID:       on
VT-x unr. exec.: on
State:           running (since 2015-12-01T07:47:48.914000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address:
Teleporter Password:
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration:
Autostart Enabled: off
Autostart Delay: 0
Default Frontend:
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE (1, 0): Empty
SATA (0, 0): C:\Users\SESA268399\VirtualBox VMs\Ubuntu 14 - New\Ubuntu 14 - Davi
d-disk2.vmdk (UUID: c695b848-586d-4ad9-a5fd-d7ab98abbccb)
NIC 1:           MAC: 080027A5A24C, Attachment: Bridged Interface 'Lenovo USB Et
hernet', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported s
peed: 0 Mbps, Boot priority: 0, Promisc Policy: allow-all, Bandwidth group: none

NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: DSOUND, Controller: AC97)
Clipboard Mode:  Bidirectional
Drag'n'drop Mode: Bidirectional
Session type:    GUI/Qt
Video mode:      1920x1016x32 at 0,0
VRDE:            disabled
USB:             enabled
EHCI:            enabled

USB Device Filters:

<none>

Available remote USB devices:

<none>

Currently Attached USB Devices:

<none>

Bandwidth groups:  <none>

Shared folders:  <none>

VRDE Connection:    not active
Clients so far:     0

Video capturing:    not active
Capture screens:    0
Capture file:       C:\Users\SESA268399\VirtualBox VMs\Ubuntu 14 - New\Ubuntu 14
 - New.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB
OS type:                             Linux26
Additions run level:                 2
Additions version:                   4.3.22_Ubuntu r98236


Guest Facilities:

Facility "VirtualBox Base Driver": active/running (last update: 2015/10/16 15:04
:53 UTC)
Facility "VirtualBox System Service": active/running (last update: 2015/10/16 15
:04:59 UTC)
Facility "Seamless Mode": active/running (last update: 2015/12/01 08:53:37 UTC)
Facility "Graphics Mode": active/running (last update: 2015/12/01 08:53:37 UTC)

[mpack]

Please post a VM log file. With the VM fully shut down, right click it in GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.

[sapro]

Here it is.

[socratis]

A couple of things I noticed from the showvminfo output and the log:

• You run an older VBox version, 4.3.28 r100309. You could try and update to 5.0.10 (the latest as of this writing).
• You are not up to date with your Guest Additions (GAs):

  Additions version: 4.3.22_Ubuntu r98236

  On top of that, these are not the official GAs, but the ones from the Ubuntu distro. Remove them and follow the instructions in Chapter 4 on how to properly install the GAs.
• In the log that you posted, did you plug the iPhone? I can't see any signs of it.

[mpack]

I'm not an iPhone user - what type of USB device is it? e.g. is it USB3?